Expertise and key strengths
The main focus of my case load is dental negligence, ranging from claims as little as £1,000 to more in depth cases relating to periodontal disease, which could be as high as £65,000. I also have experience in dealing with orthopaedic cases involving missed fractures and prescription errors.
I was employed by another firm of solicitors in 2007 as a legal secretary to the partners. After about 18 months, I was running a full case load of personal injury claims, mainly road traffic accidents. I joined Hudgell Solicitors in October 2011 and I was offered the opportunity of joining the clinical negligence team in the New Claims department. I gained experience from this and subsequently built up a case load of clinical negligence claims, which developed into the role I am in today.
Proudest Professional Achievement
One of my proudest achievements was in representing a first-time mum who suffered for months from constant pain, bleeding and infections after giving birth to her son. This was because packing used to stem bleeding after the birth had been accidentally left inside, and was there for five months before it was discovered. Such an error is classed as a ‘Never Event’ by NHS England – serious incidents that the NHS itself admits are ‘wholly preventable’ if doctors and nurses simply follow the specific procedures and systems in place. I managed to secure an admission of breach of duty, agreeing on a settlement of £7,500 to compensate for her pain and suffering.
I felt I was treated as a person rather than a case. Excellent contact by telephone and e-mail. Efficient and friendly staff. – Mrs N Wilson.