Start your claim

February 2nd 2016

Leeds

Hudgell Solicitors supports woman who suffered ill health after pharmacy’s medication error

Sarah Scully

Sarah Scully

Solicitor, Clinical Negligence

Hudgell Solicitors supports woman who suffered ill health after pharmacy’s medication error

Hudgell Solicitors are providing legal support to a woman who suffered months of ill health after mistakenly being given anti-psychotic drugs by her local pharmacy.

Hudgell Solicitors are providing legal support to a woman who suffered months of ill health after mistakenly being given anti-psychotic drugs by her local pharmacy.

The family of Henryka Barszczowska, 60, from Roundhay, Leeds, say she was left suffering horrendous side effects – and feeling like she was ‘going insane’ after taking risperidone, a drug used to treat people with schizophrenia, for five weeks.

They say the tablets were given to her in error by her local pharmacy when she went to collect her regular prescription to manage Restless Legs Syndrome. Mrs Barszczowska took 83 out of the 84 pack of risperidone tablets in September and October 2015.

During that time she felt increasingly unwell, but did not realise her medication was wrong.

Medical Negligence Specialists

Daughter Ewa Zylowska, 28, speaking on behalf of her non-English speaking mum, said she gradually became more tired, often sleeping all day and remaining awake all night, as well as grinding her teeth.

“She felt something was wrong with her and she thought she was going insane. On one night she came to me in tears, really frustrated, saying she was getting worse and feeling so unwell,” she said.

“In October, last year, she asked me to look at her tablets. She said ‘I think it’s my tablets’ as they were a different shape and colour, which she initially thought might be due to being from a different manufacturer.

“When I looked at the packet I realised straight away they were the wrong tablets. I was so shocked and disgusted. I looked on the Internet and found they were anti-psychotic drugs.”

The family went to the pharmacy, MA Manning, in Lidgett Lane, Leeds, immediately, and they advised her mum to stop taking the tablets straight away, and to make an appointment with her GP the next day. The GP referred her for tests, including an ECG, which came back clear.

However, over the next three months, Mrs Zylowska says her mother became even more unwell, experiencing shakes, muscle pains, and anxiety.

She said: “We had the worst Christmas ever, we went to Germany to stay with my sister, and my mum was so unwell, she didn’t even get dressed or brush her hair on Christmas Day, and that’s just not like her normally.”

Frustrated by the lack of further investigation by her GP, she paid for her mother to have an appointment with a private psychiatrist, who she says diagnosed her as suffering from side effects of the risperidone – a drug he had worked with for many years, which works by changing the effects of chemicals in the brain.

He put Mrs Barszczowska on a muscle relaxant to counter the effects of the drug, but Mrs Zylowska says her mum is still suffering from adverse symptoms.

“She initially felt a little better, but her symptoms have worsened again. And I don’t see her recovering any time soon,” she said.

“She says her vision and balance has got worse since. She was wrongly treated for anxiety and depression by her GP so doctors did not diagnose her problems correctly, she should have been seen by a psychiatrist as soon as this mistake came to light.

“This mistake has cost her several months of her life, and if I hadn’t paid for the private appointment, she would still be very unwell. She thought she was going insane, she was in so much pain, it was unbearable,” she said.

“If she’d been on her own with no-one to help, or this happened to anybody else, I can’t even bear to think about what could have happened.”

Mrs Zylowska contacted our medical negligence team at Hudgell Solicitors, who are now supporting her with legal advice and investigating the circumstances of the prescription error, and the subsequent treatment.

Personal injury specialist Sarah Smith, of Hudgell Solicitors, said: “Unfortunately, it would seem that Mrs Barszczowska was left suffering months of anxiety and pain as a result of being dispensed the wrong medication.

“This medication has particularly debilitating side effects and we are working with the family to conduct further investigations into how this error was made, and discover the full extent it had on Mrs Barszczowska.

“Prescription errors can be fatal mistakes, and quite simply, errors such as this should never happen. Serious questions must be asked, and lessons learned to ensure this mistake cannot be repeated.”

Risperidone is used to treat schizophrenia and symptoms of bipolar disorder.

Common side effects are stated to include headache; dizziness, drowsiness, tired feeling, tremors, twitching or uncontrollable muscle movements, agitation, anxiety, restless feeling; and depressed mood.

The pharmacy has admitted making a dispensing error and apologised to the family.

