Group Actions

Post Office denies causing us to go bankrupt – and that’s costing us thousands in compensation

Tony Downey
1 min read time
19 Feb 2024

Like hundreds of others, Tony Downey’s dream of running a rural Post Office turned into a nightmare.

Continuing shortfalls in his branch accounts – caused by the faulty Horizon accounting system – led to him losing his livelihood, declaring himself bankrupt and suffering from crippling anxiety and depression.

Such was the impact on life, he and his wife Caroline moved abroad, feeling they could no longer live in a community which believed him to be a thief.

Seventeen years on, they have been living off his incapacity benefit in rented accommodation in Spain, as he has never been able to face working again. So when a letter landed on his doormat from the Post Office last summer offering compensation, he felt he was finally beginning to secure some form of redress.

That was until he read on.

The Post Office only offered to pay him £10,000 for his personal suffering, with the rest going to the Official Receiver to pay off bankruptcy debts.

Tony told his story to BBC Breakfast News


On this page

Post Office denies causing us to go bankrupt – and that’s costing us thousands in compensation

Start my claim
Start my claim