01482 778 463

We're here to help 01482 778 463

CLAIM ONLINE
Hudgell Solicitors™ | Latest News | Police must be willing to fully investigate their own failings when mistakes are made

Police must be willing to fully investigate their own failings when mistakes are made

Civil Liberties Andy Petherbridge


By Andrew Petherbridge, Associate of Chartered Institute of Legal Executives, Neil Hudgell Solicitors – an expert in handling claims against the police for unlawful arrest, unlawful detention, assault and human rights breaches.

WHAT would you do if you found yourself being wrongly accused of a crime and were unhappy at your treatment at the hands of the law?

There’s no doubt you would fight your corner and do all you could to prove your innocence, including making strong representations to the police about the poor handling of their investigations.

Whilst police forces deal with the majority of complaints against police officers and police staff, the Independent Police Claims Commission (IPCC) is called upon to consider appeals from people who are dissatisfied with the way a police force has dealt with their complaint.

Recent figures showed a steep rise in the number and percentage of successful appeals against the actual investigation of complaints by the police themselves – with 31 per cent of those appeals upheld by the IPCC compared to around 22 per cent the year previous.

It means nearly a third of police investigations appealed to the IPCC by members of the public were deficient, a figure which is concerning to see.

Protecting your reputation and challenging any wrongful police action against you would never be a waste of time, however, making a complaint about a police investigation can be a lengthy and frustrating process.

The law dictates that everybody has the right to make an official complaint over any police investigation. Police forces are expected to take them seriously, and they must listen and act in a fair and balanced way to seek to put things right.

The failure of police forces to handle complaints appropriately can only damage public confidence in the role they play. It places a huge question mark over their integrity in terms of their willingness to put themselves under the microscope when complaints are made, and suggests a growing trend of forces unwilling to accept when they have got things wrong.

In my role at Neil Hudgell Solicitors, it is usually during the complaints process that my involvement is greatest for my clients.

I handle many claims against the police in cases ranging from unlawful arrest to human rights breaches, and see all too often how the complaints system frustrates and angers innocent people, and how they need legal representation to start getting the answers they deserve.

From the start, forces appear reluctant to fully consider and investigate the errors they are alleged to have made, and appeals drag on for months as a result before any acceptance of error is made, or perhaps even more rarely, an apology is issued and compensation paid,

We all accept and understand that police officers will sometimes make errors in the bid to bring criminals to justice. They often have little time to act under high pressure, and have to take decisive action.

However, when mistakes are made, there needs to be a culture of transparency and honesty.

This is important firstly for those wrongly accused and poorly treated, but also to ensure forces learn lessons and make improvements going forward.

No Comments

Leave a Reply

*Required

The Author

author image

Andrew Petherbridge

Team Supervisor and Chartered Legal Executive, Civil Liberties

ap@hudgellsolicitors.co.uk

Request a callback

Request a callback from a solicitor

 I am an existing client.









What Our Clients Think

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

I would recommend this firm to anyone …

"I would recommend this firm to anyone needing a PI solicitor. Excellent professional company that… "

Mr Davies

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Excellent service throughout

"Excellent service throughout, very friendly, efficient with constant updates on the claim. Good knowledge and… "

Mrs Amanda Edwards

trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Becci Snow

"I cant believe Becci Snow is a solicitor. She is pleasant to speak to ,… "

Doug Hague

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Our claim.

"Excellent firm of solicitors.Would use again and recommend to family and friends."

Ian Hutchman

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

In overal Im very happy with the level …

"In overal Im very happy with the level of service I have recieved. Not happy… "

Raf

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Excellent service from Hudgell …

"Excellent service from Hudgell Solicitors, my contact was always approachable, available and clear in communicating… "

Miss SW

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

omg the help was great that i received …

"omg the help was great that i received had a claim against the hospital my… "

Mrs May Fairbairn

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

I received a high level of service …

"I received a high level of service throughout my claim and I am satisfied with… "

Mrs Taylor

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

I can honestly say that Neil Hudgell …

"I can honestly say that Neil Hudgell solicitors have given exemplary service during my case… "

Mrs D P

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Great service

"Great service"

Miss Daisy Ward

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Nicola Downey was very helpful and …

"Nicola Downey was very helpful and would recommend her personally, I would definitely use Hudgell… "

Mrs Amanda Youngs

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

excellent Services

"good service I will definitely recommend to friend and family."

Cade

trustpilot-star trustpilot-star trustpilot-star trustpilot-star

My case is on going

"Good customer service very hard working people especially Victoria Neil who still working on my… "

Cade

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Effective efficient firm accomplished …

"Effective efficient firm accomplished what they promised we'll within the allotted time frame would use… "

Mrs Vanessa Arnett

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

A very professional efficient service.

"A very professional efficient service."

Mr Anderson

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

I can honestly Say that it has been a …

"I can honestly Say that it has been a privilege to be represented by a… "

Mr Robert Kennedy

trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Claim against Met Police

"Apart from when purchasing property, I have virtually no experience of working with solicitors. I… "

Mr Ray Dickinson

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Excellent service

"Excellent service"

Mr Kevin Daniel Hughes

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Extremely professional

"Extremely professional and considerate staff. Helpful every step,and always contactable."

Mrs Naomi Walsh

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

mrPAWEL MADRY

"VERY GOOD SOLICITORS.THANK YOU/I RECOMMEND"

Mr Pawel Madry

Rated 9.3 out of 10 based on 348 reviews

Powered by Trustpilot

© 2017 Hudgell Solicitors®. All Rights Reserved.

Hudgell Solicitors is a trading name of Neil Hudgell Limited | Director Dr. Neil Hudgell MA LLB (Hons) LLD | Registered in England No. 7078429 | Authorised and Regulated by the Solicitors Regulation Authority | SRA No. 521372 | VAT Registration No. 254 7802 90