Experts in

Care Home Abuse & Neglect Claims


No win, no fee care home compensation

No win, no fee

You can be represented by a highly-experienced care home neglect lawyer at no upfront cost to you. Under our No Win No Fee agreement you only pay a pre-agreed percentage of the compensation awarded if your case is successful.

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Specialists in care home neglect claims

Specialists in care home neglect claims

Inadequate levels of care and treatment in care and nursing homes must not be accepted and left unchallenged.

Our dedicated team of care home solicitors has experience in investigating care provided and securing admissions of wrongdoing, apologies and compensation.

We act on behalf of victims or their family and loved ones, with our mission to make sure lessons are learned.

If you believe your loved one has suffered due to serious failings, neglect or abuse, please get in touch and discuss the circumstances with one of our care home claims solicitors.

Read the story: Family hope highlighting neglect and abuse of elderly mum has ‘left a legacy’ of improved care and awareness.


Helping families challenge neglect

Helping families challenge neglect

When a family member or loved one goes into a care home or nursing home, you should feel confident and reassured that they’re being looked after with respect, kindness and that care standards are being met.

Sadly, care home negligence claims often arise because adequate levels of care and treatment have not been upheld.

If you believe a relative or loved one has been a victim of abuse or negligence, we will work on your behalf to investigate and gather evidence to build a medical negligence claim against the home, seeking compensation for the pain and suffering caused.

Read their story: National care home operator admits being at fault for death of 72-year-old dementia sufferer.


A sympathetic and sensitive approach

A sympathetic and sensitive approach

Our medical negligence solicitors always handle care home abuse and neglect cases with sympathy and sensitivity, putting the best interests of the individual in care at the forefront of our work at all times.

We’re passionate about protecting vulnerable people and can provide access to immediate support and legal advice across England and Wales.

At the initial consultation, we will discuss what happened confidentially and determine whether your case is likely to proceed. We will also try to establish who you could claim damages from and provide you with free advice about your case.

We often act for the families of people who have passed away in care. Whilst we know financial compensation will never help you to overcome your trauma or loss, it can hold the abusers to account and help you to achieve some closure.


Client stories

Client stories

Ensuring you get the medical negligence compensation you deserve

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How to make a care home abuse claim

How to make a claim

Make a claim in six easy steps

Step 1

Free Initial Advice

Call us, request a callback or complete our online claim form and we will assess whether we think you have a claim.

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Step 2


We will help you to decide how best to fund your claim. Usually, we will be able to offer you a No win, No fee agreement.

Step 3

Obtain Medical Records & Medical Reports

We will request copies of your medical records and instruct appropriate medical experts to prepare reports confirming whether your care was negligent and how this caused you injury.

Step 4

Letter Of Claim

We will send a letter to your healthcare provider with details of your claim, setting out why we think your case was negligent and how this caused you injury.

Step 5

Prepare Claim Valuation

We will put together a schedule of loss setting out the losses you have incurred and the extent of the injuries you have sustained.

Step 6

Negotiate Settlement

We will send all the evidence to your opponent inviting their settlement proposals. If we cannot agree a reasonable settlement, we will prepare court proceedings.

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Start your claim today

Feel free to give us a call or begin your claim online

Alternatively, call us now on 01482787771

Our client reviews

Our client reviews

We’re always committed to getting the optimum outcome for you.

Hudgells have handled my claim brilliantly. From start to finish their solicitors have been professional and efficient. Great communication. Would highly recommend.
5 Stars
Fantastic service. Rang based on an enquiry for advice relating to an on-going legal situation and received excellent clear advice and would definitely recommend this firm.
5 Stars
Since Elizabeth Maliakal took over my case for medical negligence. I am pleased to say her service was outstanding. Her communication was excellent. She was always up to date and made sure to keep in touch with me regularly. Elizabeth made sure I understood what was happening and always answered my questions in depth. Coming from a foreign background, I struggle to articulate my thoughts and feelings because of the language barrier, but Elizabeth worked her way around this. I am grateful for all her hard work. Thank you to Elizabeth Maliakal and Hudgell Solicitors.
5 Stars
Darrel Fuentebaja
Thank you to Hudgell Solicitors particularly Sarah Moore who was assigned to my case. I was kept well informed throughout the whole process via email and phone, and always received a prompt reply to any questions that I had. It took a long time for my case to come to close for various reasons but never during this time did I feel rushed or pressured into making a decision. Sarah was very empathetic and supported me throughout with her excellent level of knowledge and professionalism. Thank you again.
5 Stars
Chris Trousdale was the one of the youngest miscarriages of justice victims as a result of the Post Office Horizon scandal.
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What are the signs of care home negligence?

If you have a loved one living in a care home, it’s important to be able to spot any early signs of care home abuse or nursing home mistreatment.

Obvious signs of care home abuse can include:

  • Pressure ulcers – With advances in technology and simple measures such as regular repositioning, 95% of pressure ulcers are considered to be avoidable. If your loved one is suffering from a pressure ulcer, it is very likely to be the result of negligent care.
  • Malnourishment and dehydration – This can happen if carers do not help their patients to eat and drink, or if food and drink is placed out of their reach. Failure to administer medication If patients are unable to administer their own medication, it is the responsibility of their carer to ensure prescriptions are taken. If you are concerned, it is important to ask questions.
  • Bruises – Abrasions or bruises on your loved ones could occur accidentally, however it could be the result of poor moving and handling or falls.
  • Signs of fearfulness – When visiting loved ones, it’s important to ask questions and assess their sense of wellbeing. Sometimes care home abuse can be emotional rather than physical and take the form of carers shouting and threatening patients. This may result in changes in your relative’s behaviour which is a sign to look out for.

How can you protect your loved ones?

If you spot any nursing home injuries or signs of poor care, it is important to report these immediately to the nursing home management before you seek the help of a negligence solicitor.

What types of care & nursing home neglect claims are there?

We can help you make a care home negligence claim if serious failings have infringed upon a resident’s human rights. Situations where this type of legal action could be brought include:

  • Failure to prevent pressure sores caused by not moving a resident regularly.
  • Development of pressure sores.
  • Failure to provide wheelchairs or walking frames.
  • Lack of supervision causing an accident or fall.
  • Poor understanding and treatment of dementia patients.
  • Careless handling of residents between beds & chairs.
  • Failure to change soiled clothes or bed sheets.
  • Failure to clean or wash residents.
  • Lack of cleanliness.
  • Not providing enough food or water.
  • Dehydration.
  • Use of unnecessary or excessive force to restrain residents.
  • Failure to deal adequately with complaints.
  • Refusing to give access to medical information.
  • Medication errors.
  • Physical or sexual abuse.
  • Serious injury or death.

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Alternatively, call us now on 01482787771

Meet our care home neglect lawyers

Our lawyers

Local lawyers at the heart of your community



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elderly lady on wheelchair holding hands with supporting volunteer standing behind her concept care home abuse claims

Care of our elderly

When people go into hospital they know that the NHS is stretched but it seems to be all too common that even the most basic levels of care are not being provided. Elderly people are often very frail and may be suffering from underlying conditions such as dementia which mean that they are not able […]

2 min read time

Get in touch

Feel free to give us a call or begin your claim online

Alternatively, call us now on 01482787771

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Care Home Abuse & Neglect

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