01482 778 463

We're here to help 01482 778 463

CLAIM ONLINE
Hudgell Solicitors™ | Latest News | "NHS waiting time data for elective surgery 'unreliable'": a lawyer’s view

“NHS waiting time data for elective surgery ‘unreliable'”: a lawyer’s view



By , medical negligence expert and senior solicitor at Neil Hudgell Solicitors

As a Clinical negligence lawyer who every day encounters clients who’ve been let down by the NHS, the news that patients in England cannot rely on information on waiting times for non-emergency operations, such as knee and hip replacements, is not a surprise.

The findings have been published by the National Audit Office which found wrong and inconsistent recording of information after reviewing 650 cases in seven trusts.  According to the BBC, the watchdog said it was unable to discern whether this was deliberate, but overall the practices concealed delays rather than over-recorded waits.  The government has said the issue would be investigated.

This all makes sobering reading and whilst I have no direct experience of patients who’ve died or whose condition has worsened dramatically through NHS failure to meet waiting list targets, I have worked for clients whose suffering has been prolonged because they haven’t had access to the treatment they need within the waiting time specified.

What’s more, a lack of clarity over waiting times must impact on the costs involved in treatment.  A patient’s symptoms may have developed and require more intensive and prolonged care if there is a delay in treatment.  Or, in some cases, care will have to be sub-contracted to a private outlet, incurring more expense for health trusts.

This latest question mark over the reliability of data on waiting times all adds to the view of many that the NHS is not open and honest with patients in line with the duty of candour obligations set out in the Francis report in the Mid Staffs enquiry.

As a medical negligence expert, dealing day to day with clients let down by the NHS, I am constantly astounded by the persistence of the culture of cover-up and secrecy.   It’s a dispiriting situation, especially when one is aware of the many occasions when teams and individuals, particularly on the clinical arena or in the lower levels of admin and support working within the NHS, often do an amazing job for many patients.

True, I only see the consequences when treatment and care go wrong.  But I know that many of the mistakes would not have happened or that many errors could be sorted out more quickly and cost-effectively if the NHS as a whole was more open and honest and that must include providing accurate information about waiting times.

No Comments

Leave a Reply

*Required

The Author

author image

Simon Wilson

Senior Solicitor and Manager of New Claims and Civil Liberties

sw@hudgellsolicitors.co.uk

Request a callback

Request a callback from a solicitor

 I am an existing client.









What Our Clients Think

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

I would recommend this company to …

"I would recommend this company to anyone very helpful and quick they kept me up… "

Mrs Clare Kett

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Impeccable service and results

"Impeccable service and results, very informative & helpful, thank you for everything!"

Miss Isabelle Jowett

trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Professional and helpful service

"Found the service and advice from my contact at Hudgell to be very professional and… "

Sue

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

1st class service …

"I can not fault them kepted me up to date with what was going on… "

Mr Mark Ward

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Thank you very much for your help with …

"Thank you very much for your help with sorting my case against London Police. Very… "

Mr Greg K.

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

I found Hudgell Solicitors to be absolutel professionals

"I found Hudgell Solicitors to be professional from start to finish, helpful, approachable and honest… "

Vanessa T

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

genuine caring company honest and …

"genuine caring company honest and sincere I would recommend them highly"

customer

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Very happy with the fast service I have …

"Very happy with the fast service I have received would 100% recommend and use again"

Mrs Gemma Welburn

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

i must say they have handled my case

"i must say they have handled my case, amazingly well!!!. i would very much recommend… "

Mr Fahad Ali

trustpilot-star trustpilot-star trustpilot-star trustpilot-star

After starting my case with rapid …

"After starting my case with rapid solicitors, Hudgell took over the company, there was minimal… "

Mr Alan Scott Foster

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

My claim looked like it was going to be …

"My claim looked like it was going to be dragged out and the other party… "

shelley bond

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Great from start to finish.

"Great from start to finish. The staff are Very friendly professional and helpful and kept… "

Mr Darren Barnes

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

We have recently used Hudgell …for a negligence claim

"We have recently used Hudgell Solicitors for a negligence claim.The way that dealt with a… "

Mrs Rosemary Joynes

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Extremely professional and efficient

"Extremely professional and efficient. Every effort was made to guide us through the process and… "

SMK

trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Good result although process was a …

"Good result although process was a little long winded considering the other party was totally… "

Mrs Elizabeth Ryan

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Ihad the need to use a solicitor i had …

"Ihad the need to use a solicitor i had never heard of HUDGELL SOLICITORS at… "

Tina Dridge

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

I am satisfied,profesional service ,I …

"I am satisfied,profesional service ,I recommend to everyone."

Miss Stanislawa Szczubelek

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Very good polite and fast service

"Very good polite and fast service"

Lesley Hubbard

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Hudgell's did a good job

"Nasreen did a good job and Hudgell's were great throughout"

AJV2017

Rated 9.2 out of 10 based on 313 reviews

Powered by Trustpilot

© 2017 Hudgell Solicitors®. All Rights Reserved.

Hudgell Solicitors is a trading name of Neil Hudgell Limited | Director Dr. Neil Hudgell MA LLB (Hons) LLD | Registered in England No. 7078429 | Authorised and Regulated by the Solicitors Regulation Authority | SRA No. 521372 | VAT Registration No. 254 7802 90