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Gemma Bontoft

Litigation Executive, Clinical Negligence

Care Home Abuse Dental Negligence Cancer Delayed and Misdiagnosis Sepsis Cases Hospital Negligence

Expertise

Gemma has been part of the Hudgell Solicitors team since 2010 and deals with a variety of medical and hospital negligence cases including delayed diagnosis and misdiagnosis of cancer, surgical errors, sepsis claims, misdiagnosis of conditions resulting in fatalities, dental negligence and care home abuse and neglect.

I am proud of the work we do to achieve positive outcomes for our clients. It gives me great satisfaction to help and I feel particularly proud when I am able to bring a successful conclusion to what has been a difficult time in a client’s life.

Having stated my legal career at Hudgell Solicitors in 2010 as a legal secretary I was fortunate to work alongside senior solicitors within the firm’s clinical negligence department and gain a great understanding of not only the claims process, but also gain insight into what our client’s want and need from a legal representative dealing with their case.

I feel my strength lies in my communication with my clients as I always ensure the process is kept as simple as possible. I work hard to ensure the legal process runs as smoothly as possible, even if challenging cases.

Significant Cases

I secured substantial damages for the family of a 72-year-old man who died after developing sepsis which was missed by hospital doctors. This was obviously a sad case and in situations like this, no amount of money will ever make up for such a devastating loss of a loved one. However, as part of the case I was able to demonstrate clear failings in processes which meant swab tests were not checked. If they had appropriate action would likely have been taken and his death would have been prevented. In cases such as this I feel our role is crucial in ensuring such mistakes are fully investigated, and lessons learned to improve future treatment and care.

Career, qualifications and memberships

  • Student of the Chartered Institute of Legal Executives

"A Hospital Trust has admitted a communication error led to the blood tests of a patient who’d suffered serious burns to his leg not being"

Gemma Bontoft, Litigation Executive, Clinical Negligence

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What Our Clients Say

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"Great support throughout my journey"

Great support throughout my journey, kept me in the loop at all times, very pragmatic in the approach, and realistic ensuring I was happy to proceed at every stage. If I found myself in a similar position I would not hesitate in using this company again.

TZMarch 25, 2020

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"Brilliant service very quick response…"

Brilliant service very quick response and very friendly.

Steven RobertMarch 21, 2020

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"Tasmin white was appointed"

Tasmin white was appointed and dealt direct for over six years Tasmin and the whole team have been fantastic easy to approach nothing was ever to much trouble and always at the end of the phone I would very much recommend Hugell Solicitors to any person in need of leagal…

ColinMarch 18, 2020

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"Satisfied customer"

They were very clear and communicative throughout this process. I never felt pressured or rushed and had any questions answered promptly. I found my contact to be friendly and helpful.

Paul AdrianMarch 11, 2020

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"Excellent service"

I received excellent service with good communications throughout my case and any questions I had where answered quickly. Very good service.

JulieMarch 11, 2020

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"I chose Neil Hudgell for my negligence…"

I chose Neil Hudgell for my negligence Claim for a extraction of the wrong tooth. I’m very glad I chose these they was very clear and always available to help on any worries I had . Always kept me updated I would definitely recommend. Kind regards.

JoanneMarch 09, 2020

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It's March! The competition ended February.

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I would like to take this opportunity to thank Hudgell Solicitors especially Becci for a fantastic service. I was always kept informed and updated of any correspondence, I would definitely recommend Hudgell Solicitors to my friends and family.

John GreenMarch 07, 2020

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Very helpful and quick response to any email thanks

Ricky Hall March 06, 2020

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"No hassle from start to finish would…"

No hassle from start to finish would highly recommend. Thanks guys

Wayne PattisonFebruary 29, 2020

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"Excellent service very professional"

Excellent service very professional. Jane did a great job. Loss of earnings rewarded and compensation for a broken hip due to accident at work. Kept us informed at all times made it easier for us to move on from what was suffered. It was very hard having to accept what…

andreaFebruary 27, 2020

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"Brillant service"

Brillant service , from start to finish definitely recommend hudgells solicitors all the hard work is done for you wouldn’t hesitate to use them again or recommend them

LeannFebruary 21, 2020

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"Hudgell Solicitors have given me…"

Hudgell Solicitors have given me outstanding service and support through a difficult time. They have assisted me in claiming compensation which they made the journey of getting it as easy as possible.

KatieFebruary 14, 2020

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"Couldn't be easier"

Couldn't be easier. From the initial call the whole process was handled smoothly and effortlessly.

Kevin RobertFebruary 14, 2020

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"Amazing !!"

I felt relaxed through the whole process, i was made to feel confident in winning my case which i would like to add i did 😁 .. the company kept me informed all the way through by emails aswell as telephone calls, i would highly recomend to everyone needing expert…

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"Really happy with the service I had…"

Really happy with the service I had from Hudgells & Alex was great!

Natalie PayneFebruary 10, 2020

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"Claim resolved quickly and efficiently"

The lawyer was quick to respond and always kept me updated on progress. Everything was resolved efficiently. I would certainly recommend them to family and friends.

Lulu BFebruary 04, 2020

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There when ever I needed to ask a question, very informative, brilliant job definitely use them again if I needed too

KatieFebruary 03, 2020

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"Thank you Sarah Kidd"

Sarah Kidd was fantastic she give me the best advice always keeping me up to date with everything that was going on

Christopher DixonJanuary 31, 2020