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April 18th 2013

Personal Injury

Some personal injury solicitors might start charging but not Neil Hudgell Solicitors

Some personal injury solicitors might start charging but not Neil Hudgell Solicitors

...we’re continuing to guarantee a quality, no win no fee service to clients.

…we’re continuing to guarantee a quality, no win no fee service to clients.

There’s a lot of change going on in the legal profession at the moment.  New laws,  part of the so-called Jackson Reforms, affect how much of their costs a client can claim back from the other side and, consequently, whether or not a client can expect to keep all damages recovered on their behalf.

Most law firms are now looking at making a claimant pay them a percentage of any damages won to cover legal services and fees.

But not Neil Hudgell Solicitors.  There’s no change here. We are determined to ensure that, for the time being, there are no deductions from any compensation and clients continue to keep 100%* of the damages won, particularly in claims up to £25,000.  Yes, we might have to review at the end of July when recoverable costs fall even further but, for the moment, it’s business as usual.

We’ve made the decision for a number of reasons.  First, we operate a very efficient system.  So, until the costs we can recover from a case fall further, we feel at the moment we can continue to operate in the same way we always have, providing clients with a professional and expert service.   Yes, our margins will be reduced but we can still be competitive and stay ahead of the competition.

We are taking this approach because customers are becoming increasingly savvy and we want their business.  Every day since April 1, when the new laws came into effect, we have taken on at least one instruction where the customer has shopped around for the best deal.  It makes sense for them – and it’s good for us too because we are confident we can offer the best deal in the market.  We are not one of those law firms where they’ve started to take a chunk out of a client’s compensation.

Of course, this means a big cultural change for our staff – they’re busy getting their head around all the changes not to mention getting to grips with the Jackson Reforms. So, we’re investing in training so that staff know exactly how the new system operates.  It’s a big contrast to many other firms.  Our mystery shopping so far shows that many firms’ staff are giving out the wrong advice, often misleading and very confusing.

No win no fee has been the basis of our operations since the practice was established 16 years ago and we will be doing our utmost to make sure it doesn’t change.  We will have to review at the end of July when the full impact of the new fixed costs regime comes into operation – and we may have to make some adjustments.  In the meantime, we are working intensively with others in the legal services market and business partners to try to ensure we can maintain the no deductions policy in the longer term.

*PLEASE NOTE: As of 1st July 2013 our 100% compensation may not apply, please ask for details.

What Our Clients Say

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"Becci was amazing"

Becci was amazing, she was so friendly and helpful and couldn’t have done a better job at helping me with my claim. Very happy.

Katherine JanineNovember 08, 2019

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"Quick honest service"

Quick honest service, smooth process with excellent staff

MR COOPEROctober 30, 2019

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"HUDGELL SOLICITORS are great lawyers…"

HUDGELL SOLICITORS are great lawyers whit amazing customers service. I got pretty good deal only because of them I'm quite happy I chose Hudgell solicitor.

DominikOctober 30, 2019

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"Good all round service"

Good all round service

John AndrewOctober 19, 2019

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"Efficient"

Quick, efficient service provided by Jayne Woodock. Would definitely contact Hudgell Solicitors again in the future if the need arises

KerryOctober 10, 2019

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"Thank you"

I have never had to go down the route of claiming for anything like this so when I was advised to do so I did some research and Hugell Solicitors caught my eye. And I’m so glad I picked them, everything was explained well and helped with any questions I…

ZoeOctober 04, 2019

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"No problems from start to finish for my…"

No problems from start to finish for my claim.Kept updated regularly and a good outcome even though the defendants were being evasive. Thanks.

r3monkeyOctober 03, 2019

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"Excellent"

Very professional,efficient service,informative and friendly service. I would highly recommend Hudgell solicitors.

HelenOctober 01, 2019

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"Good experience"

Good experience

Margaret ElizabethAugust 31, 2019

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"Excellent"

Friendly, helpful and professional.

M J JAugust 09, 2019

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"I would recommend this firm of…solicitor to anyone"

I would recommend this firm of solicitor to anyone I have had a 5 star treatment from Jayne woodcock I cant praise her enough she kept me informed every step of my claim and I cannot thank her enough excellent Jimmy Mcdermott

Jimmy McJuly 28, 2019

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"Very helpful and thorough"

Very helpful and thorough. The team kept me updated throughout. Thank you

EsmeJuly 25, 2019

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"Couldn’t fault Hudgell Solicitors."

Couldn’t fault Hudgell Solicitors. They were professional, pleasant informative and helpful and got a result which was better than I had ever expected. When Becci left the practice and Alex took over my claim it was a seamless change over, indicating a personel strength in depth. Thank you.

Vic.July 24, 2019