Our Promise

Hudgell Solicitors is one of the most progressive, modern and customer orientated legal practices within the personal injury, medical negligence and civil liberties sectors where client care and customer service with friendly and helpful advice is central to everything we do.

We improve the quality of life of those who have suffered injury or loss, through securing compensation and providing access to specialist care and support following five key principles throughout everything we we do;

Client Care:

With a service second to none, we put our clients at the heart of everything we do; showing compassion, giving them clear, uncomplicated advice and treating them with respect.

Pursuing excellence:

We focus on developing our people and continuously improve our standards; we’re open to change, responsive to feedback and professional in everything we do.

Integrity and Respect:

We act with integrity and frankness in all our dealings both internally and externally; placing the highest value on teamwork and mutual support.

Trust:

We take ownership and accountability very seriously and do what we say we will do.

Commercial success:

We are all building a sustainable, well-managed and profitable business, which will benefit our people, our clients and our local communities.

Our promise to you

When we take on any case, we want you to feel reassured and confident in every aspect of your claim. That’s why we offer a service that puts your needs over and above anything else.

We promise to:

  1. Schedule our first meeting within 24 hours
  2. Return your phone call or email the very same day if received before 3pm
  3. Reply to any letter you send us within 2 days
  4. Write to you every 4 weeks with any updates or information on your case

*Excludes CICA Claims

Simply call us on
01482 778 463 for free advice

START YOUR CLAIM ONLINE