01482 778 463
Client Focussed
No Win No Fee
Specialist Legal Teams
Hudgell Solicitors™ | Latest News | Eight in 10 would welcome CCTV in care homes to protect vulnerable and elderly from abuse

Eight in 10 would welcome CCTV in care homes to protect vulnerable and elderly from abuse

care home campaign


EIGHT in 10 people say they would agree to allowing their loved ones to be filmed 24 hours a day when in a care or residential home to protect them from neglect and abuse.

It comes as more than half of people questioned in a national survey said their biggest fear when putting an elderly relative into a home would be that they’d be treated with a lack of genuine care and kindness.

The statistics have today been revealed as part of our ‘Love Our Vulnerable and Elderly’ (LOVE) campaign which calls for CCTV systems to be installed in all care and residential homes across the UK, in a bid to prevent cases of abuse and neglect.

It follows an increasing number of cases in which concerned families have caught care home staff either abusing or neglecting their loved ones by secret filming and recording.

Care home abuse and neglect specialists

Our team of care home abuse and neglect specialists at Hudgell Solicitors are currently representing a number of families who have each turned to secret filming after complaints and concerns raised with home operators and managers made little impact on the quality of care provided.

Through our campaign, we hope to gain support across the country – and in Parliament – for CCTV systems, whilst raising awareness of the abuse and neglect currently happening in many care homes.

Ultimately, we are campaigning for the vulnerable and elderly to be loved, protected, respected and treated with dignity at all times when in care.

We are also supporting campaigning mum Lisa Smith, 34, of Rochdale, who took her 86-year-old dementia suffering father out of care on Christmas Eve last year, labelling the four years he was in care as ‘a living nightmare’.

She established an e-petition calling for mandatory CCTV in care homes, a petition which will ensure a Government response if it reaches 10,000 signatures, and a debate in parliament if backed by 100,000.

More the 1,000 have signed the petition since we started campaigning last week, winning support from relatives of those in care, and many who currently work within the care industry.

The national research, commission as part of our campaign and carried out by an independent research company, revealed an increasing openness to CCTV footage being used in care homes, as relatives believe this would make them safer from abuse and neglect.

It found that:

  • 83% of those surveyed would agree to their relative being filmed 24-hours a day – or would go as far as filming secretly if they felt a loved one was not being cared for.
  • 4 in 10 would not trust a care home or residential home to provide a safe environment for their loved one.
  • 55% said their biggest fear when putting a loved one into a care or residential home would be a lack of genuine care and kindness.

Perhaps significantly, the survey also clearly identified a lack of confidence in the care industry, as;

  • 23% said that they were aware of someone that has suffered from poor quality care in a care or residential home.
  • 55% of people questioned said that media stories relating to abuse and neglect have put them off placing a loved one in a care or residential home.

Renu DalyRenu Daly, a specialist in handling claims of abuse and neglect at Hudgell Solicitors, spoke about the issue on BBC Television, and says the survey results demonstrate the need for major change across the care industry.

She said: “What is abundantly clear from these survey results is that there is now a complete mistrust of the care industry in terms of providing a safe, loving environment for elderly and vulnerable loved ones.

“That is a sad situation, as we know there are many superb care providers across the UK, with staff who work exceptionally hard, often in difficult circumstances, to provide a loving, caring environment where vulnerable, elderly residents can feel happy and at home.

“Unfortunately, there have been too many cases, many of which have been in the national media, in which poor standards of care and abuse have not been prevented. It is simply not acceptable to keep hearing the excuses of ‘isolated incidents’. It should not be happening at all.

“The introduction of CCTV cameras can help improve standards across the board, but also protect those homes performing to a consistently high standard, as they will not be subject to false accusations of poor care.

“There should be nowhere to hide, and for those falling below the required standards, CCTV would bring about an immediate improvement in performance.”

Hudgell Solicitors has outlined benefits for residents, families and care home operators and staff it feels would be gained from CCTV use being made compulsory.

