Expertise and key strengths
As part of my role dealing with criminal injuries compensation claims through the CICA, I deal with vulnerable clients who have suffered horrendous cases of abuse and violence. This makes delivering the appropriate level of client care absolutely crucial, and I am always sympathetic to each of my client’s circumstances. I also feel that it’s important to build strong relationships with my clients, earning their trust whilst providing ongoing support and helping to manage their expectations. I strive to get justice for every person I represent, seeking the maximum amount of compensation for the ordeal they’ve experienced.
As well as criminal injury claims made through the CICA, I also specialise in road traffic accident cases as well as employers’ and public liability claims— helping people claim compensation after an accident that wasn’t their fault.
My case load is currently very varied — from a relatively simple road traffic accident claim to a fatal CICA case, and I deal with each case individually. I appreciate that for some clients coming to us for help takes a great deal of courage, and this helps shape my approach to client care and support.
I have worked for Hudgell Solicitors since February 2012, when I joined the personal injury team in the firm’s Leeds office. Prior to this I spent 8 years at PM Law Solicitors, initially dealing with chest disease claims for coal miners before moving into the EL/PL department. I am also an accredited member of CILEx, the professional body for Chartered Legal Executives, paralegals, legal practitioners and apprentices.
Proudest professional achievement
It’s always good to hear that a client has recommended us to a family member or friend, and I feel an immense sense of achievement when I hear read feedback from my clients highlighting the difference I’ve made to their lives.
“From start to finish, I was treated with compassion and respect throughout my claim. Always kept up to date with progress, I found it easy to get through to them when I called. I would recommend them 100% to anyone.” — Dawn Turner