01482 778 463

We're here to help 01482 778 463

CLAIM ONLINE
Hudgell Solicitors™ | Latest News | Beating the ‘postcode lottery’ and finding a good performing care home for your loved one

Beating the ‘postcode lottery’ and finding a good performing care home for your loved one

care home


A recent report has suggested that older people are the victims of a ‘postcode’’ lottery when it comes to the quality of care homes in their region – with a stark variation in the quality of care being provided across England.

But whilst it is certainly true that some areas boast a much greater percentage of homes judged to be performing well by the Care Quality Commission (CQC) on inspection than others, to say it is a ‘lottery’ when choosing a home for a loved one is somewhat untrue.

Detailed analysis of all CQC inspections have revealed the North West contains seven of the eight worst performing English local authorities on care home quality, with 33.6% of care homes performing poorly.

In Yorkshire and The Humber, 32.2% of care homes were given poor ratings, and in the South East it was 28.2%.

The best performing regions were found to be London with 20.3% of care homes being rated highly by the CQC, the East of England with 20.8% and the South West with 21%.

Stockport, Salford, Tameside, Manchester, Kensington and Chelsea have over more than half of their care homes rated as Inadequate or requiring improvement, while in the Isles of Scilly, Islington, Rutland, Richmond upon Thames and Thurrock, less than five per cent of their homes have such concerns placed against their names.

However, to summarise the impact of these assessments, by highlighting it as a ‘postcode lottery’, almost misses the very point of these CQC inspections and the benefits they bring.

Easily accessible via a map of inspection reports, people can now research care home performance thoroughly, with details provided on the management, safety and effectiveness of care homes, and whether they are caring, safe and responsive to their residents’ needs.

Any issues over performance – from training and staff numbers to medication and how staff treat residents – are highlighted in full, with any requirements for improvements placed on homes also made clear.

This information – which many relatives facing the prospect of choosing a care home are unaware of – is aimed at helping families avoid the worst performing and find a home they feel confident in given the conclusions of inspectors – funds and locality permitting.

Under its current inspection ratings, the CQC is currently listing 169 outstanding care facilities, 10,594 good care facilities, 2,877 requiring improvement, and 441 which have the lowest rating of inadequate – many of which will be facing possible action to close their services if they fail to improve.

Such information is crucial for people considering care for their loved ones, as these reports delve way beyond the websites of the care homes themselves, many of which boast of providing great care, and specialisms, despite CQC reports having identified them as failing.

The message is clear – almost every area in England has care providers who are doing a great job in looking after the elderly and vulnerable, and almost every area has those letting people down – some more so than others.

Families must therefore do their research and select a home which they feel most confident in having considered independent assessments of their performance, management and care.

 To view the report ‘Care home performance across England’ https://www.independentage.org/sites/default/files/2017-04/Regional_care_home_performance_briefing.pdf

No Comments

Leave a Reply

*Required

The Author

author image

Lauren Dale

Solicitor, Clinical Negligence

ld@hudgellsolicitors.co.uk

Request a callback

Request a callback from a solicitor

 I am an existing client.









What Our Clients Think

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

A very professional efficient service.

"A very professional efficient service."

Mr Anderson

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

I can honestly Say that it has been a …

"I can honestly Say that it has been a privilege to be represented by a… "

Mr Robert Kennedy

trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Claim against Met Police

"Apart from when purchasing property, I have virtually no experience of working with solicitors. I… "

Mr Ray Dickinson

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Excellent service

"Excellent service"

Mr Kevin Daniel Hughes

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Extremely professional

"Extremely professional and considerate staff. Helpful every step,and always contactable."

Mrs Naomi Walsh

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

mrPAWEL MADRY

"VERY GOOD SOLICITORS.THANK YOU/I RECOMMEND"

Mr Pawel Madry

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

An excellent company to deal with

"An excellent company to deal with. Very efficient & professional with a personal touch. Kept… "

Myra Phillips

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Very good communication between myself …

"Very good communication between myself and Hudgell resulting in a very satisfactory outcome"

Mrs Judith Kirkpatrick

trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Very good and friendly people

"Very good and friendly people"

Mr Nisar Ahmad Ahmadi

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Excellent advice throughout

"Excellent advice throughout, kept up to date at all times, Would highly recommended"

Alan Beaumont

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

very helpful from the start

"very helpful from the start. Kept in touch to keep me up to date with… "

Miss Felicity Warrack

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

A solicitor that listens and doesn't judge.

"I hope I never have to go through anything like it again but if I… "

Linda Nicholson

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Thank you for your support especially …Jade

"Thank you for your support especially by Jade again you for understanding my case. Graham… "

Mr Graham Eccles

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Renu could not have been …

"Renu could not have been better,excellent service"

Mrs Jane Jones

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Professional first class company

"Professional first class company"

Mr Davies

trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Before instructing Hudgells we couldn't …

"Before instructing Hudgells we couldn't even extract an apology from the defendant so to come… "

Joanne

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Great service

"fr endless staff made the process easy, great communication throughout. Would recommend."

Jimmy

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Amy Wilkinson has been very profession …and

"Amy Wilkinson has been very professional and patient with my enquiries also very helpful, so… "

Sharan Hatch

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Happy Chappy.

"I was kept up to date with any changes, treated with respect and honesty and… "

James

Rated 9.2 out of 10 based on 334 reviews

Powered by Trustpilot

© 2017 Hudgell Solicitors®. All Rights Reserved.

Hudgell Solicitors is a trading name of Neil Hudgell Limited | Director Dr. Neil Hudgell MA LLB (Hons) LLD | Registered in England No. 7078429 | Authorised and Regulated by the Solicitors Regulation Authority | SRA No. 521372 | VAT Registration No. 254 7802 90