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Post Office Capture System Claims

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No win, no fee Post Office Capture compensation claims

No win, no fee

Benefit from the representation of our experienced Post Office Horizon lawyers at no upfront cost to you. Cases are covered pro bono, by no win no fee arrangements or through Legal Aid to take clients from challenging their convictions to pursuing compensation settlements.

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Review finds Post Office Capture system likely to have caused shortfalls

Review finds Post Office Capture system likely to have caused shortfalls

An independent review into the Post Office Capture software used across the network in the 1990s – prior to the Horizon computer system – found there is a ‘reasonable likelihood’ it caused shortfalls in branch accounts.

Post Office Capture software was developed in-house by the Post Office’s information technology team. It was used in branches from 1992 onwards, with various versions and upgrades of the system introduced until the introduction of Horizon in 1999.

If you were a Post Office sub-postmaster who was either made to repay alleged shortfalls, suspended, sacked or convicted of crimes relating to branch accounts when using the Post Office Capture software, contact our expert team today for support in seeking exoneration and compensation.

We can also advise relatives who believe loved ones who have since died were affected.

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Solicitors supporting Post Office Capture victims

Solicitors supporting Post Office Capture victims

Hudgell Solicitors supported those affected by the issues with Capture in raising the issue with Post Office officials and Government Ministers, and were instrumental in financial and risk advisory company Kroll being commissioned to carry out an independent investigation.

We were the only legal firm invited to attend a briefing with Post Office Minister Gareth Thomas and the Department for Business and Trade when the findings were revealed in September 2024, alongside a number of clients (including Lee Bowerman and Steve Lewis pictured), with some speaking of the impact on their lives.

Investigators said there was an “acknowledgement both in internal and external communications during the 1990s that Post Office Capture system had bugs and errors that varied in severity” and that there was a ‘reasonable likelihood’ the software caused shortfalls.

We are instructed by clients who were made to repay money, people who were suspended and sacked from their positions, and people who were convicted of crimes.  We are also instructed by a number of people on behalf of relatives who have since died.

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Capture legal support towards exoneration and compensation

Capture legal support towards exoneration and compensation

Solicitor Neil Hudgell, who leads the firm’s work on cases relating to the Post Office scandal, has called for ‘fast action’ in offering redress and redemption for those affected by the Post Office Capture software. He said:

As we have seen with Horizon, new legislation can be fast-tracked and introduced to overturn unsafe convictions and clear peoples’ names.

Compensation schemes can also be created which allow people, should they choose, to seek speedy settlements, or to further investigate their own individual cases.

There needs to be fast action on these failings, faster than we have seen before.

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What happens next and why choose Hudgell Solicitors?

What happens next and why choose Hudgell Solicitors?

The Government has said it will examine the report and “consider what action should be taken” before making an announcement in December – however, it is crucial for people to seek legal support now so that our team can start gathering evidence on your behalf.

Our legal team has been at the forefront of the fight for justice for former post office sub-postmasters for the past five years and we have unrivalled experience across all Post Office cases and schemes.

We helped close to 100 people clear their names in the courts prior to new legislation being introduced to exonerate all affected by the Horizon scandal, have represented subpostmasters at the Public Inquiry and continue to represent hundreds more today.

We have regular dialogue with the Post Office and the Government, and for all current compensation schemes the Post Office covers all reasonable legal costs incurred for our work.

In such cases we don’t take anything from the damages secured.

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Post Office news

neil hudgell of hudgell solicitors represents post office victims in compensation claims

Northern Ireland Court of Appeal quashes former sub-postmasters’ forgery conviction not covered by legislation which cleared hundreds of others

A former sub-postmaster from Northern Ireland who was prosecuted as part of the Horizon scandal is to have his convictions quashed after appearing at the Court of Appeal of Northern Ireland. Lee Williamson was represented in the Court of Appeal by Michael Madden, of Belfast-based Madden & Finucane Solicitors, and Tim Moloney KC, of Doughty […]

2 min read time
neil hudgell of hudgell solicitors represents post office victims in compensation claims

Around 900 Post Office victim eligible for payments of at least £600,000 under new scheme

Lawyers specialising in representing people wrongfully convicted as part of the Post Office Horizon scandal have welcomed the launch of a new scheme today under which hundreds of newly exonerated people will be able to claim compensation. Hudgell Solicitors have been central to the fight for justice for former Post Office workers for the past five years, […]

1 min read time
solicitor neil hudgell who represents victims of the post office scandal at the court of appeal

Paula Vennells must ‘take ownership and accountability for what went on’ when giving evidence to Post Office Inquiry

Solicitor Neil Hudgell says Sub-postmasters want former Post Office chief executive Paula Vennells to keep to her promise to ensure they ‘get the answers they deserve’ when she gives evidence at the Public Inquiry this week. Hudgell Solicitors represents 75 former Sub-postmasters who have had their wrongful convictions overturned at the ongoing Post Office Horizon […]

3 min read time
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New legislation to quash Post Office Horizon convictions welcomed as exoneration ‘cannot come soon enough’ for victims

Solicitor Neil Hudgell has welcomed news of a new law being introduced by the Government to automatically quash convictions relating to the Horizon Scandal. However, he says there are still ‘too many hurdles in place to full, fair and speedy compensation’ and says ‘renewed effort and focus is needed’ to ensure that challenge is met. […]

4 min read time
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Solicitor Neil Hudgell tells parliamentary committee of ‘painful’ compensation process – and fears many subpostmasters have accepted offers ‘nowhere near’ true value

Solicitor Neil Hudgell today told a parliamentary committee that ‘creative thinking’ is needed from the Government to prevent the process of fairly compensating former subpostmasters taking up to another two years. Appearing before the Business and Trade Select Committee to discuss the Horizon scandal, Mr Hudgell outlined the continuing frustrations in seeking redress for hundreds […]

3 min read time

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From the start of my case until the end, iftikhaar and his team was nothing but friendly and helpful. He went out of his way to help me, the communication was excellent, and the results were exceptional. Would strongly recommend iftikhaar to anyone. Truly professional and an achiever of excellent outcomes. Thanks again :)
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It is a company disconnected from reality. I don't know what law firms you pretend to be but you are out of touch with reality as many times as I have called you as many times as you have given me no reasons that you are chickens to take action against Kent Police I will consider you devil's advocate you represent the criminals and you don't fight against crimes!
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Chris Trousdale was the one of the youngest miscarriages of justice victims as a result of the Post Office Horizon scandal.
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