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Sue Jackson

Solicitor, Clinical Negligence

Clinical Negligence GP Negligence Hospital Negligence Sepsis Claims Misdiagnosis Claims


Sue has a broad based clinical negligence practice and enjoys the challenge of claims across a wide range of medical and surgical sub-specialities.

Sue started out in her adult life as a medical student, but after 2 years decided to pursue her intellectual curiosity in sociology and political philosophy.  Following her undergraduate studies, she assisted on national and pan-European trials of treatments for hepatitis B and C as well as being the editorial assistant for the Journal of Viral Hepatitis. She trained and practised in Chinese medicine, both within the NHS (running an acupuncture clinic for chronic pain at Whittington Hospital) as well as privately.  She has also conducted research into acupuncture for irritable bowel syndrome in conjunction with Northwick Park Hospital.


Key Strengths

Sue studied medical sociology and taught dental public health at King’s College London before training in law and then gaining an MA in Medical Law.  Finally she found her niche as a clinical negligence solicitor although is still very fond of social theory and interested in public health issues, particularly in relation to class and inequality.

She believes her extensive experience in the field of health and health care gives her a unique perspective that she can bring to her legal practice.

Sue has demonstrated her ability for handling cases involving young children, where a sensitive approach is key, seeking reassurance for parents that they did nothing causing harm to their child, and finding answers as to what went wrong, and as to how future care can be improved for others. She also represents individuals and families at inquests.

Whilst acting for Claimants is her passion, she also has experience of working in Defendant clinical negligence, giving experience and insight into both sides in a clinical negligence claim.

My View

My focus has always been on delivering justice and exceptional client care.  I aim to be approachable, friendly, down to earth, responsive and empathetic to all of my clients, and crucially combine this with the determination they expect from me to succeed in their clinical negligence case.  I always aim for a calm and reasoned approach, with arguments based on evidence.

It is rewarding and a privilege to help people find answers to what happened to them and what went wrong.  For cases involving children, it can be vital for parents to know and be reassured that it was nothing that they did that led to the injuries or harm caused to their child.  As a (single) parent myself, I understand the challenges of parenting and issues faced when harm is caused to a child.

Significant Cases

One of the most tragic cases I have worked on involved the death of a 3 year old child following a failure to diagnose and treat sepsis when she contracted chicken pox.  Damages in these sorts of cases are never that high, due to our legal system, but I hope the parents found some comfort in knowing that they did all they could, both reflected in the inquest and subsequent legal claim.

I was also pleased to be able to secure damages for a client who was sent home from hospital after they failed to investigate and diagnose a broken neck from a swimming accident on holiday.  It was eventually diagnosed weeks later, after he had been sent for physiotherapy leading to urgent surgery to stabilise the fracture.

Career, qualifications and memberships

  • BA(Econ.) – Manchester University – Sociology and Political Philosophy (Charles Adams Major Scholarship Award)
  • Lic Ac (Licentiate in Acupuncture) – College of Chinese Medicine, Reading
  • MSc (Distinction) – UCL (Sociology, Health and Health Care)
  • GDL (Commendation) – University of Law
  • LPC (Distinction) and LLB – University of Law
  • MA (Merit) – King’s College London (Medical Law)
  • Associate member of the Royal Society for Public Health


Forbes A., Jackson S. et al. ‘Acupuncture for irritable bowel syndrome: a blinded placebo-controlled trial’.  World J Gastroenterol. 2005 Jul 14:11(26):4040-4

Link to article:

Jackson S, Scambler G. ‘Perceptions of evidence-based medicine: traditional acupuncturists in the UK and resistance to biomedical modes of evaluation’.  Sociol Health Illn. 2007 Apr:29(3):412-29

Link to article:

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