01482 778 463
Client Focussed
No Win No Fee
Specialist Legal Teams
Hudgell Solicitors™ | Latest News | ‘Wall of silence’ over hospital blunders demonstrates need for families to have access to full legal support

‘Wall of silence’ over hospital blunders demonstrates need for families to have access to full legal support

Doctors


By Simon Wilson, senior solicitor at Hudgell Solicitors

A report by the NHS Ombudsman has concluded that families in the UK are being met with a ‘wall of silence’ when seeking answers after a loved one has died or been harmed due to ‘serious errors.’

It states that in more than half of 150 cases reviewed following official complaints, the NHS failed to carry out an independent investigation, with medics instead asked to review the blunders of their colleagues.

One in five NHS investigations were found to have been missing crucial evidence, including medical records, statements or interviews. In 73 per cent of cases in which the Ombudsman found clear failings in care, hospitals themselves had found none.

It is a hardly a report to instil confidence in the ‘transparency’ of the NHS under the Duty of Candour pushed by health secretary Jeremy Hunt.

And it is a report which will shock many people, leading to Joyce Robins, of Patient Concern, labelling it a ‘culture of cover up’ across the NHS.

As experts in handling cases of medical negligence, our team here at Hudgell Solicitors are all too aware of the difficulties families are faced with when seeking answers from NHS Trusts following serious errors in hospitals.

Too often, relatives’ complaints are simply dismissed and mistakes are denied, even though there have been clear errors and negligent care.

At Hudgell Solicitors, we pride ourselves in fighting for those people who have been badly let down. We are determined to get the answers, and to ensure our clients are fully compensated.

It is often only when starting legal proceedings that families get to the truth.

As medical negligence compensation experts, our teams are able to instruct independent medical reviews and gather opinions from senior doctors and surgeons over the care provided.

Often, the conclusions of these highly-qualified, independent medical experts are very different to those doctors at the hospitals involved.

It is by gathering expert evidence such as this which usually forces the hand of the Trust involved to finally admit fault and liability, perhaps even offer an apology, and then begin to discuss a possible compensation settlement.

Unfortunately, this culture of denial has a massive financial impact.

Despite obvious failings and clear negligence, many Trusts appear to take a stance of denying any blame until the final possible moment, only admitting to their errors when a date in court appears on the horizon.

Unfortunately, by then, costs have naturally spiralled in building the victim’s case, as not only have a number of experts needed to be consulted, but barristers will have been instructed, and insurance will have been taken out to cover the cost of running the case.

These spiralling costs have seen the finger of blame wrongly pointed in the direction of legal firms such as ourselves, the people who are representing families who have seen a loved one either suffer harm, or even death, through avoidable errors.

There is talk of introducing a limit on the legal costs which can be claimed from the NHS in such cases, but it is our firm belief that such a move would only encourage a greater ‘wall of silence’ across the NHS, knowing that they could effectively make it impossible for legal experts to instruct the experts needed to fully scrutinise their work, and hold them to account.

We believe this reported has highlighted this issue strongly.

People must have a right to be represented fully when they or their family members have been the victims of poor, sub-standard medical care.

At no time should patients be priced out of holding the NHS to account.

No Comments

Leave a Reply

*Required

Request a callback

Request A Callback

I am an existing client.










Or call us FREE on:

01482 778 463


trust pilottrustpilot startrustpilot startrustpilot startrustpilot startrustpilot star

The data you submit will only be used by Hudgell Solicitors and only for the purpose of dealing with your enquiry.
See full privacy policy.

Looking to see if you're eligible?

Get in touch for free legal advice

0808 159 7699

Call today to speak to an expert

OR
Start your claim

What Our Clients Think

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Recommended!

"Friendly, Helpful, and fair. Would recommend Hudgells to anyone I know."

Paul

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Friendly professional service.

"Excellent service all way through."

Sakina begum

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Thrilled

"After not knowing what to do, hudgell have helped me thoroughly through the process and… "

Adam Shutt

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

helpful informative efficient and…

"helpful informative efficient and friendly these are all the qualities I found with the firm… "

Sharon Coultas

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

it took a long time but i definitely…

"it took a long time but i definitely got the result i wanted and deserved… "

Jan Mack

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Very good efficient service

"Very good efficient service"

Amelia Jacobs

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Excellent service throughout my case

"Excellent service throughout my case Handled with ease and quickly"

Wayne Carter

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Excellent service in difficult…

"Excellent service in difficult circumstances Secured my compensation and won my case when other solicitors… "

Michael

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Fantastic team & Sarah :)

"Fantastic team and Sarah my Solicitor! Sarah has Handled everything for me, right up until… "

Sibel Sibel

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Third time lucky thanks to Hudgell!

"I had breast augmentation surgery three years ago for a complex assymetry case. I was… "

Bethanie Hawkins

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Great customer service

"Great customer service Tasmin was very helpful Updated me on a regular basis Thanks for… "

Mr D Scannell

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Caroline was great in handling my case

"Caroline was great in handling my case, very informative and always kept me up to… "

Mr Richard Brook

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Dispute with EasyJet

"Although Hudgell offices were not local to us, there was no need for concern, as… "

Glyn

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Always on the ball

"Always on the ball! Great at what they do, very professional and fast with a… "

CHRISTOPHER CURTIS

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Excellent service

"Excellent service. Very happy with result. Thank you."

Miss Erika Panakova

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Was an easy process and the caseworker…

"Was an easy process and the caseworker was very informative and very knowledgeable on my… "

Rachel Fee

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Lovely business to deal with

"Lovely business to deal with. Would recommend to anyone."

Mrs Kelly Byrnes

trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Great communication

"Great communication! My solicitor was lovely to deal with, open and listened to me."

Sue Ockendon

Rated 9.2 out of 10 based on 466 reviews

Powered by Trustpilot

Our offices

London

55 Fleet Street
EC4Y 1JU
DX 437 Chancery Lane

VIEW DETAILS

Hull

No 2 @ The Dock
46 Humber Street
HU1 1TU
DX 11923 Hull

VIEW DETAILS

Leeds

10 Park Place
Leeds
LS1 2RU
DX 744770 Leeds 19

VIEW DETAILS

Manchester

1 St Peter’s Square
Third Floor
Manchester
M2 3AE

 

VIEW DETAILS

© 2019 Hudgell Solicitors®. All Rights Reserved.

Hudgell Solicitors is a trading name of Neil Hudgell Limited | Director Dr. Neil Hudgell MA LLB (Hons) LLD | Registered in England No. 7078429 | Authorised and Regulated by the Solicitors Regulation Authority | SRA No. 521372 | VAT Registration No. 254 7802 90