By Simon Wilson, senior solicitor and medical negligence expert at Neil Hudgell Solicitors
A report published this week illustrates how bullying in the NHS can have a direct impact on the standard of care received by patients and ultimately, in my view, to the costs to the organisation of dealing with complaints.
The report by the Care Quality Commission into the Barts NHS Trust in London describes the overall quality of care provided by the Trust. One of the findings is that morale across the Trust is low with “a perception of a closed culture and bullying”.
By Chris Gooderidge, Senior Medical Negligence Lawyer at Neil Hudgell Solicitors.
It’s never good reading of yet more allegations of blunders at Wexham Park Hospital, Slough in Berkshire. As a lawyer, who lives in the Thames Valley and over the years has dealt with many claims for medical negligence against members of the hospital’s staff, I know at first hand the suffering and heartache endured by many patients.
The complaints we encounter are wide-ranging but clients past and present all have a common expectation: to be treated competently and with care by professionals. Instead, as revealed in this latest report by the InPractice medical consultancy, whose findings were announced by the Heatherwood and Wexham Park Trust and reported in the Daily Mail, 48 cases of “possible harm” to patients had not been properly investigated. In addition, according to the Mail, the hospital has announced checks on the death rates for its 70 surgeons.
It’s been more than 2 months now since my first “Legal Eagle” slot at West Hull Community Radio (WHCR).
I’ve always enjoyed radio as a medium. I was brought up on the outskirts of London which in the late 1970s probably enjoyed a higher concentration of radio stations (both BBC and commercial) than any other area in the country. The items on the audio menu available to me were many and varied, from news, talk and phone-ins (on stations such as LBC – the very first commercial station to take to the air in this Country) to the more traditional auditory fare of 24 hour pop music (at a time when many of the national music stations, even Radio 1, felt it appropriate to give us and themselves a rest during the wee small hours).