01482 778 463

We're here to help 01482 778 463

CLAIM ONLINE
Hudgell Solicitors™ | Latest News | Thomas Cook counting the cost of flight delay

Thomas Cook counting the cost of flight delay

aeroplane in sky


Thomas Cook Airlines will be preparing to count the cost of staff shortages and sickness when their lack of crew delayed a number of flights on Sunday 31 May 2014.

The 06.00 flight from Bristol to Ibiza and the 06.45 to Mallorca were left on the tarmac with customers waiting at check in with only a clock to watch as their holidays ticked away. 11 hours passed without moving a muscle from the airport, before they were taken to a hotel overnight, although the bus forgot to bring them back the next day… they finally took off at 18.30; over 24 hours late.

Meanwhile, a similar story unfolded in Palma and Ibiza for those holidaymakers coming home.

Whilst everyone appreciates that extraordinary things can happen and the best laid plans go awry; staff sickness should not be one of them. There are provisions under EC Regulation 261 of 2004 for compensation of set amounts of between €250 and €600 per person, regardless of how much your flight cost you.  The amount you receive depends on how far your journey is and how long you are delayed.

No Comments

Leave a Reply

*Required

Request a callback

Request a callback from a solicitor

 I am an existing client.









What Our Clients Think

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

A very professional efficient service.

"A very professional efficient service."

Mr Anderson

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

I can honestly Say that it has been a …

"I can honestly Say that it has been a privilege to be represented by a… "

Mr Robert Kennedy

trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Claim against Met Police

"Apart from when purchasing property, I have virtually no experience of working with solicitors. I… "

Mr Ray Dickinson

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Excellent service

"Excellent service"

Mr Kevin Daniel Hughes

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Extremely professional

"Extremely professional and considerate staff. Helpful every step,and always contactable."

Mrs Naomi Walsh

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

mrPAWEL MADRY

"VERY GOOD SOLICITORS.THANK YOU/I RECOMMEND"

Mr Pawel Madry

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

An excellent company to deal with

"An excellent company to deal with. Very efficient & professional with a personal touch. Kept… "

Myra Phillips

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Very good communication between myself …

"Very good communication between myself and Hudgell resulting in a very satisfactory outcome"

Mrs Judith Kirkpatrick

trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Very good and friendly people

"Very good and friendly people"

Mr Nisar Ahmad Ahmadi

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Excellent advice throughout

"Excellent advice throughout, kept up to date at all times, Would highly recommended"

Alan Beaumont

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

very helpful from the start

"very helpful from the start. Kept in touch to keep me up to date with… "

Miss Felicity Warrack

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

A solicitor that listens and doesn't judge.

"I hope I never have to go through anything like it again but if I… "

Linda Nicholson

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Thank you for your support especially …Jade

"Thank you for your support especially by Jade again you for understanding my case. Graham… "

Mr Graham Eccles

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Renu could not have been …

"Renu could not have been better,excellent service"

Mrs Jane Jones

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Professional first class company

"Professional first class company"

Mr Davies

trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Before instructing Hudgells we couldn't …

"Before instructing Hudgells we couldn't even extract an apology from the defendant so to come… "

Joanne

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Great service

"fr endless staff made the process easy, great communication throughout. Would recommend."

Jimmy

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Amy Wilkinson has been very profession …and

"Amy Wilkinson has been very professional and patient with my enquiries also very helpful, so… "

Sharan Hatch

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Happy Chappy.

"I was kept up to date with any changes, treated with respect and honesty and… "

James

Rated 9.2 out of 10 based on 334 reviews

Powered by Trustpilot

© 2017 Hudgell Solicitors®. All Rights Reserved.

Hudgell Solicitors is a trading name of Neil Hudgell Limited | Director Dr. Neil Hudgell MA LLB (Hons) LLD | Registered in England No. 7078429 | Authorised and Regulated by the Solicitors Regulation Authority | SRA No. 521372 | VAT Registration No. 254 7802 90