01482 778 463
Client Focussed
No Win No Fee
Specialist Legal Teams
Hudgell Solicitors™ | Latest News | Investigations into Salmonella poisoning of wedding party at ‘paradise’ Cuba hotel

Investigations into Salmonella poisoning of wedding party at ‘paradise’ Cuba hotel



Hudgell Solicitors’ holiday illness claims specialists have been contacted by a number of families who claim to have been taken ill whilst staying at the Hotel Playa Pesquero in Cuba this summer – including members of a large wedding party.

Holidaymakers, who travelled on package holidays through Thomas Cook, have complained of falling severely ill with diarrhoea, sickness and stomach cramps at the five-star venue.

It has seen many take to review site TripAdvisor to detail their disappointment, saying they spent the majority of their holidays battling illness. Widespread sickness has been alleged at various times during the summer, as have cases of food poisoning.

The hotel has responded to all claims on the review site, pointing to ‘traveller’s diarrhoea’ as a cause and alleging some clients fail to follow hygiene measures in place.

The matter has led to coverage in the national media, with Thomas Cook issuing statements to newspapers confirming it has been made aware of illness reports from customers staying at the hotel, a situation it says it has ‘monitored closely’.

Hudgell Solicitors instructed by holidaymakers taken ill at hotel

Our team at Hudgell Solicitors have been contacted by a number of people who say they suffered from similar illnesses, including 10 members of a wedding party who stayed at the hotel this April.

Of this party, four members, including the bride, groom and best man, have since been told by doctors that their illness was caused by Salmonella poisoning, which is obviously a matter of great concern and something we wish to investigate further.

The bride was one of the worst in terms of illness as she had to have an ambulance waiting at the airport on her return home, having been taken very ill on the airplane.

She was carried from the plane by paramedics, taken to hospital and immediately placed on a drip – not the ideal ending to any holiday, never mind your own wedding, and no doubt a frightening experience for all who travelled with her.

We feel that serious questions must be asked, especially given a number of people have confirmed cases of Salmonella poisoning, and the hygiene concerns a number of people have highlighted to us from their time at the hotel.

Salmonella infection is usually caused by eating raw or undercooked meat, poultry, eggs or egg products, and it is an infection commonly carried by birds.

It is clear that the bride in particular was seriously ill, and as Salmonella infections can be so dehydrating, life-threatening complications can develop. This was obviously a very serious illness and a dangerous situation on their journey home.

We are aware of many other holidaymakers describing similar experiences of illness on platforms such as TripAdvisor, and given we have been contacted by people throughout this year, we are looking to establish whether there has been a longer term problem.

This was obviously a very distressing time for our clients, particularly the bride and groom given it was their wedding.

However, it was also a highly anticipated and expensive holiday for all guests.

When holidays are ruined by their illness, and hotels are found to have failed to meet basic standards of hygiene safety, it is only right that people are fully compensated for their suffering and loss.

No Comments

Leave a Reply

*Required

The Author

author image

Paul McClorry

Head of Travel Litigation

pmc@hudgellsolicitors.co.uk

Request a callback

Request A Callback

I am an existing client.










Or call us FREE on:

01482 778 463


trust pilottrustpilot startrustpilot startrustpilot startrustpilot startrustpilot star

The data you submit will only be used by Hudgell Solicitors in accordance with our privacy policy.
See full privacy policy.

Looking to see if you're eligible?

Get in touch for free legal advice

0808 159 7699

Call today to speak to an expert

OR
Start your claim

What Our Clients Think

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Excellent

"Friendly, helpful and professional."

M J J

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

I would recommend this firm of…solicitor to anyone

"I would recommend this firm of solicitor to anyone I have had a 5 star… "

Jimmy Mc

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Very helpful and thorough

"Very helpful and thorough. The team kept me updated throughout. Thank you"

Esme

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Couldn’t fault Hudgell Solicitors.

"Couldn’t fault Hudgell Solicitors. They were professional, pleasant informative and helpful and got a result… "

Vic.

trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Case still ongoing

"Case still ongoing, excellent communication between myself and solicitor.. 🤞🏻 for good outcome"

Quantity

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Excellent and fast

"Excellent and fast. I won’t go anywhere else from now on"

Aimee

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Very helpful

"Listened too, great advice and feel rejuvenated by their response. Really helpful feedback and will… "

Mr Procter

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Great Service

"Hudgell Solicitors dealt with my case very quickly and effectively. The contact and communication was… "

Tracy

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Fantastic service

"Fantastic service, on the ball with everything and good outcome"

Hayley coleman

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Very professional

"Very professional, took all the stress off my hands and very pleasant to deal with.… "

Steve

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Hudgsell’s were our insurers with…traffic accident in France - successful claim.

"Hudgsell’s were our insurers with regard to road traffic accidents occurring abroad, (France) we were… "

P. Nevitt

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Always honest with there appraisal and…

"Always honest with there appraisal and willing to listen"

Tim Edge/

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Made the whole holiday illness claim…

"Made the whole holiday illness claim stress free. Updates given regularly- overall a pleasure to… "

Kate

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

I was fortunate to find Hudgell…

"I was fortunate to find Hudgell Solicitors after having an official complaint upheld. After I… "

James Henderson

trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Great service

"Great service. Kept informed at all times. Good results"

ROY NAYLOR

Rated 8.7 out of 10 based on 487 reviews

Powered by Trustpilot

Our offices

London

55 Fleet Street
EC4Y 1JU
DX 437 Chancery Lane
SRA No. 607141

VIEW DETAILS

Hull

No 2 @ The Dock
46 Humber Street
HU1 1TU
DX 11923 Hull
SRA no. 521372

VIEW DETAILS

Leeds

10 Park Place
Leeds
LS1 2RU
DX 744770 Leeds 19
SRA No. 544561

VIEW DETAILS

Manchester

1 St Peter’s Square
Third Floor
Manchester
M2 3AE
SRA No. 655049

VIEW DETAILS

© 2019 Hudgell Solicitors®. All Rights Reserved.

Hudgell Solicitors is a trading name of Neil Hudgell Limited | Director Dr. Neil Hudgell MA LLB (Hons) LLD | Registered in England No. 7078429 | Authorised and Regulated by the Solicitors Regulation Authority | SRA No. 521372 | VAT Registration No. 254 7802 90