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Post Office Capture system likely to have caused shortfalls
The Government is asking all postmasters who may have used the Capture IT system and experienced shortfalls during their time at the Post Office to come forward and make themselves known.
A review into the software used across the network in the 1990s – prior to the Horizon computer system – found there is a ‘reasonable likelihood’ it caused shortfalls in branch accounts. Capture was used in branches from 1992 onwards, with various versions and upgrades, until 1999.
The Criminal Cases Review Commission (CCRC) is reviewing cases urgently and former subpostmasters and their families are being asked to get in touch so that compensation can be awarded and victims can rebuild their lives.
If you were a Post Office sub-postmaster who was either made to repay alleged shortfalls, suspended, sacked or convicted of crimes relating to branch accounts when using the Post Office Capture software, contact our expert team today for support in seeking exoneration and compensation. We can also advise relatives who believe loved ones who have since died were affected.
Solicitors supporting Post Office Capture victims
Hudgell Solicitors supports those affected by the issues with Capture in raising the issue with Post Office officials and Government Ministers, and we were instrumental in financial and risk advisory company Kroll being commissioned to carry out an independent investigation.
We were the only legal firm invited to attend a briefing with Post Office Minister Gareth Thomas and the Department for Business and Trade when the findings were revealed in September 2024, alongside a number of clients (including Lee Bowerman and Steve Lewis pictured), with some speaking of the impact on their lives.
Investigators said there was an “acknowledgement both in internal and external communications during the 1990s that Post Office Capture system had bugs and errors that varied in severity” and that there was a ‘reasonable likelihood’ the software caused shortfalls.
Our legal team is presently advising more than 80 people who have turned to us for help having experienced unexplained losses in their branch accounts during the 90s, when the Capture system was used. It includes people who were made to repay money, people who were suspended and sacked from their positions, and people who were convicted of crimes.
We are also instructed by a number of people on behalf of relatives who have since died.
Capture legal support towards exoneration and compensation
Solicitor Neil Hudgell, who leads the firm’s work on cases relating to the Post Office scandal, has called for ‘fast action’ in offering redress and redemption for those affected by the Post Office Capture software. He said:
For those with criminal convictions, we are working with them in submitting their cases to the CCRC.
For those who have not started the process, we urge them to do so as soon as possible. The quicker that process starts, the sooner we can see these cases appear before the Court of Appeal.
For those not subject to criminal proceedings, but who were suspended, had contracts terminated and had lives ruined or were made to pay back alleged shortfalls, we welcome the opportunity to work with the Government over the coming months to ensure we have a full and fair, and speedy compensation process established in the early part of 2025.
What happens next and why choose Hudgell Solicitors?
The Government has said it is now considering “the right form of redress for victims who have suffered” so that fair compensation is paid, “justice is done and the victims can begin to rebuild their lives.”
However, it is crucial for people to seek legal support now so that our team can start gathering evidence on your behalf and criminal cases can be reviewed urgently.
Our legal team has been at the forefront of the fight for justice for former post office sub-postmasters for the past five years and we have unrivalled experience across all Post Office cases and schemes.
We helped close to 100 people clear their names in the courts prior to new legislation being introduced to exonerate all affected by the Horizon scandal, have represented subpostmasters at the Public Inquiry and continue to represent hundreds more today.
We have regular dialogue with the Post Office and the Government, and for all current compensation schemes the Post Office covers all reasonable legal costs incurred for our work.
In such cases we don’t take anything from the damages secured.
Advice
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Post Office Scandal: How are victims being compensated?
A year ago the Post Office scandal was dramatised in the TV series ‘Mr Bates vs The Post Office. Hundreds more victims have since come forward and governments have pledged both justice and compensation. Solicitor Neil Hudgell, who has successfully represented hundreds of subpostmasters, explains how the various schemes are working.
Post Office Capture Compensation
Hundreds of postmasters who may have used the Capture IT system and experienced shortfalls are being asked to come forward so compensation can be awarded. Capture was used in branches from 1992 onwards, with various versions and upgrades, until 1999. Solicitor Neil Hudgell, who represents victims of the Post Office Scandal, says those affected are […]
Post Office Capture news
Lawyers welcome Government pledge of redress for Post Office ‘Capture’ victims and urge victims to come forward
Lawyers representing former sub-postmasters who were prosecuted, sacked or made to pay back alleged branch shortfalls when using the Capture accounting system today welcomed a Government pledge to support exonerations and compensate victims. Hudgell Solicitors are already advising a significant number of former sub-postmasters who were affected between 1992 and 1999 when various versions and […]
Lawyers welcome call from independent board to repeat mass Horizon scandal exonerations and overturn all convictions related to Post Office’s Capture system
Lawyers representing former subpostmasters prosecuted due to branch shortfalls experienced when using the Post Office’s ‘Capture’ accounting software – a system used before Horizon – have welcomed calls from an independent board to overturn convictions. Computer Weekly reports that the Horizon Compensation Advisory Board has written to the Secretary of State for Justice urging the […]
‘Reasonable likelihood’ that Capture software caused shortfalls in subpostmasters’ branch accounts
Post Office Capture system An independent review of the Post Office Capture system used by the network before the notorious Horizon system has found that there is a ‘reasonable likelihood’ that it also caused shortfalls in branch accounts. Post Office Capture software was used in branches from 1992 onwards, with various versions and upgrades of […]
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