01482 778 463

We're here to help 01482 778 463

CLAIM ONLINE
Hudgell Solicitors™ | Latest News | Proposed pharmacy laws changes over errors are dangerous and won’t improve standards

Proposed pharmacy laws changes over errors are dangerous and won’t improve standards

Renu Daly


By Renu Daly, clinical negligence solicitor at Neil Hudgell Solicitors

New proposals which suggest pharmacists should be protected from prosecution when making ‘inadvertent dispensing errors’ are said to have been drawn up to create a culture of ‘openness’ in which ‘everyone can learn from their mistakes’.

Indeed, the Department of Health says the proposals will bring the treatment of pharmacists and pharmacy technicians in line with the handling of errors made by other healthcare professionals, such as doctors and nurses.

“Removing the threat of criminal sanction for inadvertent preparation and dispensing errors will address a significant fear amongst pharmacy professionals, which is currently inhibiting the reporting of such errors,” the Rebalancing Medicines Legislation and Pharmacy Regulation proposals claim.

“Ultimately, this change should support increased reporting and learning from errors, thereby improving patient safety and promoting better professional practice,” it concludes.

All sounds very good to now.

However, when reviewing the proposals in full detail, there appears to be a number of contradictions which I fear will not lead to greater openness and transparency throughout the pharmaceutical profession, but could actually lead to more secrecy and denial.

In effect, the proposals may only succeed in protecting pharmacists from not only criminal proceedings, but civil action too.

I say this because, worryingly, the proposals suggest some patients may not be informed of an error in dispensation at all if considered to be ‘trivial’ by those making the error.

Video Player

It is also recommended that any suspicions of errors within a pharmacy should not be communicated to patients until an investigation has confirmed the dispensing mistake has in fact been made.

Now, whilst officials claim these new proposals will bring pharmacists in line with other health professionals in offering them protection from criminal action, the suggestion of not informing patients of some errors at all does not sit well at all.

The Duty of Candour, introduced last November, sent a very clear message throughout the NHS that there would be no excuses for covering up errors of any scale.

That guidance could not have been more different to what is now being suggested for pharmacists, in that it said Health Trusts must always be open and honest with patients or their families when things go wrong.

The fear has to be that more errors will be covered up if these proposals are approved.

People will take decisions that patients ‘need not know’ of their mistakes, and in that kind of environment, lessons can never be learned and standards will not be improved. It will simply allow mistakes to be brushed under the carpet.

These proposals, in my view, will not protect patients or improve the standards of pharmacists.

They will simply protect pharmacists from any kind of external scrutiny and accountability, and that would be a dangerous route to take.

Find out more about Prescription Errors here?

No Comments

Leave a Reply

*Required

Request a callback

Request a callback from a solicitor

 I am an existing client.









What Our Clients Think

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Hiya you work real good for me I'm …

"Hiya you work real good for me I'm happy for you do for me and… "

Ms Anne Ollier

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Excellent service

"Excellent service. I have been kept informed every step of the way. When I have… "

maggie ackroyd

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Excellent service

"Excellent service, the Solicitor kept me informed on all progress with regular phone calls and… "

Miss Rebecca Shaw

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Would 100% recommend and use again

"Whilst having to deal with a difficult company who was denying I ever worked for… "

Danny Morfitt

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Fantastic service from beginning to …

"Fantastic service from beginning to end. Cant really say much more than that."

Craig

trustpilot-star trustpilot-star trustpilot-star trustpilot-star

My case

"I have always found your service very good,always up to date with what was going… "

Miss Julie johnson

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Great service

"Great service, friendly and hard working staff"

Mr Mohamed Jaouadi

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Excellent customer care

"Once my claim was accepted I was kept informed throughout the negotiating process very professional… "

Mr Terence John Casey

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Excellent Company

"Fast, friendly and honest service. Could not be happier with how my claim was handled… "

Miss Stacie King

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Very prompt along every step of the way

"Very prompt along every step of the way"

Miss Rachel Victoria Joseph

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Excellent service

"Excellent service. Regular updates on my case and felt they had my best interests in… "

Mr Paul Hewson

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Hudgell's have been very sensitive and …

"Hudgell's have been very sensitive and thorough with their support of me in my case.… "

Mrs Lisa Russell

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

excellent

"made my claim so easy and straight forward kept me updated and organised everything thank… "

Miss Sian Clarke

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Highly Recommend

"Cannot recommend enough. Informative all the way through and always honest. Never a problem to… "

Miss P

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Excellent I would recommend to anyone

"Excellent ,Very happy with the out come ,will use this company again."

Mr Darren Paul Greaves

trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Excellent friendly service

"I always felt Samantha was working for me, all my questions were answered in a… "

Tony Squires

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Very happy

"My case was dealt with very well and I was kept upto date with everything… "

Mr Glen Harrison

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Medical Negligence Claim

"My claim was initially lodged with a firm of solicitors but was later transferred to… "

Mr. Shepherd

trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Professional and caring.

"I find them helpful and honest.I would definitely recommend them."

Mr Michael Grundy

Rated 9.2 out of 10 based on 290 reviews

Powered by Trustpilot

© 2017 Hudgell Solicitors®. All Rights Reserved.

Hudgell Solicitors is a trading name of Neil Hudgell Limited | Director Dr. Neil Hudgell MA LLB (Hons) LLD | Registered in England No. 7078429 | Authorised and Regulated by the Solicitors Regulation Authority | SRA No. 521372 | VAT Registration No. 254 7802 90