What Our Clients Say

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

"Anthony and his team at Hudgell…"

Anthony and his team at Hudgell solicitors are extremely professional and caring People. From the first phone conversation right through to completion i was always kept updated, if i had any concerns and contacted them, they were always happy to listen and put my mind at rest. I would highly…

Mrs lisa martinJanuary 21, 2020

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

"Excellent service"

Great service . Made me feel at ease . Proffesional and very quick to respond to any questions or concerns I would highly reccomend

LesleyJanuary 21, 2020

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

"Excellent service"

Excellent service

JensonJanuary 21, 2020

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

"Excellent service"

Excellent service, Alex Garven was most helpful in dealing with my claim. Many thanks for his hard work in getting a result for me,. It took quite a while but during that time I received regular progress updates and a quick response if I had any queries .

Jill ElliottJanuary 15, 2020

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

"Lauren Dale"

Lauren Dale was so sensitive when dealing with my mums claim and she totally understood what i really wanted from the outcome. she kept me fully informed of everything, as and when it happened. I cannot thank her enough for her help and understanding on such a sensitive case. 5…

Jane from North YorkshieJanuary 11, 2020

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

"Excellent Service"

Excellent, professional and friendly solicitors. It was a very simple process and they kept in constant contact to update me on any developments. Would definitely recommend.

Philippa January 09, 2020

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

"Could not have been simpler or easier"

Could not have been simpler or easier, they did everything required and more. Nice, pleasant to talk to, they do all the leg work, put everything into context and resolve as quick as possible. Hopefully will not have to use again but if a situation arises then would not hesitate…

DarrenJanuary 08, 2020

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

"Very helpful and always kept in touch…"

Very helpful and always kept in touch via email through the while process. Highly recommended

Joseph Conrad Waudby January 07, 2020

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

"Brilliant customer service"

Brilliant customer service, always will contact you as they say they will. Have been very helpful with my case and explained the process thoroughly, very easy to understand. Would definitely recommend.

Julia MatildaJanuary 07, 2020

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

"Verry happy with the result they got…"

Verry happy with the result they got for my claim very officiant and professional my particular solicitor was the most friendly official type person that I have dealt with before really happy with the freindly kind manner in which they dealt with myself and my claim I would recommend them…

Richard RobertsJanuary 07, 2020

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

"Very impressed with the fast turn…"

Very impressed with the fast turn around of Hudgell. Very responsive and friendly too.

CustomerJanuary 03, 2020

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

"Wonderful service"

Wonderful service, was kept up to date regularly and once they received an offer to settle my case, they advised that they could get a better offer and did just that, will definitely pick up the phone again if I ever require their services in future.

Jordan HowarthJanuary 03, 2020

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

"These solicitors were very helpful and…"

These solicitors were very helpful and I was surprised when they told me that they were pursuing a totally different avenue to the one I thought was available. They were very efficient, constantly in communication with myself and were direct with the opposite party. Needless to say, they won my…

GARY COSGROVEJanuary 03, 2020

trustpilot-star trustpilot-star trustpilot-star trustpilot-star

"Take a leaf out of there book"

I would certainly recommend Was kept up to date via email promptly each time I asked a question Postal and email correspondence was fluent and my claim settled in a timely manner Many thanks to Alex and his hard work

Mandy Michelle WainwrightJanuary 03, 2020

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

"Couldn’t of chose a better solicitors…"

Couldn’t of chose a better solicitors to go through my claim with, Sarah informed me every step of the way (even when they was nothing to update me with) was such a quick process and she couldn’t of been more helpful ! 5*

Courtney FriendJanuary 03, 2020

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

"karl griffin fantastic man"

karl griffin was fantastic extremely helpful and fought every step of the way for me he was always there whenever i needed him i highly recommend hudgell solicitors to anyone who needs there help they made a horrible situation dissappear

Jeni DaleJanuary 03, 2020

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

"Alex is amazing"

Alex is amazing! He took over my claim and everything changed from negative to positive. Case still ongoing but fantastic service so far from Alex. Great communication - answering calls and emails. Spot on in everything. I am very glad he is handling my case now and I am confident…

Seth OppongDecember 27, 2019

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

"Highly recommended"

Excellent service and communication from start to finish. The whole process of handling my personal injury claim was dealt with quickly and courteously.

MikeNovember 26, 2019

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

"Becci was amazing"

Becci was amazing, she was so friendly and helpful and couldn’t have done a better job at helping me with my claim. Very happy.

Katherine JanineNovember 08, 2019