01482 778 463
Client Focussed
No Win No Fee
Specialist Legal Teams
Hudgell Solicitors™ | Latest News | Holding medical profession to account over negligent care can lead to improved services for all

Holding medical profession to account over negligent care can lead to improved services for all

Nurse helping lady


By Lauren Dale, Clinical Negligence Solicitor at Hudgell Solicitors

In our work as medical negligence specialist solicitors, we strive to achieve two clear goals in each and every case we handle.

Firstly, we seek justice and compensation for those we represent.

Our clients turn to us at difficult times, and hope Hudgell Solicitors can help them find the answers to their questions and concerns – answers they would most likely never get without our legal expertise and support.

They have usually been let down by sub-standard care, and our role ensures members of the public can hold those responsible to account, ensure they admit to the mistakes they have made, and ultimately compensate them for the pain and suffering caused, and reimburse them for their financial loss.

Secondly, and this is something which is often missed by those commenting on the impact of our role, we look to help medical establishments and professionals to identify where avoidable errors have been made, and hopefully instigate the introduction of new procedures and policies to ensure such mistakes are not repeated in the future.

By holding the medical profession fully to account, we firmly believe that we can help improve the standard of care in hospital wards and departments across the country.

This was certainly highlighted in a recent case in which we represented the husband of a cancer sufferer who sadly died after falling from a hospital trolley after being left alone.

Christine Carpenter, 61, had battled ovarian and peritoneal cancer over a 15-year period before she was told treatment had been unsuccessful and it had spread, becoming terminal.

After respite at a Community Hospital, she was admitted to Hull Royal Infirmary’s accident and emergency department, as she needed a drip fitting due to being dehydrated.

Mrs Carpenter then fell from her hospital trolley and suffered a hip fracture, which required surgery. As a result, she then contracted an infection, which led to septicaemia and caused her death.

It was a tragic accident, but an entirely avoidable situation.

Hull and East Yorkshire Hospitals NHS Trust, which runs the hospital, offered a full and unreserved apology following our legal representation on behalf of Mrs Carpenter’s family, admitted causing the fracture, and agreed to pay a five-figure compensation settlement.

Of course, this was welcomed by Mrs Carpenter’s husband, but devastated by his loss, financial compensation and an apology will not bring his wife back, and will never be enough. No compensation can ever be enough following the loss of a loved one.

The positive change to come from the case has been the hospital making alterations and improvements in terms of future care.

Without doubt, this is as a direct result of this case being subject to such scrutiny, and the hospital being held fully to account.

Mike Wright, chief nurse at the Trust, said changes in practice had been made ‘to minimise the likelihood of such an event happening again’.

These changes have included the introduction of a ‘specific falls risk assessment tool’ in the emergency department and ‘changes to the physical care environment for frail and elderly patients.’

A new technique called ‘intentional rounding’ has also been introduced on the accident and emergency ward, to ensure patients’ needs are more closely reviewed at regular intervals.

For Mrs Carpenter’s family, it may well seem too little, too late, and that is of course entirely understandable. For those who have lost loved ones after sub-standard care, it sadly always is.

But for others, and families with relatives and loved ones entering hospital in similar circumstances going forward, it will ensure they are given better care.

Improved care has to be the aim from any case where a hospital faces legal action over negligent care, and it will always be a priority for us.

No Comments

Leave a Reply

*Required

Request a callback

Request A Callback

I am an existing client.










Or call us FREE on:

01482 778 463


trust pilottrustpilot startrustpilot startrustpilot startrustpilot startrustpilot star

The data you submit will only be used by Hudgell Solicitors and only for the purpose of dealing with your enquiry.
See full privacy policy.

Looking to see if you're eligible?

Get in touch for free legal advice

0808 159 7699

Call today to speak to an expert

OR
Start your claim

What Our Clients Think

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Caroline was great in handling my case

"Caroline was great in handling my case, very informative and always kept me up to… "

Mr Richard Brook

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Dispute with EasyJet

"Although Hudgell offices were not local to us, there was no need for concern, as… "

Glyn

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Always on the ball

"Always on the ball! Great at what they do, very professional and fast with a… "

CHRISTOPHER CURTIS

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Excellent service

"Excellent service. Very happy with result. Thank you."

Miss Erika Panakova

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Was an easy process and the caseworker…

"Was an easy process and the caseworker was very informative and very knowledgeable on my… "

Rachel Fee

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Lovely business to deal with

"Lovely business to deal with. Would recommend to anyone."

Mrs Kelly Byrnes

trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Great communication

"Great communication! My solicitor was lovely to deal with, open and listened to me."

Sue Ockendon

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Very happy with how they managed my…

"Very happy with how they managed my claim. I would recommend them."

Mr Steve Roberts

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Very helpful and truly understanding in…

"Very helpful and truly understanding in a very sensitive case would highly recommend to anyone"

Miss Sarah Morris

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Friendly

"Friendly, supportive and professional, couldn't ask for more."

Mr Adrian Fisher

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

A first class service with a heart too

"I never had claimed before and was quite apprehensive about dealing with claims solicitors as… "

M Sheikh

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

They made me feel that I wouldn’t be on…

"They made me feel that I wouldn’t be on my own after my experience. They… "

Mrs Melinda Diane Tovey

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

The service was excellent and Lauren…

"The service was excellent and Lauren Cartwright kept me well informed and gave good advice… "

Mr Roger Harrison

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Recommended company

"Excellent service, fully recommended. Efficient communication and reliable."

Mr R Taylor

trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Hudgell took over my road traffic case…

"Hudgell took over my road traffic case from a different solicitors and successfully negotiated a… "

Mr JSW

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Hudgell Solicitors made my personal…

"Hudgell Solicitors made my personal injury claim so easy, they got me the treatment i… "

Mr Nick Todd

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

I have never used solicitors before

"I have never used solicitors before, my dealings with Hudgell have been excellent I have… "

David Varley

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Very helpful

"Very helpful"

Ethan Ferguson

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

First Class service

"Hudgell Solicitors are currently working on my case and I must say so far the… "

Emma Jeeves

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Always kept me up to date on all…

"Always kept me up to date on all correspondence concerning the case and acknowledged any… "

Mrs Anne Marie Wells

Rated 9.4 out of 10 based on 454 reviews

Powered by Trustpilot

Our offices

London

55 Fleet Street
EC4Y 1JU

VIEW DETAILS

Hull

No 2 @ The Dock
46 Humber Street
HU1 1TU

VIEW DETAILS

Leeds

10 Park Place
Leeds
LS1 2RU

VIEW DETAILS

© 2018 Hudgell Solicitors®. All Rights Reserved.

Hudgell Solicitors is a trading name of Neil Hudgell Limited | Director Dr. Neil Hudgell MA LLB (Hons) LLD | Registered in England No. 7078429 | Authorised and Regulated by the Solicitors Regulation Authority | SRA No. 521372 | VAT Registration No. 254 7802 90