It says benefits for families and residents will include;

  • Increased protection against abuse, both physical and mental, by care home staff or other residents
  • Greater confidence when placing their relatives within the care industry
  • Opportunities to view the care on their relatives beyond limited visiting hours.

Benefits for care and residential home operators will include;

  • Protection for staff against false or malicious allegations of poor or abusive care
  • Clear-cut evidence against unjustified legal and insurance claims
  • Extra observational aids for caring for residents when short staffed.
  • Improved security

Ms Daly added: “Residents’ privacy is often used as a reason against having CCTV, but at present, they have no option at all, as there is no CCTV coverage. This survey has shown overwhelming support.

“We know relatives would feel happier with CCTV cameras in use, and surely the option now for relatives and patients should to ‘opt out’ of filming in private rooms if they wish, with all communal areas subject to round-the-clock filming.”

No Comments

Leave a Reply

*Required

Request a callback

Request A Callback

I am an existing client.










Or call us FREE on:

01482 778 463


trust pilottrustpilot startrustpilot startrustpilot startrustpilot startrustpilot star

The data you submit will only be used by Hudgell Solicitors in accordance with our privacy policy.
See full privacy policy.

Looking to see if you're eligible?

Get in touch for free legal advice

0808 159 7699

Call today to speak to an expert

OR
Start your claim

What Our Clients Think

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Good experience

"Good experience"

Margaret Elizabeth

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Excellent

"Friendly, helpful and professional."

M J J

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

I would recommend this firm of…solicitor to anyone

"I would recommend this firm of solicitor to anyone I have had a 5 star… "

Jimmy Mc

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Very helpful and thorough

"Very helpful and thorough. The team kept me updated throughout. Thank you"

Esme

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Couldn’t fault Hudgell Solicitors.

"Couldn’t fault Hudgell Solicitors. They were professional, pleasant informative and helpful and got a result… "

Vic.

trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Case still ongoing

"Case still ongoing, excellent communication between myself and solicitor.. 🤞🏻 for good outcome"

Quantity

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Excellent and fast

"Excellent and fast. I won’t go anywhere else from now on"

Aimee

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Very helpful

"Listened too, great advice and feel rejuvenated by their response. Really helpful feedback and will… "

Mr Procter

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Great Service

"Hudgell Solicitors dealt with my case very quickly and effectively. The contact and communication was… "

Tracy

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Fantastic service

"Fantastic service, on the ball with everything and good outcome"

Hayley coleman

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Very professional

"Very professional, took all the stress off my hands and very pleasant to deal with.… "

Steve

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Hudgsell’s were our insurers with…traffic accident in France - successful claim.

"Hudgsell’s were our insurers with regard to road traffic accidents occurring abroad, (France) we were… "

P. Nevitt

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Always honest with there appraisal and…

"Always honest with there appraisal and willing to listen"

Tim Edge/

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Made the whole holiday illness claim…

"Made the whole holiday illness claim stress free. Updates given regularly- overall a pleasure to… "

Kate

Rated 8.3 out of 10 based on 490 reviews

Powered by Trustpilot

Our offices

London

55 Fleet Street
EC4Y 1JU
DX 437 Chancery Lane
SRA No. 607141

VIEW DETAILS

Hull

No 2 @ The Dock
46 Humber Street
HU1 1TU
DX 11923 Hull
SRA no. 521372

VIEW DETAILS

Leeds

10 Park Place
Leeds
LS1 2RU
DX 744770 Leeds 19
SRA No. 544561

VIEW DETAILS

Manchester

1 St Peter’s Square
Third Floor
Manchester
M2 3AE
SRA No. 655049

VIEW DETAILS

© 2019 Hudgell Solicitors®. All Rights Reserved.

Hudgell Solicitors is a trading name of Neil Hudgell Limited | Director Dr. Neil Hudgell MA LLB (Hons) LLD | Registered in England No. 7078429 | Authorised and Regulated by the Solicitors Regulation Authority | SRA No. 521372 | VAT Registration No. 254 7802 90