01482 778 463
Client Focussed
No Win No Fee
Specialist Legal Teams
Hudgell Solicitors™ | Case Stories | Vicky's smiling again after £50,000 claim pays for replacement of 10 teeth lost due to dentist's negligence

Vicky’s smiling again after £50,000 claim pays for replacement of 10 teeth lost due to dentist’s negligence

vicky pealing dental negligence compensation


A woman who was shocked to be told she needed 10 teeth removing due to widespread gum disease has thanked Hudgell Solicitors for securing damages of £50,000 from her dentist – and the treatment which has put a smile back on her face.

The successful dental negligence compensation claim has ensured the patient, of Derbyshire, has been able to undergo extensive remedial treatment at a different surgery.

Vicky was horrified to learn the poor state of her dental health and questioned why her long-term dentist was recommending such drastic treatment, despite having regularly attended for check-ups every six months.

Deciding to see a new dentist for a second opinion, she was advised that she must have been subjected to neglectful care for many years, and that the bill for work required to put her teeth and oral health right was likely to run into the cost of thousands of pounds.

It was at that stage that Vicky, in her forties at the time, turned to Hudgell Solicitors for help, launching a claim of negligence against her dentist.

Examinations of Vicky’s oral health at the time showed that she needed six teeth removing immediately, whilst a further four were assessed as unlikely to last more than 10 years. The rest of her teeth were judged to be in need of life-long extra care, such was the extent of her gum disease.

I’d had some troubles over the years with abscesses and infections, and I did have some pain and sensitivity when brushing my teeth, but there was no indication of the scale of the problems I had, and never was I given any specialist treatment.

I questioned why I was in this position when I had been a regular for check-ups, and it was when I went to a new dentist that they said I must have suffered from years of neglectful treatment to be in the position I was. I was told it was going to cost thousands of pounds to put right and that I’d lose many teeth as a result.

It was shocking and very upsetting, and initially I didn’t know what to do. I’d been seeing the same dentist for years and actually followed him from one surgery to another. My children went to him as well as I trusted him. Initially I even felt guilty about taking legal action against him. You trust a dentist and get to know them. I had always liked him.

Solicitor Nicola Evans handled the case at Hudgell Solicitors, with a claim made against the dentist involved, estimating the cost of remedial care to be in the region of £50,000.

That figure was secured in compensation as insurers agreed to pay compensation, facing a claim that eight titanium implants, extra periodontal therapy for the rest of her life given the damage to her gums, and partial upper and lower dentures were required.

The claim was also calculated to cover periodontal surgery required on six teeth, and repair work to her sinus bone.

Still, it has been a long and difficult process since the settlement was secured in September 2013, as Vicky has undergone extensive treatment to repair the damage done.

It has included periods in which she has had numerous gaps in her mouth where teeth had been removed, and screws visible when treatment was on-going to prepare her gums and strengthen them ready for implants.

A mixture of fixed implants, and a bridge of three teeth, has now finally given Vicky a smile she is proud of again, although she continues to undergo extensive treatment against gum disease and will required further tooth replacement in the future.

It has been really tough and was very difficult for me when I was left without teeth and with screws visible in my mouth.

It really does knock your confidence, especially as I am in a customer facing job. You are conscious of it and it’s not something anyone expects to have to deal with in their forties.

Thankfully, the support from Nicola Evans at Hudgell Solicitors and my new dentist has been wonderful. They have helped me all the way and done everything to put things right for me. Nicola was understanding, honest and supportive and I would never be where I am today without her help and support.

She made the legal process, which seemed daunting and I was hesitant about at first, really clear, and made me understand that it was there to compensate me for what had happened.

It was a long road as initially I needed to be at my new dentist every week for deep cleaning and treatment, my mouth had to be frozen and a lot of work was required to strengthen my gums. I wouldn’t have had the money to pay for it without the claim.

I am really pleased with how my teeth look and feel now and it definitely wouldn’t have been possible without the legal help to get the settlement. It’s been a long and sometimes painful journey but it’s a good outcome, so I’d really like to thank Nicola in particular.

I was hesitant over taking legal action at first, but I know I wouldn’t have been able to pay for these repairs had I not taken this route, and I’d still have many problems and may still be missing many teeth. I do still have a few wobbly teeth which will need replacing in time, but I still have some of the compensation money to do that.

