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Gemma Bontoft

Litigation Executive, Clinical Negligence

Care Home Abuse Dental Negligence Cancer Delayed and Misdiagnosis Sepsis Cases Hospital Negligence

Expertise

Gemma has been part of the Hudgell Solicitors team since 2010 and deals with a variety of medical and hospital negligence cases including delayed diagnosis and misdiagnosis of cancer, surgical errors, sepsis claims, misdiagnosis of conditions resulting in fatalities, dental negligence and care home abuse and neglect.

I am proud of the work we do to achieve positive outcomes for our clients. It gives me great satisfaction to help and I feel particularly proud when I am able to bring a successful conclusion to what has been a difficult time in a client’s life.

Having stated my legal career at Hudgell Solicitors in 2010 as a legal secretary I was fortunate to work alongside senior solicitors within the firm’s clinical negligence department and gain a great understanding of not only the claims process, but also gain insight into what our client’s want and need from a legal representative dealing with their case.

I feel my strength lies in my communication with my clients as I always ensure the process is kept as simple as possible. I work hard to ensure the legal process runs as smoothly as possible, even if challenging cases.

Significant Cases

I secured substantial damages for the family of a 72-year-old man who died after developing sepsis which was missed by hospital doctors. This was obviously a sad case and in situations like this, no amount of money will ever make up for such a devastating loss of a loved one. However, as part of the case I was able to demonstrate clear failings in processes which meant swab tests were not checked. If they had appropriate action would likely have been taken and his death would have been prevented. In cases such as this I feel our role is crucial in ensuring such mistakes are fully investigated, and lessons learned to improve future treatment and care.

Career, qualifications and memberships

  • Student of the Chartered Institute of Legal Executives

"A Hospital Trust has admitted a communication error led to the blood tests of a patient who’d suffered serious burns to his leg not being"

Gemma Bontoft, Litigation Executive, Clinical Negligence

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What Our Clients Say

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"Anthony and his team at Hudgell…"

Anthony and his team at Hudgell solicitors are extremely professional and caring People. From the first phone conversation right through to completion i was always kept updated, if i had any concerns and contacted them, they were always happy to listen and put my mind at rest. I would highly…

Mrs lisa martinJanuary 21, 2020

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"Excellent service"

Great service . Made me feel at ease . Proffesional and very quick to respond to any questions or concerns I would highly reccomend

LesleyJanuary 21, 2020

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"Excellent service"

Excellent service

JensonJanuary 21, 2020

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"Excellent service"

Excellent service, Alex Garven was most helpful in dealing with my claim. Many thanks for his hard work in getting a result for me,. It took quite a while but during that time I received regular progress updates and a quick response if I had any queries .

Jill ElliottJanuary 15, 2020

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"Lauren Dale"

Lauren Dale was so sensitive when dealing with my mums claim and she totally understood what i really wanted from the outcome. she kept me fully informed of everything, as and when it happened. I cannot thank her enough for her help and understanding on such a sensitive case. 5…

Jane from North YorkshieJanuary 11, 2020

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"Excellent Service"

Excellent, professional and friendly solicitors. It was a very simple process and they kept in constant contact to update me on any developments. Would definitely recommend.

Philippa January 09, 2020

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"Could not have been simpler or easier"

Could not have been simpler or easier, they did everything required and more. Nice, pleasant to talk to, they do all the leg work, put everything into context and resolve as quick as possible. Hopefully will not have to use again but if a situation arises then would not hesitate…

DarrenJanuary 08, 2020

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"Very helpful and always kept in touch…"

Very helpful and always kept in touch via email through the while process. Highly recommended

Joseph Conrad Waudby January 07, 2020

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"Brilliant customer service"

Brilliant customer service, always will contact you as they say they will. Have been very helpful with my case and explained the process thoroughly, very easy to understand. Would definitely recommend.

Julia MatildaJanuary 07, 2020

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"Verry happy with the result they got…"

Verry happy with the result they got for my claim very officiant and professional my particular solicitor was the most friendly official type person that I have dealt with before really happy with the freindly kind manner in which they dealt with myself and my claim I would recommend them…

Richard RobertsJanuary 07, 2020

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"Very impressed with the fast turn…"

Very impressed with the fast turn around of Hudgell. Very responsive and friendly too.

CustomerJanuary 03, 2020

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"Wonderful service"

Wonderful service, was kept up to date regularly and once they received an offer to settle my case, they advised that they could get a better offer and did just that, will definitely pick up the phone again if I ever require their services in future.

Jordan HowarthJanuary 03, 2020

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"These solicitors were very helpful and…"

These solicitors were very helpful and I was surprised when they told me that they were pursuing a totally different avenue to the one I thought was available. They were very efficient, constantly in communication with myself and were direct with the opposite party. Needless to say, they won my…

GARY COSGROVEJanuary 03, 2020

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"Take a leaf out of there book"

I would certainly recommend Was kept up to date via email promptly each time I asked a question Postal and email correspondence was fluent and my claim settled in a timely manner Many thanks to Alex and his hard work

Mandy Michelle WainwrightJanuary 03, 2020

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"Couldn’t of chose a better solicitors…"

Couldn’t of chose a better solicitors to go through my claim with, Sarah informed me every step of the way (even when they was nothing to update me with) was such a quick process and she couldn’t of been more helpful ! 5*

Courtney FriendJanuary 03, 2020

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"karl griffin fantastic man"

karl griffin was fantastic extremely helpful and fought every step of the way for me he was always there whenever i needed him i highly recommend hudgell solicitors to anyone who needs there help they made a horrible situation dissappear

Jeni DaleJanuary 03, 2020

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"Alex is amazing"

Alex is amazing! He took over my claim and everything changed from negative to positive. Case still ongoing but fantastic service so far from Alex. Great communication - answering calls and emails. Spot on in everything. I am very glad he is handling my case now and I am confident…

Seth OppongDecember 27, 2019

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"Highly recommended"

Excellent service and communication from start to finish. The whole process of handling my personal injury claim was dealt with quickly and courteously.

MikeNovember 26, 2019

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"Becci was amazing"

Becci was amazing, she was so friendly and helpful and couldn’t have done a better job at helping me with my claim. Very happy.

Katherine JanineNovember 08, 2019