01482 778 463

We're here to help 01482 778 463

CLAIM ONLINE
Hudgell Solicitors™ | Latest News | Proposed pharmacy laws changes over errors are dangerous and won’t improve standards

Proposed pharmacy laws changes over errors are dangerous and won’t improve standards

Renu Daly


By Renu Daly, clinical negligence solicitor at Neil Hudgell Solicitors

New proposals which suggest pharmacists should be protected from prosecution when making ‘inadvertent dispensing errors’ are said to have been drawn up to create a culture of ‘openness’ in which ‘everyone can learn from their mistakes’.

Indeed, the Department of Health says the proposals will bring the treatment of pharmacists and pharmacy technicians in line with the handling of errors made by other healthcare professionals, such as doctors and nurses.

“Removing the threat of criminal sanction for inadvertent preparation and dispensing errors will address a significant fear amongst pharmacy professionals, which is currently inhibiting the reporting of such errors,” the Rebalancing Medicines Legislation and Pharmacy Regulation proposals claim.

“Ultimately, this change should support increased reporting and learning from errors, thereby improving patient safety and promoting better professional practice,” it concludes.

All sounds very good to now.

However, when reviewing the proposals in full detail, there appears to be a number of contradictions which I fear will not lead to greater openness and transparency throughout the pharmaceutical profession, but could actually lead to more secrecy and denial.

In effect, the proposals may only succeed in protecting pharmacists from not only criminal proceedings, but civil action too.

I say this because, worryingly, the proposals suggest some patients may not be informed of an error in dispensation at all if considered to be ‘trivial’ by those making the error.

Video Player

It is also recommended that any suspicions of errors within a pharmacy should not be communicated to patients until an investigation has confirmed the dispensing mistake has in fact been made.

Now, whilst officials claim these new proposals will bring pharmacists in line with other health professionals in offering them protection from criminal action, the suggestion of not informing patients of some errors at all does not sit well at all.

The Duty of Candour, introduced last November, sent a very clear message throughout the NHS that there would be no excuses for covering up errors of any scale.

That guidance could not have been more different to what is now being suggested for pharmacists, in that it said Health Trusts must always be open and honest with patients or their families when things go wrong.

The fear has to be that more errors will be covered up if these proposals are approved.

People will take decisions that patients ‘need not know’ of their mistakes, and in that kind of environment, lessons can never be learned and standards will not be improved. It will simply allow mistakes to be brushed under the carpet.

These proposals, in my view, will not protect patients or improve the standards of pharmacists.

They will simply protect pharmacists from any kind of external scrutiny and accountability, and that would be a dangerous route to take.

Find out more about Prescription Errors here?

No Comments

Leave a Reply

*Required

Request a callback

Request a callback from a solicitor

 I am an existing client.









What Our Clients Think

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

I would recommend this firm to anyone …

"I would recommend this firm to anyone needing a PI solicitor. Excellent professional company that… "

Mr Davies

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Excellent service throughout

"Excellent service throughout, very friendly, efficient with constant updates on the claim. Good knowledge and… "

Mrs Amanda Edwards

trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Becci Snow

"I cant believe Becci Snow is a solicitor. She is pleasant to speak to ,… "

Doug Hague

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Our claim.

"Excellent firm of solicitors.Would use again and recommend to family and friends."

Ian Hutchman

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

In overal Im very happy with the level …

"In overal Im very happy with the level of service I have recieved. Not happy… "

Raf

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Excellent service from Hudgell …

"Excellent service from Hudgell Solicitors, my contact was always approachable, available and clear in communicating… "

Miss SW

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

omg the help was great that i received …

"omg the help was great that i received had a claim against the hospital my… "

Mrs May Fairbairn

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

I received a high level of service …

"I received a high level of service throughout my claim and I am satisfied with… "

Mrs Taylor

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

I can honestly say that Neil Hudgell …

"I can honestly say that Neil Hudgell solicitors have given exemplary service during my case… "

Mrs D P

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Great service

"Great service"

Miss Daisy Ward

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Nicola Downey was very helpful and …

"Nicola Downey was very helpful and would recommend her personally, I would definitely use Hudgell… "

Mrs Amanda Youngs

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

excellent Services

"good service I will definitely recommend to friend and family."

Cade

trustpilot-star trustpilot-star trustpilot-star trustpilot-star

My case is on going

"Good customer service very hard working people especially Victoria Neil who still working on my… "

Cade

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Effective efficient firm accomplished …

"Effective efficient firm accomplished what they promised we'll within the allotted time frame would use… "

Mrs Vanessa Arnett

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

A very professional efficient service.

"A very professional efficient service."

Mr Anderson

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

I can honestly Say that it has been a …

"I can honestly Say that it has been a privilege to be represented by a… "

Mr Robert Kennedy

trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Claim against Met Police

"Apart from when purchasing property, I have virtually no experience of working with solicitors. I… "

Mr Ray Dickinson

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Excellent service

"Excellent service"

Mr Kevin Daniel Hughes

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Extremely professional

"Extremely professional and considerate staff. Helpful every step,and always contactable."

Mrs Naomi Walsh

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

mrPAWEL MADRY

"VERY GOOD SOLICITORS.THANK YOU/I RECOMMEND"

Mr Pawel Madry

Rated 9.3 out of 10 based on 348 reviews

Powered by Trustpilot

© 2017 Hudgell Solicitors®. All Rights Reserved.

Hudgell Solicitors is a trading name of Neil Hudgell Limited | Director Dr. Neil Hudgell MA LLB (Hons) LLD | Registered in England No. 7078429 | Authorised and Regulated by the Solicitors Regulation Authority | SRA No. 521372 | VAT Registration No. 254 7802 90