Team Supervisor and Solicitor, Clinical Negligence
Hayley has risen through the ranks at Hudgell Solicitors to the role of a clinical negligence team supervisor, having qualified as a solicitor in 2011. Her work covers all areas of medical and dental negligence, but she has a particular interest in birth injury, neonatal and stillbirth cases and has led campaigns within the firm around providing better support for families who suffer baby loss.
Hayley has also represented children who have suffered a severe brain injury during pregnancy, childbirth or shortly afterwards in cases funded via Legal Aid.
She has experience in cases involving fatalities and inquests, surgical errors, never events, oncology and periodontal claims, and cases relating to the development of pressure sores and general failings in nursing care.
Clinical negligence lawyers come under a lot of scrutiny with regards to pay-outs being made by the NHS, but I have always been passionate in my belief that those who genuinely suffer injury and loss as a result of avoidable errors should be compensated. We see how medical errors often have a profound impact on the person concerned and their family, often for the rest of their lives, so I am proud and passionate about the role we play in supporting our clients. Good analytical and people skills are key to my work given the complicated, emotionally charged work we do on a daily basis.
I successfully led a case for breaches of the European Convention on Human Rights for the family of a patient who took their life after being wrongly denied admission to a psychiatric unit.
I also successfully secured an admission of liability from a hospital trust in a case where a 42-year-old patient died after medical staff failed to check the results of an urgent MRI scan for three days, completely missing a brain abscess from which he died. As a result of the case, 10 recommendations were made to improve care at the hospital, including the introduction of a ‘fail-safe system’ in which urgent findings are communicated to the relevant medical teams.
Other cases have involved securing a dental patient damages of £47,000 after poor care over four decades left him suffering serious gum disease and facing the loss of eight teeth and gaining compensation for a lady who developed significant pressure ulcers in hospital, which delayed her necessary hip surgery, ultimately leaving her wheelchair bound.
Career, qualifications and memberships
- Law LLB (Hons) degree
- Legal Practice Course
"My claim was handled with the utmost excellence and nothing was too much trouble, any questions I had were answered and I was reassured straight away. I was particularly impressed the way that Hayley handled my claim."
Tina Grace, ClientRead more