01482 778 463
Client Focussed
No Win No Fee
Specialist Legal Teams
Hudgell Solicitors™ | Latest News | ‘Lessons will be learned’ – the unfulfilled NHS promise over avoidable hospital deaths

‘Lessons will be learned’ – the unfulfilled NHS promise over avoidable hospital deaths

Man comforting his sad mourning friend


By Amanda Stevens, Group Head of Legal Practice at Hudgell Solicitors

Relatives are being ‘shut out of investigations’ around the deaths of their loved ones, causing them further suffering, a damning report into the NHS has claimed today.

The Care Quality Commission (CQC), which inspects all UK Hospital Trusts, says families are being left without clear answers when preventable deaths occur.

It follows a review which looked at NHS trusts in England providing acute, community and mental health services, placing a particular focus on people with mental health conditions and learning disabilities.

Shockingly, it found there to be a ‘level of acceptance and sense of inevitability’ when people with a learning disability died early – something the CQC said was ‘too common’ in trusts.

It also said many families and carers were not routinely told what their rights are when a relative dies, and that there was no consistent national framework in place to support the NHS to investigate deaths.

No progress made since Mid Staffordshire Enquiry into hundreds of deaths

More than three years ago we heard the findings of the Mid Staffordshire Enquiry (into hundreds of avoidable deaths at two hospitals caused by substandard care and staff failings), calling for greater openness, transparency and learning across the NHS as part of the Duty of Candour.

In February 2015, Health Secretary Jeremy Hunt then announced an annual review of avoidable hospital deaths, saying it was ‘the biggest scandal in global healthcare’ that 12,000 people a year were needlessly losing their lives in the UK.

“It is about changing behaviour and the way everyone works in the NHS,” he said at the time, as he pledged to finally make a difference.

Yet here we are, almost two years on from that statement, and we are still seeing figures that one in 20 hospital deaths in the UK are avoidable.

Clearly, little has changed, and families are still being kept in the dark.

Mr Hunt’s latest pledge will be for health trusts to collect information on unexpected deaths and publish statistics so ‘lessons can be learned’, asking trusts to make a particular priority of data on patients with learning disabilities.

Quite simply though, this is not good enough. It is effectively an admission that nothing has changed since all of those avoidable deaths between January 2005 and March 2009 as part of the Mid Staffordshire Enquiry.

The CQC report has highlighted this failure to prioritise learning from deaths so that action can be taken to improve care for future patients and their families, and until this matter is addressed, we’ll see no improvement.

Legal action often the only way of forcing NHS to own up to errors

This report has highlighted why we at Hudgell Solicitors are so passionate about the work we do in representing the people and families who are so badly let down by negligent medical care.

Often, without our involvement, serious, challenging questions of hospital care are simply not asked and lessons are never learned.

It is of particular concern that this report has highlighted this issue in relation to the deaths of people with mental health conditions and learning difficulties – people who cannot demand answers and question their care themselves.

From our work, we see day to day that patients often need a relative or loved one to act as their advocate, asking constant questions and demanding better care.

This should not be needed though, and quite simply we should no longer be talking about these problems, but should by now be reflecting on changes made to reduce the number of lives lost on hospital wards across the country.

It is a blight on the whole NHS that it has acted with such disrespect for patients and their safety, and it is particularly damaging that a state institution has allowed such a problem to perpetuate for many years.

Learn the lesson – don’t just say changes will be made, make those changes happen.

No Comments

Leave a Reply

*Required

The Author

author image

Amanda Stevens

Senior Solicitor, Chief Executive

ajs@hudgellsolicitors.co.uk

Request a callback

Request A Callback

I am an existing client.










Or call us FREE on:

01482 778 463


trust pilottrustpilot startrustpilot startrustpilot startrustpilot startrustpilot star

The data you submit will only be used by Hudgell Solicitors and only for the purpose of dealing with your enquiry.
See full privacy policy.

Looking to see if you're eligible?

Get in touch for free legal advice

0808 159 7699

Call today to speak to an expert

OR
Start your claim

What Our Clients Think

trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Case still ongoing

"Case still ongoing, excellent communication between myself and solicitor.. 🤞🏻 for good outcome"

Quantity

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Excellent and fast

"Excellent and fast. I won’t go anywhere else from now on"

Aimee

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Very helpful

"Listened too, great advice and feel rejuvenated by their response. Really helpful feedback and will… "

Mr Procter

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Great Service

"Hudgell Solicitors dealt with my case very quickly and effectively. The contact and communication was… "

Tracy

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Fantastic service

"Fantastic service, on the ball with everything and good outcome"

Hayley coleman

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Very professional

"Very professional, took all the stress off my hands and very pleasant to deal with.… "

Steve

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Hudgsell’s were our insurers with…traffic accident in France - successful claim.

"Hudgsell’s were our insurers with regard to road traffic accidents occurring abroad, (France) we were… "

P. Nevitt

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Always honest with there appraisal and…

"Always honest with there appraisal and willing to listen"

Tim Edge/

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Made the whole holiday illness claim…

"Made the whole holiday illness claim stress free. Updates given regularly- overall a pleasure to… "

Kate

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

I was fortunate to find Hudgell…

"I was fortunate to find Hudgell Solicitors after having an official complaint upheld. After I… "

James Henderson

trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Great service

"Great service. Kept informed at all times. Good results"

ROY NAYLOR

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Very professional and pleasant…

"Very professional and pleasant solicitors .. kept me up to date and was very prompt… "

Julie

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Recommended!

"Friendly, Helpful, and fair. Would recommend Hudgells to anyone I know."

Paul

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Friendly professional service.

"Excellent service all way through."

Sakina begum

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Thrilled

"After not knowing what to do, hudgell have helped me thoroughly through the process and… "

Adam Shutt

Rated 9 out of 10 based on 481 reviews

Powered by Trustpilot

Our offices

London

55 Fleet Street
EC4Y 1JU
DX 437 Chancery Lane
SRA No. 607141

VIEW DETAILS

Hull

No 2 @ The Dock
46 Humber Street
HU1 1TU
DX 11923 Hull
SRA no. 521372

VIEW DETAILS

Leeds

10 Park Place
Leeds
LS1 2RU
DX 744770 Leeds 19
SRA No. 544561

VIEW DETAILS

Manchester

1 St Peter’s Square
Third Floor
Manchester
M2 3AE
SRA No. 655049

VIEW DETAILS

© 2019 Hudgell Solicitors®. All Rights Reserved.

Hudgell Solicitors is a trading name of Neil Hudgell Limited | Director Dr. Neil Hudgell MA LLB (Hons) LLD | Registered in England No. 7078429 | Authorised and Regulated by the Solicitors Regulation Authority | SRA No. 521372 | VAT Registration No. 254 7802 90