Susan Austin

Clinical Negligence Assessment Team Leader

Service Area



Speaking with new clients and discussing their claims is an essential part of their legal journey, it helps to ensure they feel they’re in the right hands from the start. My clients need to feel supported throughout, and Hudgell Solicitors is the right law firm to do that.

Get to Know Susan

Susan is a qualified nurse and midwife and has more than 20 years of experience working with lawyers and legal teams. During her time with the clinical negligence departments of the firms Slater & Gordon and Leigh Day, Susan developed her highly regarded assessment skills.

Susan joined Hudgell Solicitors in 2023, continuing to contribute her unique knowledge in assessing high-value medical negligence claims in the areas of pregnancy and birth injury cases which can include stillbirth, wrongful birth, gynaecology negligence and cerebral palsy claims.

Susan supports clients at the very start of their legal journey. Using her considerable medical background and deep knowledge of the NHS and private care providers she is able to understand what may have gone wrong in a client’s care and treatment and the reasons behind possible cases of negligence in often complex procedures.

Career Highlights

It has been an honour to work with and build relationships with many clients who have had the misfortune to have been affected by NHS Maternity Care scandals.

These have involved maternity care services at East Kent Hospitals University NHS Foundation Trust, Furness, Telford & Shrewsbury and, most recently, at Nottingham University Hospitals NHS Trust, which was subject to an Ockenden Maternity Review.

Here, the review’s subsequent report showed the care my clients received had caused avoidable harm to themselves and their family. To have supported them through the findings and to have had their pain and suffering officially acknowledged has been a privilege.

Earlier in my career, having trained as a general nurse and working mainly with women & children services, I spent time working in the Orkney Islands which involved experiencing the essential Air Ambulance Service. Later, when I became a midwife, I had the opportunity to work with the Safe Motherhood Initiative – a United Nations programme aimed at preventing maternal and neonatal deaths.



Giving More

I have had the oppportunity to work with a charity supporting women’s reproductive rights and access to family planning and I have also worked as a facilitator for Baby Lifeline, a national charity which supports frontline NHS staff to prevent injuries and deaths in and around childbirth.

I am also an active supporter of the Crohn’s and Colitis UK charity which helps and supports people living with inflammatory bowel disease and also Diabetes UK.



My advice and articles

Send us your enquiry

Alternatively, call us now on 01482787771
Start my claim