Care Home Abuse Claims

When placing a family member into a care home or nursing home, you should feel confident and reassured that your loved ones are looked after with kindness, respect and given the best possible care.

In most cases that is exactly what happens. However, if something does go wrong, our dedicated team of experts are on hand to help.


Call for Free legal advice today on:

call back0805 236 984Or one of out experts can call you back
24-724 hours, 7 days a weekREQUEST A CALLBACK

Our experts

Lauren Dale

Solicitor, Clinical Negligence

Hayley Collinson

Team Supervisor and Solicitor, Clinical Negligence

Trust Pilot
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The Hudgell Promise

When we take on any case, we want you to feel reassured and confident in every aspect of your claim. That’s why we offer a service that puts your needs over and above anything else.
We promise to:

  1. Schedule our first meeting within 24 hours
  2. Return your phone call or email the very same day if received before 3pm
  3. Reply to any letter you send us within 2 days
  4. Write to you every 4 weeks with any updates or information on your case

*Our promise is different for criminal injury claims


Making A Care Home Negligence Claim

We handle all cases with sympathy and sensitivity, putting the best interests of the individual in care at the forefront of our work at all times.

If you or someone you know has suffered in any way, through no fault of their own, please get in touch and we’ll take the worry and hassle out of making a claim. All claims have a time limit, so get in touch today and we’ll guide you every step of the way.

If you have a loved one living in a care home, it’s important to be able to spot any early signs of care home abuse or nursing home mistreatment.

What Our Clients Say

We are glad to see that the care home has admitted that the standard of care did fall below what is expected, and that we were able to secure a settlement on behalf to compensate for the pain and distress caused.

Lisa Smith

Latest Cases

Family hope highlighting neglect and abuse of elderly mum has ‘left a legacy’ of improved care and awareness

The family of an elderly woman who made national headlines when neglectful and abusive treatment of her in a residential home was exposed today said they hoped her ‘legacy’ would ensure others are now afforded better care. Dementia sufferer Freda
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“In our work we see far too many cases of neglect and abusive care of elderly people. It is an escalating problem and one which should now be a priority to tackle.”

“We continue to support families by raising awareness and representing those families who are so badly let down in getting justice for their loved ones.”

Lauren Dale


National Campaign Awareness

Freda case on this morning

“Through the LOVE campaign, it’s our mission to provide relatives of vulnerable people with advice and guidance on all aspects of residential care — be it tips on choosing the best care home or help with spotting the signs of neglect and abuse.”

Lauren Dale



LOVE - CCTV in care home Logo