01482 778 463

We're here to help 01482 778 463

CLAIM ONLINE
Hudgell Solicitors™ | Case Stories | Patient left ‘traumatised’ after learning her dentist was a fraud and facing police charges

Patient left ‘traumatised’ after learning her dentist was a fraud and facing police charges

Dental premises pictures


A woman has told how she was left ‘traumatised’ when she discovered the dentist she’d been regularly seeing for a replacement crown was not even meant to be working in the UK and was practicing under a false identity.

But having gone through months of problems relating to his dental work on her, 31-year-old Lisa Eccles admits it ‘all made sense’ when she learned of a police investigation, and that her dentist was facing charges of fraud and assault occasioning actual bodily harm (ABH) on patients.

For what should have been a relatively straight-forward crown replacement had turned into a nightmare for Mrs Eccles when visiting the Smiles Dental Practice, at Hallgate House, Cottingham

She had been receiving treatment – so she and the practice thought – from a capable, qualified, and fully registered dentist.

However, in reality she was being treated by Ronnie Barogiannis, a man was not registered by the General Dental Council (GDC), and who had previously been suspended from practising in Scotland.

Mr Barogiannis had previously been prosecuted north of the border for practising illegally, and was at the centre of a health scare at his own surgery, which resulted in hundreds of patients being warned they had been placed at risk of potential risk of blood-borne infections due to poor hygiene standards.

“I was quite traumatised by the news to be honest,” says Mrs Eccles, of Anlaby, East Yorkshire.

“When you go to your dentist or your doctor, you never really consider for one moment that somebody working there will not be registered by the relevant authorities or be qualified to carry out their job. You shouldn’t have to.

“When I got the letter though, it all made sense. He didn’t seem to be knowledgeable in the work he was doing on me and on one occasion when he was trying to fit a new crown he kept going out of the room and asking other people. It was also a very painful experience. I was in agony.”

Mrs Eccles had been seeing Barogiannis as one of two crowns that she’d had at the front of her mouth for around 10 years had chipped and broken at the start of June 2014.

It was initially removed, an impression taken of her mouth, and a temporary crown fitted in advance of a permanent replacement.

Having suffered some gum ache with the temporary crown, Mrs Eccles returned a couple of weeks later to get the permanent crown fitted. However, that proved to be the start of lengthy problems, as she says the dentist was unable to fit the permanent replacement.

“Looking back now it seems obvious that he didn’t know what he was doing and was certainly not experienced in this area of work,” she said.

“The measurements were obviously wrong and it didn’t fit properly, so would not screw far enough into the gum.

“He was trying to get it to fit for around an hour and a half. It was very painful and he was really struggling. He kept going out of the surgery and coming back in and starting again. He couldn’t get it to fit.”

Unable to fit the permanent crown, another impression of Mrs Eccles’ mouth was taken and another temporary crown fitted, but this fell out two days later when she was eating, she says.

Mrs Eccles was only able to get another appointment to replace it two days later, and says she was too embarrassed to leave the house or go to work with one of her front teeth missing.

A permanent crown was finally fitted on July 24 2014, at a cost of £650, but Mrs Eccles says fell out the next day when she was at a wedding, leaving her feeling ‘humiliated’ and forcing her to leave the celebrations early.

She says the dentist claimed the porcelain had not set properly, causing the crown to fall out, resulting in her again having to go through having a mould of her mouth taken and a further temporary crown fitted.

After yet another appointment to have a permanent crown proved unsuccessful, the job was finally completed after many frustrating weeks and lots of time off work to keep appointments.

“It was ridiculous really all the times I kept having to go back,” added the patient, who has this week gone on maternity leave as she is expecting her first child.

“It really left me traumatised and I couldn’t face going back to see a dentist for a long time. It just made me wonder who I could really trust.

“The practice did refund me for all the work I had paid for in relation to the treatment from him, which amounted to around £1,000, but now I have a new dentist and it looks like I may have been left with some long-term damage. “I am having to wait until my baby is born to have x-rays, but it looks like I could be facing some more expensive treatment as it is very inflamed around the new crown.”

