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August 28th 2012

Care Home Abuse

Looking after our aging population: why we need to raise awareness of care home neglect and its tell-tale signs

Looking after our aging population: why we need to raise awareness of care home neglect and its tell-tale signs

The UK population is aging.  As a result most of us will at some point have dealings with care homes, whether receiving care ourselves or taking the difficult decision to place a much-loved relative in a home.  People are moved to care homes because they are unable to look after themselves.  Most care home residents require 24 hour care so belong to one of the most vulnerable groups in our society.

The UK population is aging.  As a result most of us will at some point have dealings with care homes, whether receiving care ourselves or taking the difficult decision to place a much-loved relative in a home.  People are moved to care homes because they are unable to look after themselves.  Most care home residents require 24 hour care so belong to one of the most vulnerable groups in our society.

However, in some cases residents do not receive the care that they deserve.  Luckily, through the campaigning of public figures such as Fiona Phillips, this is becoming more recognised.

Neil Hudgell Solicitors are increasingly being instructed to pursue claims against care homes, and themes are emerging.

It seems to be accepted that elderly people who are immobile will develop pressure ulcers.  This should not be the case.  With advances in technology and simple measures, such as regular repositioning, 95 % of pressure ulcers are avoidable.  Therefore, in the vast majority of cases, they are the result of negligent care.

The healing of these sores and other wounds can be delayed by malnutrition and dehydration, conditions which can also lead to other health problems.  One of the main complaints is that carers do not assist their patients to eat and drink.  For example, it is not uncommon to hear of carers placing meals out of reach of immobile patients.

This has also been a complaint when it comes to dispensing medication.  The tablets may be dispensed and placed in front of the patient, but no assistance is given to the patient to actually take the tablets.  Medication is not prescribed if it is not necessary, and if the patient is not given their medication over a period of time it can result in deteriorating health.  This can have devastating effects.

One of the most distressing things a relative can witness is to see the patient with bruises.  Bruising can be the result of poor moving and handling, or something more sinister.  As one of the more visual effects of poor or even abusive handling, bruising can be most difficult to bear for relatives.

Conversely, the least visual abuse can take the form of carers shouting and threatening their patients.  Often, this is only picked up because relatives notice that the patient has become frightened.  The concerns may not be acted on immediately, particularly if the patient has dementia or a similar illness as they may be judged as being delusional.

There are very many good care homes.  However, it must be recognised that often staff are poorly trained and supervised.  As a result bad practice can become common.  To improve care in the UK the profile of cases of neglect needs to be raised to force change to those practices.

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"Anthony and his team at Hudgell…"

Anthony and his team at Hudgell solicitors are extremely professional and caring People. From the first phone conversation right through to completion i was always kept updated, if i had any concerns and contacted them, they were always happy to listen and put my mind at rest. I would highly…

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Great service . Made me feel at ease . Proffesional and very quick to respond to any questions or concerns I would highly reccomend

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"Excellent service"

Excellent service

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"Excellent service"

Excellent service, Alex Garven was most helpful in dealing with my claim. Many thanks for his hard work in getting a result for me,. It took quite a while but during that time I received regular progress updates and a quick response if I had any queries .

Jill ElliottJanuary 15, 2020

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"Lauren Dale"

Lauren Dale was so sensitive when dealing with my mums claim and she totally understood what i really wanted from the outcome. she kept me fully informed of everything, as and when it happened. I cannot thank her enough for her help and understanding on such a sensitive case. 5…

Jane from North YorkshieJanuary 11, 2020

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"Excellent Service"

Excellent, professional and friendly solicitors. It was a very simple process and they kept in constant contact to update me on any developments. Would definitely recommend.

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"Could not have been simpler or easier"

Could not have been simpler or easier, they did everything required and more. Nice, pleasant to talk to, they do all the leg work, put everything into context and resolve as quick as possible. Hopefully will not have to use again but if a situation arises then would not hesitate…

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"Very helpful and always kept in touch…"

Very helpful and always kept in touch via email through the while process. Highly recommended

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"Brilliant customer service"

Brilliant customer service, always will contact you as they say they will. Have been very helpful with my case and explained the process thoroughly, very easy to understand. Would definitely recommend.

Julia MatildaJanuary 07, 2020

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"Verry happy with the result they got…"

Verry happy with the result they got for my claim very officiant and professional my particular solicitor was the most friendly official type person that I have dealt with before really happy with the freindly kind manner in which they dealt with myself and my claim I would recommend them…

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Very impressed with the fast turn around of Hudgell. Very responsive and friendly too.

CustomerJanuary 03, 2020

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"Wonderful service"

Wonderful service, was kept up to date regularly and once they received an offer to settle my case, they advised that they could get a better offer and did just that, will definitely pick up the phone again if I ever require their services in future.

Jordan HowarthJanuary 03, 2020

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"These solicitors were very helpful and…"

These solicitors were very helpful and I was surprised when they told me that they were pursuing a totally different avenue to the one I thought was available. They were very efficient, constantly in communication with myself and were direct with the opposite party. Needless to say, they won my…

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"Take a leaf out of there book"

I would certainly recommend Was kept up to date via email promptly each time I asked a question Postal and email correspondence was fluent and my claim settled in a timely manner Many thanks to Alex and his hard work

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Couldn’t of chose a better solicitors to go through my claim with, Sarah informed me every step of the way (even when they was nothing to update me with) was such a quick process and she couldn’t of been more helpful ! 5*

Courtney FriendJanuary 03, 2020

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"karl griffin fantastic man"

karl griffin was fantastic extremely helpful and fought every step of the way for me he was always there whenever i needed him i highly recommend hudgell solicitors to anyone who needs there help they made a horrible situation dissappear

Jeni DaleJanuary 03, 2020

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"Alex is amazing"

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Seth OppongDecember 27, 2019

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"Highly recommended"

Excellent service and communication from start to finish. The whole process of handling my personal injury claim was dealt with quickly and courteously.

MikeNovember 26, 2019

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Becci was amazing, she was so friendly and helpful and couldn’t have done a better job at helping me with my claim. Very happy.

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