01482 778 463

We're here to help 01482 778 463

CLAIM ONLINE
Hudgell Solicitors™ | Latest News | Holding medical profession to account over negligent care can lead to improved services for all

Holding medical profession to account over negligent care can lead to improved services for all

Nurse helping lady


By Lauren Dale, Clinical Negligence Solicitor at Hudgell Solicitors

In our work as medical negligence specialist solicitors, we strive to achieve two clear goals in each and every case we handle.

Firstly, we seek justice and compensation for those we represent.

Our clients turn to us at difficult times, and hope Hudgell Solicitors can help them find the answers to their questions and concerns – answers they would most likely never get without our legal expertise and support.

They have usually been let down by sub-standard care, and our role ensures members of the public can hold those responsible to account, ensure they admit to the mistakes they have made, and ultimately compensate them for the pain and suffering caused, and reimburse them for their financial loss.

Secondly, and this is something which is often missed by those commenting on the impact of our role, we look to help medical establishments and professionals to identify where avoidable errors have been made, and hopefully instigate the introduction of new procedures and policies to ensure such mistakes are not repeated in the future.

By holding the medical profession fully to account, we firmly believe that we can help improve the standard of care in hospital wards and departments across the country.

This was certainly highlighted in a recent case in which we represented the husband of a cancer sufferer who sadly died after falling from a hospital trolley after being left alone.

Christine Carpenter, 61, had battled ovarian and peritoneal cancer over a 15-year period before she was told treatment had been unsuccessful and it had spread, becoming terminal.

After respite at a Community Hospital, she was admitted to Hull Royal Infirmary’s accident and emergency department, as she needed a drip fitting due to being dehydrated.

Mrs Carpenter then fell from her hospital trolley and suffered a hip fracture, which required surgery. As a result, she then contracted an infection, which led to septicaemia and caused her death.

It was a tragic accident, but an entirely avoidable situation.

Hull and East Yorkshire Hospitals NHS Trust, which runs the hospital, offered a full and unreserved apology following our legal representation on behalf of Mrs Carpenter’s family, admitted causing the fracture, and agreed to pay a five-figure compensation settlement.

Of course, this was welcomed by Mrs Carpenter’s husband, but devastated by his loss, financial compensation and an apology will not bring his wife back, and will never be enough. No compensation can ever be enough following the loss of a loved one.

The positive change to come from the case has been the hospital making alterations and improvements in terms of future care.

Without doubt, this is as a direct result of this case being subject to such scrutiny, and the hospital being held fully to account.

Mike Wright, chief nurse at the Trust, said changes in practice had been made ‘to minimise the likelihood of such an event happening again’.

These changes have included the introduction of a ‘specific falls risk assessment tool’ in the emergency department and ‘changes to the physical care environment for frail and elderly patients.’

A new technique called ‘intentional rounding’ has also been introduced on the accident and emergency ward, to ensure patients’ needs are more closely reviewed at regular intervals.

For Mrs Carpenter’s family, it may well seem too little, too late, and that is of course entirely understandable. For those who have lost loved ones after sub-standard care, it sadly always is.

But for others, and families with relatives and loved ones entering hospital in similar circumstances going forward, it will ensure they are given better care.

Improved care has to be the aim from any case where a hospital faces legal action over negligent care, and it will always be a priority for us.

No Comments

Leave a Reply

*Required

Request a callback

Request a callback from a solicitor

 I am an existing client.









What Our Clients Think

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

I received a high level of service …

"I received a high level of service throughout my claim and I am satisfied with… "

Mrs Taylor

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

I can honestly say that Neil Hudgell …

"I can honestly say that Neil Hudgell solicitors have given exemplary service during my case… "

Mrs D P

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Great service

"Great service"

Miss Daisy Ward

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Nicola Downey was very helpful and …

"Nicola Downey was very helpful and would recommend her personally, I would definitely use Hudgell… "

Mrs Amanda Youngs

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

excellent Services

"good service I will definitely recommend to friend and family."

Cade

trustpilot-star trustpilot-star trustpilot-star trustpilot-star

My case is on going

"Good customer service very hard working people especially Victoria Neil who still working on my… "

Cade

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Effective efficient firm accomplished …

"Effective efficient firm accomplished what they promised we'll within the allotted time frame would use… "

Mrs Vanessa Arnett

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

A very professional efficient service.

"A very professional efficient service."

Mr Anderson

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

I can honestly Say that it has been a …

"I can honestly Say that it has been a privilege to be represented by a… "

Mr Robert Kennedy

trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Claim against Met Police

"Apart from when purchasing property, I have virtually no experience of working with solicitors. I… "

Mr Ray Dickinson

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Excellent service

"Excellent service"

Mr Kevin Daniel Hughes

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Extremely professional

"Extremely professional and considerate staff. Helpful every step,and always contactable."

Mrs Naomi Walsh

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

mrPAWEL MADRY

"VERY GOOD SOLICITORS.THANK YOU/I RECOMMEND"

Mr Pawel Madry

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

An excellent company to deal with

"An excellent company to deal with. Very efficient & professional with a personal touch. Kept… "

Myra Phillips

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Very good communication between myself …

"Very good communication between myself and Hudgell resulting in a very satisfactory outcome"

Mrs Judith Kirkpatrick

trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Very good and friendly people

"Very good and friendly people"

Mr Nisar Ahmad Ahmadi

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Excellent advice throughout

"Excellent advice throughout, kept up to date at all times, Would highly recommended"

Alan Beaumont

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

very helpful from the start

"very helpful from the start. Kept in touch to keep me up to date with… "

Miss Felicity Warrack

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

A solicitor that listens and doesn't judge.

"I hope I never have to go through anything like it again but if I… "

Linda Nicholson

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Thank you for your support especially …Jade

"Thank you for your support especially by Jade again you for understanding my case. Graham… "

Mr Graham Eccles

Rated 9.2 out of 10 based on 341 reviews

Powered by Trustpilot

© 2017 Hudgell Solicitors®. All Rights Reserved.

Hudgell Solicitors is a trading name of Neil Hudgell Limited | Director Dr. Neil Hudgell MA LLB (Hons) LLD | Registered in England No. 7078429 | Authorised and Regulated by the Solicitors Regulation Authority | SRA No. 521372 | VAT Registration No. 254 7802 90