I am really happy with where I am now. I have a nice smile again and I feel confident and happy about myself.

Mrs Evans said: “This was a shocking case of dental neglect, particularly given that Vicky had been a regular at the surgery and with this particular dentist for many years. She trusted him completely but he let her down.

“There was a clear failure to carry out much needed procedures such as scale and polishes and specialist periodontal care. The extent of her gum disease should have been identified and treated way earlier, preventing the loss of teeth and the need for such extensive remedial and future treatment.

“It was lovely to hear from Vicky again, more than three years after the successful settlement of her case, to find out how happy she had been with the treatment and support her compensation brought her, and the positive difference it has made on her life.

“It is great to see her happy and smiling again and we wish her well for her future treatment too.”

  • Vicky requested that her surname not be used in this article due to the nature of her work.

The Author

author image

Nicola Evans

Team Supervisor and Solicitor, Clinical Negligence

ne@hudgellsolicitors.co.uk

Request a callback

Request A Callback

I am an existing client.










Or call us FREE on:

01482 778 463


trust pilottrustpilot startrustpilot startrustpilot startrustpilot startrustpilot star

The data you submit will only be used by Hudgell Solicitors in accordance with our privacy policy.
See full privacy policy.

Looking to see if you're eligible?

Get in touch for free legal advice

0808 159 7699

Call today to speak to an expert

OR
Start your claim

What Our Clients Think

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Excellent

"Friendly, helpful and professional."

M J J

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

I would recommend this firm of…solicitor to anyone

"I would recommend this firm of solicitor to anyone I have had a 5 star… "

Jimmy Mc

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Very helpful and thorough

"Very helpful and thorough. The team kept me updated throughout. Thank you"

Esme

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Couldn’t fault Hudgell Solicitors.

"Couldn’t fault Hudgell Solicitors. They were professional, pleasant informative and helpful and got a result… "

Vic.

trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Case still ongoing

"Case still ongoing, excellent communication between myself and solicitor.. 🤞🏻 for good outcome"

Quantity

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Excellent and fast

"Excellent and fast. I won’t go anywhere else from now on"

Aimee

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Very helpful

"Listened too, great advice and feel rejuvenated by their response. Really helpful feedback and will… "

Mr Procter

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Great Service

"Hudgell Solicitors dealt with my case very quickly and effectively. The contact and communication was… "

Tracy

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Fantastic service

"Fantastic service, on the ball with everything and good outcome"

Hayley coleman

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Very professional

"Very professional, took all the stress off my hands and very pleasant to deal with.… "

Steve

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Hudgsell’s were our insurers with…traffic accident in France - successful claim.

"Hudgsell’s were our insurers with regard to road traffic accidents occurring abroad, (France) we were… "

P. Nevitt

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Always honest with there appraisal and…

"Always honest with there appraisal and willing to listen"

Tim Edge/

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Made the whole holiday illness claim…

"Made the whole holiday illness claim stress free. Updates given regularly- overall a pleasure to… "

Kate

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

I was fortunate to find Hudgell…

"I was fortunate to find Hudgell Solicitors after having an official complaint upheld. After I… "

James Henderson

trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Great service

"Great service. Kept informed at all times. Good results"

ROY NAYLOR

Rated 8.7 out of 10 based on 487 reviews

Powered by Trustpilot

Our offices

London

55 Fleet Street
EC4Y 1JU
DX 437 Chancery Lane
SRA No. 607141

VIEW DETAILS

Hull

No 2 @ The Dock
46 Humber Street
HU1 1TU
DX 11923 Hull
SRA no. 521372

VIEW DETAILS

Leeds

10 Park Place
Leeds
LS1 2RU
DX 744770 Leeds 19
SRA No. 544561

VIEW DETAILS

Manchester

1 St Peter’s Square
Third Floor
Manchester
M2 3AE
SRA No. 655049

VIEW DETAILS

© 2019 Hudgell Solicitors®. All Rights Reserved.

Hudgell Solicitors is a trading name of Neil Hudgell Limited | Director Dr. Neil Hudgell MA LLB (Hons) LLD | Registered in England No. 7078429 | Authorised and Regulated by the Solicitors Regulation Authority | SRA No. 521372 | VAT Registration No. 254 7802 90