Claim Now

April 17th 2012

Care Home Abuse

Care of our elderly

Care of our elderly

When people go into hospital they know that the NHS is stretched but it seems to be all too common that even the most basic levels of care are not being provided.

When people go into hospital they know that the NHS is stretched but it seems to be all too common that even the most basic levels of care are not being provided.

Elderly people are often very frail and may be suffering from underlying conditions such as dementia which mean that they are not able to fully express the concerns or problems they have. It would be expected that this would be taken into account and that higher levels of supervision would be given to these vulnerable members of society. Unfortunately the opposite seems to be true.

There are countless stories of elderly people not even receiving food or fluids. In a frail person this can quickly lead to dehydration and a deterioration in their condition. We have all seem the horrific stories of people not being provided with basic hygiene needs and extreme cases of physical abuse.

There is no doubt that these people need protecting. Often family members feel that there is little they can do or that complaining may make the situation worse. That is not the case. There are many ways in which relatives can help to protect their loved ones.

The first step is to make a complaint to the care home or the hospital involved. All such establishments have a legal obligation to have an effective system in place to deal with complaints. In a care home setting this may lead to the involvement of Social Services or the Local Government Ombudsman who can order an apology to be given. This is also likely to lead to a review of the care being provided.

If this does not lead to a satisfactory outcome relatives can always seek legal advice on their relatives behalf. What is essential is to approach a solicitor with expertise in this area. There are detailed regulations in place as to the levels of care which should be provided by care homes and specialist solicitors will be aware of the legal process, both in terms of bringing a claim and giving appropriate advice as to the next step to take in the process.

If you have any concerns about a member of your family and the way in which they are being treated please feel free to call our specialist department on 0808 252 7043 who can give you sympathetic and expert advice as to how you can help your loved one.

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Becci was amazing, she was so friendly and helpful and couldn’t have done a better job at helping me with my claim. Very happy.

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"Efficient"

Quick, efficient service provided by Jayne Woodock. Would definitely contact Hudgell Solicitors again in the future if the need arises

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I have never had to go down the route of claiming for anything like this so when I was advised to do so I did some research and Hugell Solicitors caught my eye. And I’m so glad I picked them, everything was explained well and helped with any questions I…

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No problems from start to finish for my claim.Kept updated regularly and a good outcome even though the defendants were being evasive. Thanks.

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I would recommend this firm of solicitor to anyone I have had a 5 star treatment from Jayne woodcock I cant praise her enough she kept me informed every step of my claim and I cannot thank her enough excellent Jimmy Mcdermott

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Couldn’t fault Hudgell Solicitors. They were professional, pleasant informative and helpful and got a result which was better than I had ever expected. When Becci left the practice and Alex took over my claim it was a seamless change over, indicating a personel strength in depth. Thank you.

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