01482 778 463
Client Focussed
No Win No Fee
Specialist Legal Teams
Hudgell Solicitors™ | Latest News | Investigations into Salmonella poisoning of wedding party at ‘paradise’ Cuba hotel

Investigations into Salmonella poisoning of wedding party at ‘paradise’ Cuba hotel



Hudgell Solicitors’ holiday illness claims specialists have been contacted by a number of families who claim to have been taken ill whilst staying at the Hotel Playa Pesquero in Cuba this summer – including members of a large wedding party.

Holidaymakers, who travelled on package holidays through Thomas Cook, have complained of falling severely ill with diarrhoea, sickness and stomach cramps at the five-star venue.

It has seen many take to review site TripAdvisor to detail their disappointment, saying they spent the majority of their holidays battling illness. Widespread sickness has been alleged at various times during the summer, as have cases of food poisoning.

The hotel has responded to all claims on the review site, pointing to ‘traveller’s diarrhoea’ as a cause and alleging some clients fail to follow hygiene measures in place.

The matter has led to coverage in the national media, with Thomas Cook issuing statements to newspapers confirming it has been made aware of illness reports from customers staying at the hotel, a situation it says it has ‘monitored closely’.

Hudgell Solicitors instructed by holidaymakers taken ill at hotel

Our team at Hudgell Solicitors have been contacted by a number of people who say they suffered from similar illnesses, including 10 members of a wedding party who stayed at the hotel this April.

Of this party, four members, including the bride, groom and best man, have since been told by doctors that their illness was caused by Salmonella poisoning, which is obviously a matter of great concern and something we wish to investigate further.

The bride was one of the worst in terms of illness as she had to have an ambulance waiting at the airport on her return home, having been taken very ill on the airplane.

She was carried from the plane by paramedics, taken to hospital and immediately placed on a drip – not the ideal ending to any holiday, never mind your own wedding, and no doubt a frightening experience for all who travelled with her.

We feel that serious questions must be asked, especially given a number of people have confirmed cases of Salmonella poisoning, and the hygiene concerns a number of people have highlighted to us from their time at the hotel.

Salmonella infection is usually caused by eating raw or undercooked meat, poultry, eggs or egg products, and it is an infection commonly carried by birds.

It is clear that the bride in particular was seriously ill, and as Salmonella infections can be so dehydrating, life-threatening complications can develop. This was obviously a very serious illness and a dangerous situation on their journey home.

We are aware of many other holidaymakers describing similar experiences of illness on platforms such as TripAdvisor, and given we have been contacted by people throughout this year, we are looking to establish whether there has been a longer term problem.

This was obviously a very distressing time for our clients, particularly the bride and groom given it was their wedding.

However, it was also a highly anticipated and expensive holiday for all guests.

When holidays are ruined by their illness, and hotels are found to have failed to meet basic standards of hygiene safety, it is only right that people are fully compensated for their suffering and loss.

No Comments

Leave a Reply

*Required

The Author

author image

Paul McClorry

Head of Travel Litigation

pmc@hudgellsolicitors.co.uk

Request a callback

Request A Callback

I am an existing client.










Or call us FREE on:

01482 778 463


trust pilottrustpilot startrustpilot startrustpilot startrustpilot startrustpilot star

The data you submit will only be used by Hudgell Solicitors and only for the purpose of dealing with your enquiry.
See full privacy policy.

Looking to see if you're eligible?

Get in touch for free legal advice

0808 159 7699

Call today to speak to an expert

OR
Start your claim

What Our Clients Think

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Great customer service

"Great customer service Tasmin was very helpful Updated me on a regular basis Thanks for… "

Mr D Scannell

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Caroline was great in handling my case

"Caroline was great in handling my case, very informative and always kept me up to… "

Mr Richard Brook

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Dispute with EasyJet

"Although Hudgell offices were not local to us, there was no need for concern, as… "

Glyn

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Always on the ball

"Always on the ball! Great at what they do, very professional and fast with a… "

CHRISTOPHER CURTIS

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Excellent service

"Excellent service. Very happy with result. Thank you."

Miss Erika Panakova

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Was an easy process and the caseworker…

"Was an easy process and the caseworker was very informative and very knowledgeable on my… "

Rachel Fee

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Lovely business to deal with

"Lovely business to deal with. Would recommend to anyone."

Mrs Kelly Byrnes

trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Great communication

"Great communication! My solicitor was lovely to deal with, open and listened to me."

Sue Ockendon

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Very happy with how they managed my…

"Very happy with how they managed my claim. I would recommend them."

Mr Steve Roberts

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Very helpful and truly understanding in…

"Very helpful and truly understanding in a very sensitive case would highly recommend to anyone"

Miss Sarah Morris

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Friendly

"Friendly, supportive and professional, couldn't ask for more."

Mr Adrian Fisher

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

A first class service with a heart too

"I never had claimed before and was quite apprehensive about dealing with claims solicitors as… "

M Sheikh

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

They made me feel that I wouldn’t be on…

"They made me feel that I wouldn’t be on my own after my experience. They… "

Mrs Melinda Diane Tovey

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

The service was excellent and Lauren…

"The service was excellent and Lauren Cartwright kept me well informed and gave good advice… "

Mr Roger Harrison

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Recommended company

"Excellent service, fully recommended. Efficient communication and reliable."

Mr R Taylor

trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Hudgell took over my road traffic case…

"Hudgell took over my road traffic case from a different solicitors and successfully negotiated a… "

Mr JSW

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Hudgell Solicitors made my personal…

"Hudgell Solicitors made my personal injury claim so easy, they got me the treatment i… "

Mr Nick Todd

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

I have never used solicitors before

"I have never used solicitors before, my dealings with Hudgell have been excellent I have… "

David Varley

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Very helpful

"Very helpful"

Ethan Ferguson

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

First Class service

"Hudgell Solicitors are currently working on my case and I must say so far the… "

Emma Jeeves

Rated 9.4 out of 10 based on 455 reviews

Powered by Trustpilot

Our offices

London

55 Fleet Street
EC4Y 1JU

VIEW DETAILS

Hull

No 2 @ The Dock
46 Humber Street
HU1 1TU

VIEW DETAILS

Leeds

10 Park Place
Leeds
LS1 2RU

VIEW DETAILS

Manchester

1 St Peter’s Square
Manchester
M2 3AE

 

VIEW DETAILS

© 2018 Hudgell Solicitors®. All Rights Reserved.

Hudgell Solicitors is a trading name of Neil Hudgell Limited | Director Dr. Neil Hudgell MA LLB (Hons) LLD | Registered in England No. 7078429 | Authorised and Regulated by the Solicitors Regulation Authority | SRA No. 521372 | VAT Registration No. 254 7802 90