Civil Liberties

Met Police agrees damages with woman for ‘unacceptably shallow’ investigation into allegations of sexual abuse 18 years ago

scotland yard building concept civil liberties sexual abuse client
victoria richardson hudgell solicitors

Victoria Richardson

Regional Director (Hull)

4 min read time

A woman has been awarded damages by the London Metropolitan Police for failing to fully investigate allegations she made 18 years ago that she had been sexually abused as a child.

The force accepted there had been ‘clear neglect in duty’ by both a Detective Constable and an Active Detective Sergeant, as they failed to log her report and fully investigate her complaint.

The failings were only discovered 13 years later during an audit of interview tapes.

As a result, a Detective Inspector ordered a reinvestigation which subsequently found that the file on her case had been closed within three months, without her alleged attacker ever being questioned.

The woman – aged 15 at the time – had assumed her mother, who attended at the police station with her when she made her allegations, had dealt with police investigations from that point.

However, in January 2015, 13 years after she had made the allegations to the police, the woman was contacted by officers and asked if she would agree to be interviewed again.

It resulted in the man she accused eventually being charged and taken to court, although he was found not guilty and walked free.

Now, following representation by the Civil Liberties Department at Hudgell Solicitors, she has been awarded a damages settlement.

As part of the compensation case for sexual abuse, it was alleged that the force had breached the woman’s human rights by failing to carry out an effective, independent investigation.

Arrange a call back

Your contact details +

 

Complaints made through Independent Office for Police Conduct

The woman, of Woolwich, South East London, complained to the Independent Office For Police Conduct, (IOPC), the body responsible for handling complaints made against police forces in England and Wales, sparking an internal investigation at the force.

Her complaint was upheld as it was found officers had made little attempt to trace her when the family moved home, not contacting her school or local GP. They closed the case citing ‘lack of contact by the victim’

It was concluded that the ‘standard of investigation was poor’ and that had the matter come to light when both officers were still serving, they would likely have faced disciplinary action.

A Detective Chief Inspector apologised to the woman, writing: “The original investigation fell far short of the standards I expected and I am sorry for the distress that you have experienced as a result of our poor handling of the investigation in 2002.”

Failings of officers were ‘unforgiveable’

Vicky Richardson, civil liberties manager at Hudgell Solicitors, represented the woman in her damages claim. She said:

This was an unforgivable failing by the officers at the time.

My client was only 15 years of age when she alleged she been sexually abused, over a four year period, by a family friend.

Victims of any form of assault or abuse need to have complete confidence in police forces that their allegations will be taken seriously and fully and appropriately investigated.

In this case the investigation back in 2002 went no further than the initial complaint. That was completely unforgivable, not only with regards to my client but potentially also others who were to come into contact with the accused, who remained unquestioned for more than a decade.

The claims that she had been uncontactable as the family moved home were simply ludicrous. No effort was made to secure her new address through a third party, such as her school or GP. It was simply left and the case was closed three months later.

Due to her young age at the time, she assumed things were still being investigated and that the matter was from that point being dealt with by her mother. The next she heard however was 13 years later, by a different officer, telling her they wished to interview her again and reopen the investigation.

Obviously, this caused significant distress. She was initially reluctant to relive what had happened so long ago, but eventually agreed to give evidence again.

It resulted in the accused being found not guilty, but my client firmly believes that had the matter been fully investigated at the time, there would have been a different outcome.

In concluding the force’s internal investigation, which was concluded in 2018, the Detective Chief Inspector wrote:

The Metropolitan Police Service’s response to Safeguarding has improved significantly over the years, however, this investigation would have been deemed unacceptable even 16 years ago.

A considerable amount of learning has gone into improving all areas of work. There have been a number of changes in policies and practices to improve our service to victims of this type of crime and I do not believe that this type of situation would happen again.

Start my claim

victoria richardson hudgell solicitors
Victoria Richardson is Regional Director (Hull) at Hudgell Solicitors specialising in Civil Liberties, Group Actions, Criminal Injury, Inquests & Public Inquiries, Inquest Solicitors, Public Inquiry Representation and Personal Injury.
Download guide

Righting Wrongs

We are passionate about righting wrongs and committed to putting the interests of our clients first.

righting wrongs brochure cover 2025
Download guide

Seeking Justice After Criminal Injury

Your local criminal injury experts.

hudgell solicitors seeking justice after criminal injury brochure

Related Advice

Related Advice

Expertise. Trust. Authority

View All
woman sat with legs crossed concept criminal injury criminal injury compensation authority feature image

Can I claim criminal injuries compensation for being assaulted?

If you have been the victim of a crime of violence, for example a violent mugging, an unprovoked attack or a sexual assault, you may be able to pursue a claim for damages through the Criminal Injuries Compensation Authority (CICA). Our specialist Criminal Injury lawyers have extensive experience in dealing with criminal assault and abuse […]

3 min read time
man with arm in sling filling out form how to make a cica criminal injuries compensation claim feature

How long does a CICA claim take to pay out?

Before explaining how long a criminal injuries compensation claim takes, it is important to understand why the CICA was set up and what it aims to accomplish. Once armed with this knowledge, it becomes much easier to appreciate the number of cases they deal with and put their complex workload into context. What is the […]

7 min read time

Related News

Related News
View All
criminal injuries compensation.claims

Many victims receive more than £25,000 in awards from the Criminal Injuries Compensation Authority

The Criminal Injuries Compensation Authority (CICA) paid out £153 million to victims of crime last year. Depending on the severity of your physical or psychological injuries, you could be entitled to compensation ranging from £1,000 to £500,000 from the government run scheme. Many awards are for more than £25,000 and some are increased further on […]

8 min read time
teenage girl leaning her head on a doorframe with her eyes closed concept criminal injury sexual abuse feature

Humberside Police ‘restarts’ investigation into child sex abuse in Hull and promises victims will receive ‘full support’

Humberside Police says an investigation into child sex abuse in Hull is to be restarted, this time with a fresh team taking over. The original inquiry, called ‘Operation Marksman’, into an alleged grooming gang was launched in 2019 after a number of teenage girls said they had been sexually exploited. Over two years there were […]

3 min read time

About us

About us

Hudgell Solicitors is an award-winning national legal firm which has been passionate about ‘righting wrongs’ since 1997. Our expert lawyers and solicitors provide access to justice and unrivalled client care.