A report by the NHS Ombudsman has concluded that families in the UK are being met with a ‘wall of silence’ when seeking answers after a loved one has died or been harmed due to ‘serious errors.’
It states that in more than half of 150 cases reviewed following official complaints, the NHS failed to carry out an independent investigation, with medics instead asked to review the blunders of their colleagues.
One in five NHS investigations were found to have been missing crucial evidence, including medical records, statements or interviews. In 73 per cent of cases in which the Ombudsman found clear failings in care, hospitals themselves had found none.
It is a hardly a report to instil confidence in the ‘transparency’ of the NHS under the Duty of Candour pushed by health secretary Jeremy Hunt.