You expect professional
carers to be able to
handle residents in
these situations.

– Lisa

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When placing a family member into a care home or nursing home, you should feel confident and reassured that your loved ones are looked after with kindness, respect and given the best possible care.

In most cases that is exactly what happens. However, if something does go wrong, our dedicated team of experts are on hand to help.

If you have a loved one living in a care home, it’s important to be able to spot any early signs of care home abuse or nursing home mistreatment.

What are the signs of care home negligence?

  • Pressure ulcers
    With advances in technology and simple measures such as regular repositioning, 95% of pressure ulcers are avoidable. If your loved one is suffering from a pressure ulcer, it is very likely to be the result of negligent care.
  • Malnourishment and dehydration
    This can happen if carers do not help their patients to eat and drink, or if food and drink is placed out of their reach.
  • Failure to administer medication
    If patients are unable to administer their own medication, it is the responsibility of their carer to ensure prescriptions are taken. If you are concerned, it is important to ask questions.
  • Bruises
    Abrasions or bruises on your loved ones could occur accidentally, however it could be the result of poor moving and handling or falls.
  • Signs of fearfulness
    When visiting loved ones, it’s important to ask questions and assess their sense of wellbeing. Sometimes care home abuse can be emotional rather than physical and take the form of carers shouting and threatening patients. This may result in changes in your relative’s behaviour which is a sign to look out for.

For more information, watch our care home negligence video:

How can you protect your loved ones?

If you spot any nursing home injuries or signs of poor care, it is important to report these immediately to the nursing home management before you seek the help of a negligence solicitor.

For more information, you can read our blog on abuse in nursing homes.

How to make a claim

We handle all cases with sympathy and sensitivity, putting the best interests of the individual in care at the forefront of our work at all times.

If you or someone you know has suffered in any way, through no fault of their own, please get in touch and we’ll take the worry and hassle out of making a claim. All claims have a time limit, so get in touch today and we’ll guide you every step of the way.

Simply call us on
01482 778 463 for free advice

START YOUR CLAIM ONLINE

No win no fee

  • personal insurance cover so there’s no financial risk to you in pursuing a claim
  • whatever the outcome of your case, you won’t have to pay a penny (provided that you fully assist us with your claim) other than an agreed percentage of your damages