Ashleigh Dance, a dental claims specialist at Hudgell Solicitors, is supporting Mrs Eccles in investigating possible civil action relating to the care she received at the surgery from Barogiannis. Cottingham dentist

She is also advising a number of other patients who were treated by Barogiannis, and said: “There are certainly a number of areas of concern for any patients who were treated by this man when he was illegally working and carrying out dental procedures under a false identity.

“Obviously, there are firstly serious questions to be asked as to how he was able to gain employment and go undetected in the role for so long.

“We have been contacted by a number of patients who appear to have suffered from sub-standard levels of dentistry from this man, and those complains are now being investigated by us in terms of considering possible claims relating to both negligent care, and assault.”

The sale of Smiles Hallgate House Dental Practice to Oasis Dental Care was announced in May 2014. Barogiannis worked at the practice before the sale and after, before finally being caught.

Patients received a letter from the practice in October 2014, by which time it was under the new ownership of Oasis, informing them their dentist had been unregistered and practicing under a false name.

**Pictured: The former Smiles Dental Practice in Cottingham, where the unregistered dentist fraudulently worked. Patients were informed of the situation in October 2014, shortly after the business was taken over by Oasis Dental Care.

The man has now pleaded guilty to fraud and assault occasioning actual bodily harm.

The Author

author image

Ashleigh Dance

Claims Handler, Clinical Negligence

acd@hudgellsolicitors.co.uk

Request a callback

Request a callback from a solicitor

 I am an existing client.









What Our Clients Think

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

I would recommend this firm to anyone …

"I would recommend this firm to anyone needing a PI solicitor. Excellent professional company that… "

Mr Davies

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Excellent service throughout

"Excellent service throughout, very friendly, efficient with constant updates on the claim. Good knowledge and… "

Mrs Amanda Edwards

trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Becci Snow

"I cant believe Becci Snow is a solicitor. She is pleasant to speak to ,… "

Doug Hague

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Our claim.

"Excellent firm of solicitors.Would use again and recommend to family and friends."

Ian Hutchman

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

In overal Im very happy with the level …

"In overal Im very happy with the level of service I have recieved. Not happy… "

Raf

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Excellent service from Hudgell …

"Excellent service from Hudgell Solicitors, my contact was always approachable, available and clear in communicating… "

Miss SW

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

omg the help was great that i received …

"omg the help was great that i received had a claim against the hospital my… "

Mrs May Fairbairn

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

I received a high level of service …

"I received a high level of service throughout my claim and I am satisfied with… "

Mrs Taylor

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

I can honestly say that Neil Hudgell …

"I can honestly say that Neil Hudgell solicitors have given exemplary service during my case… "

Mrs D P

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Great service

"Great service"

Miss Daisy Ward

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Nicola Downey was very helpful and …

"Nicola Downey was very helpful and would recommend her personally, I would definitely use Hudgell… "

Mrs Amanda Youngs

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

excellent Services

"good service I will definitely recommend to friend and family."

Cade

trustpilot-star trustpilot-star trustpilot-star trustpilot-star

My case is on going

"Good customer service very hard working people especially Victoria Neil who still working on my… "

Cade

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Effective efficient firm accomplished …

"Effective efficient firm accomplished what they promised we'll within the allotted time frame would use… "

Mrs Vanessa Arnett

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

A very professional efficient service.

"A very professional efficient service."

Mr Anderson

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

I can honestly Say that it has been a …

"I can honestly Say that it has been a privilege to be represented by a… "

Mr Robert Kennedy

trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Claim against Met Police

"Apart from when purchasing property, I have virtually no experience of working with solicitors. I… "

Mr Ray Dickinson

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Excellent service

"Excellent service"

Mr Kevin Daniel Hughes

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Extremely professional

"Extremely professional and considerate staff. Helpful every step,and always contactable."

Mrs Naomi Walsh

trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

mrPAWEL MADRY

"VERY GOOD SOLICITORS.THANK YOU/I RECOMMEND"

Mr Pawel Madry

Rated 9.3 out of 10 based on 348 reviews

Powered by Trustpilot

© 2017 Hudgell Solicitors®. All Rights Reserved.

Hudgell Solicitors is a trading name of Neil Hudgell Limited | Director Dr. Neil Hudgell MA LLB (Hons) LLD | Registered in England No. 7078429 | Authorised and Regulated by the Solicitors Regulation Authority | SRA No. 521372 | VAT Registration No. 254 7802 90