Claim Now

August 28th 2018

Accidents & Illness Abroad

Full investigation needed into tragic deaths at Steigenberger Aqua Magic Hotel in Hurghada, Egypt

Paul McClorry

Paul McClorry

Head of Travel Litigation

Full investigation needed into tragic deaths at Steigenberger Aqua Magic Hotel in Hurghada, Egypt

The tragic deaths of John and Susan Cooper during a holiday at the Steigenberger Aqua Magic Hotel in Hurghada has, quite rightly, raised serious concerns about the health and safety standards at this popular resort in Egypt.

The tragic deaths of John and Susan Cooper during a holiday at the Steigenberger Aqua Magic Hotel in Hurghada has, quite rightly, raised serious concerns about the health and safety standards at this popular resort in Egypt.

Although the exact details about what happened to the Coopers is yet to be confirmed, the health and safety of all other holidaymakers should always be the number one priority in the aftermath of serious incidents like this.

Whilst it’s pleasing to see that Thomas Cook has taken measures to relocate its remaining guests, the tour operator and the hotel owners now have a responsibility to undertake a comprehensive investigation to seek out and learn about any potential factors which may have caused this tragedy.

Prior to this week’s events, I was already representing and investigating a number of cases of serious illness at the Steigenberger Aqua Magic hotel.

Some of these cases date back to April of this year, which draws into question this hotel’s hygiene standards for a significant period of time, during which hundreds of people will have stayed here on holiday.

Cleanliness standards, safety and hygiene procedures must be very carefully considered for the entirety of this period

Given the devastating events at this hotel in the past few days, and the extreme measures which have been taken to remove and relocate around 300 other holidaymakers, it is clear that there needs to be a thorough, detailed and open investigation into what has happened to provide answers for the Cooper family and many others affected over the last few months.

 

 

 

 

What Our Clients Say

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

"Becci was amazing"

Becci was amazing, she was so friendly and helpful and couldn’t have done a better job at helping me with my claim. Very happy.

Katherine JanineNovember 08, 2019

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

"Quick honest service"

Quick honest service, smooth process with excellent staff

MR COOPEROctober 30, 2019

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

"HUDGELL SOLICITORS are great lawyers…"

HUDGELL SOLICITORS are great lawyers whit amazing customers service. I got pretty good deal only because of them I'm quite happy I chose Hudgell solicitor.

DominikOctober 30, 2019

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

"Good all round service"

Good all round service

John AndrewOctober 19, 2019

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

"Efficient"

Quick, efficient service provided by Jayne Woodock. Would definitely contact Hudgell Solicitors again in the future if the need arises

KerryOctober 10, 2019

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

"Thank you"

I have never had to go down the route of claiming for anything like this so when I was advised to do so I did some research and Hugell Solicitors caught my eye. And I’m so glad I picked them, everything was explained well and helped with any questions I…

ZoeOctober 04, 2019

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

"No problems from start to finish for my…"

No problems from start to finish for my claim.Kept updated regularly and a good outcome even though the defendants were being evasive. Thanks.

r3monkeyOctober 03, 2019

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

"Excellent"

Very professional,efficient service,informative and friendly service. I would highly recommend Hudgell solicitors.

HelenOctober 01, 2019

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

"Good experience"

Good experience

Margaret ElizabethAugust 31, 2019

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

"Excellent"

Friendly, helpful and professional.

M J JAugust 09, 2019

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

"I would recommend this firm of…solicitor to anyone"

I would recommend this firm of solicitor to anyone I have had a 5 star treatment from Jayne woodcock I cant praise her enough she kept me informed every step of my claim and I cannot thank her enough excellent Jimmy Mcdermott

Jimmy McJuly 28, 2019

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

"Very helpful and thorough"

Very helpful and thorough. The team kept me updated throughout. Thank you

EsmeJuly 25, 2019

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

"Couldn’t fault Hudgell Solicitors."

Couldn’t fault Hudgell Solicitors. They were professional, pleasant informative and helpful and got a result which was better than I had ever expected. When Becci left the practice and Alex took over my claim it was a seamless change over, indicating a personel strength in depth. Thank you.

Vic.July 24, 2019