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Beauty and Hairdressing Claims

Hairdresser and Beauty Therapy Compensation Claims

When visiting a hairdressers or beauticians, you should always expect professional treatment and care from specialists to make sure you look and feel your best. Hairdressers and salons are required to meet particular regulations controlling the storage, use and disposal of chemicals such as hair dye.

They are also required by law to ensure electrical appliances used for hair styling are regularly tested for safety. Salons should also carry out a hair strand test where required to ensure chemicals in styling products will not damage your hair follicles. However, there is currently no registration scheme in the UK for these services, so you cannot always be sure of receiving professional treatment by fully trained people, and things can go wrong. If they do, we can help get you the compensation you deserve.

Some examples of hairdresser claims and salon negligence include:

  • Hair loss, brittle and/or thin hair
  • Burns or blisters to the skin or scalp
  • Reactions to chemicals or products
  • Delayed regrowth of hair
  • Itchy or flaky skin irritations
  • Waxing resulting in damage to skin
  • Eyelash treatments resulting in eye irritation

Specialists in Hairdresser and Beauty Therapy Negligence

Our team of experts has experience in dealing with a wide range of hair and beauty therapy claims. Should you suffer as a result of negligence by a hairdresser, we will also obtain evidence from a Trichologist (a hair expert) to prove the damage has been caused by them, and to predict how long it will take for your hair to return to normal.

  • Led by Law Society Personal Injury Panel Member Jane Woodcock who has over 20 years’ experience of handling cases involving hairdresser and beauty therapy claims
  • The wider team of personal injury solicitors specialise in all types of personal injury and are experts in dealing with the varying complexities that may arise from an accident at work claim.
  • We help to take away the worry and hassle out of making a claim, allowing you to focus on your recovery.




The Personal Injury Accreditation covers all work undertaken by solicitors and suitably qualified fellows and members of the Chartered Institute of Legal Executives (CILEx), on behalf of victims and their dependants, who have suffered personal injuries or fatal injuries as a result of an alleged act of negligence or breach of statutory duty.

Here to help you

Looking for help and don’t know where to start? We can help you find the information you need.

Making a Hairdresser and Beauty Therapy Negligence Claim

There’s absolutely no risk involved in inquiring about your position, or your claim, so it pays to speak with an expert. Ultimately, the only time you’ll end up paying for legal costs is if your case is successful – and even then you will only ever pay an agreed percentage of damages as a contribution to costs.

There is a time limit to make a claim, however, so it’s best to act as quickly as possible. Normally you have three years from the date of your treatment or from the date you realised your condition was a result of your treatment. If you were under the age of 18 when you received the treatment, you’ll have three years from your 18th birthday to make a claim.

Our Hairdresser and Beauty Therapy Negligence Experts

Sarah Kidd Associate, Personal Injury Read more
Jane Woodcock Head of Personal Injury Read more

How much will my claim cost?

All hairdresser and beauty therapy cases taken on by Hudgell Solicitors are handled on a no win no fee basis. This means that you will not have to pay any money up front and there will be no financial risk if your case is unsuccessful.

If your case is successful, you will only be expected to pay a contribution to your solicitor’s fees once the case has been resolved. The costs paid are usually a percentage of the compensation awarded and will be agreed before your case is carried out.

Find out more

"We have secured compensation for a woman who suffered chemical burns and was left with bald patch after Toni & Guy hair treatment."

Sarah Kidd, Associate, Personal Injury

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