Start your claim

November 17th 2017

Accidents & Illness Abroad

Hudgell Solicitors’ holiday illness specialists advising guests taken ill by Mexico sickness bug

Hudgell Solicitors’ holiday illness specialists advising guests taken ill by Mexico sickness bug

Hudgell Solicitors’ are providing support to a number of UK holiday makers who were hit by a sickness bug in Mexico – leading to many saying they suffered from stomach cramps, sickness and diarrhoea.

Hudgell Solicitors’ are providing support to a number of UK holiday makers who were hit by a sickness bug in Mexico – leading to many saying they suffered from stomach cramps, sickness and diarrhoea.

Guests of the Grand Bahia Principe, which has a number of accommodation areas at the resort of Tulum, have taken to the review site TripAdvisor complaining of being confined to their rooms due to sickness, with some believing to have been struck down by food poisoning.

One reviewer detailed how his elderly father became so ill he was unable to stand and was hospitalised whilst on holiday, something they believe to have been caused by food-poisoning as both became ill having eaten at the same restaurant at the resort.

Another holidaymaker has claimed he was taken to hospital after getting off the plane when returning home, saying he was ill for over two weeks.

That guest has alleged food to have been served ‘luke warm’, water having an ‘unusually chemical taste’ and being served ‘pink chicken’ at one meal time.

Of course, it is accepted and understood that sickness can’t be prevented at all times, and people are more susceptible when on holiday abroad in a different climate, and eating different foods that they are not accustomed to.

However, our team at Hudgell Solicitors have taken a number of enquiries recently from holidaymakers who were hit by similar sickness symptoms from mid-September to early October, and as a result, we have agreed to look into their cases.

Holiday resorts must ensure highest standards of hygiene to prevent sickness spreading

Some holidaymakers have sent us pictures of raw meat which was allegedly served, and of poor hygiene standards.

Having handled many cases of avoidable and serious sickness bug outbreaks as a holiday illness claims specialist, I feel these allegations are the kind which certainly need further investigation.

The Grand Bahia Principle Hotel is a popular hotel, as it is set in a beautiful location, and offers many swimming pools and restaurants, bars and buffets. Overall, it has a very good rating on the TripAdvisor review site also.

However, in such large resorts, where large numbers of guests are interacting, it is imperative that hygiene and cleaning are of the highest of standards at all time, firstly to prevent bacteria and infection, and importantly to ensure any outbreaks are quickly identified and controlled. There can be no lapse in standard, at any time.

Should food poisoning be found to have caused illness at any hotel or resort, through either inadequate storage of food and ingredients leading to contamination, or through not being prepared and cooked properly, it is only right that people are held to account and that holidaymakers are compensated for their suffering.

Often, not only are long-awaited and costly holidays completely ruined, but people remain unwell when they return home, having to take time off work as they recover.

If you feel that you have suffered from food poisoning, or a sickness bug which has been allowed to spread by poor hygiene standards, our specialist team can provide free advice as to whether you may have grounds for a claim.

What Our Clients Say

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

"Highly recommended"

Excellent service and communication from start to finish. The whole process of handling my personal injury claim was dealt with quickly and courteously.

MikeNovember 26, 2019

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

"Becci was amazing"

Becci was amazing, she was so friendly and helpful and couldn’t have done a better job at helping me with my claim. Very happy.

Katherine JanineNovember 08, 2019

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

"Quick honest service"

Quick honest service, smooth process with excellent staff

MR COOPEROctober 30, 2019

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

"HUDGELL SOLICITORS are great lawyers…"

HUDGELL SOLICITORS are great lawyers whit amazing customers service. I got pretty good deal only because of them I'm quite happy I chose Hudgell solicitor.

DominikOctober 30, 2019

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

"Good all round service"

Good all round service

John AndrewOctober 19, 2019

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

"Efficient"

Quick, efficient service provided by Jayne Woodock. Would definitely contact Hudgell Solicitors again in the future if the need arises

KerryOctober 10, 2019

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

"Thank you"

I have never had to go down the route of claiming for anything like this so when I was advised to do so I did some research and Hugell Solicitors caught my eye. And I’m so glad I picked them, everything was explained well and helped with any questions I…

ZoeOctober 04, 2019

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

"No problems from start to finish for my…"

No problems from start to finish for my claim.Kept updated regularly and a good outcome even though the defendants were being evasive. Thanks.

r3monkeyOctober 03, 2019

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

"Excellent"

Very professional,efficient service,informative and friendly service. I would highly recommend Hudgell solicitors.

HelenOctober 01, 2019

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

"Good experience"

Good experience

Margaret ElizabethAugust 31, 2019

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

"Excellent"

Friendly, helpful and professional.

M J JAugust 09, 2019

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

"I would recommend this firm of…solicitor to anyone"

I would recommend this firm of solicitor to anyone I have had a 5 star treatment from Jayne woodcock I cant praise her enough she kept me informed every step of my claim and I cannot thank her enough excellent Jimmy Mcdermott

Jimmy McJuly 28, 2019

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

"Very helpful and thorough"

Very helpful and thorough. The team kept me updated throughout. Thank you

EsmeJuly 25, 2019