When your usual dentist is unavailable to treat you, you would expect one of his colleagues to provide the same high standards of care to which you are accustomed.However, for our client, the experience was quite the opposite.
After she was treated by another dentist from her dental surgery, she was left with agonising toothache, which resulted in her losing one of her teeth and having additional crowns fitted.
Neil Hudgell Solicitors has now secured her £4,000 compensation for the pain and trauma she suffered.
Our client, from Kirk Ella, East Yorkshire, explains: “When my usual dentist was away and I was transferred to one of his colleagues, I thought nothing of it as I’m sure this sort of thing happens all the time. I’d been attending the dental surgery for many years and was one of their longest-standing patients. I’d previously been extremely happy with the level of care I received.
“I attended the surgery for my treatment which consisted of a couple of fillings and a crown. Everything seemed OK at the time, but this soon changed.”
She continues: “I soon developed a lot of pain and sensitivity in my teeth. Due to this I went back to the surgery and had some x-rays which revealed the true extent of the problem.
“Basically the alternative dentist had carried out what can only be described as a ‘botch’ job. It wasn’t possible to do root treatment on one of my teeth so I had to lose that one. As well as this, two of my teeth had rotted under a filling as they hadn’t bonded properly so I had to have crowns fitted onto them.”
She concludes: “I soon found out that the dentist in question had subsequently left the practice but what concerns me is that he could still be working elsewhere. It seems completely wrong that after all the pain and suffering he caused to me, other patients could still be exposed to his work.”
We’ve had a number of cases lodged against the dentist in question. We believe that the General Dental Council has been investigating treatment provided by him, but we’re unsure how far the Council’s investigations have gone.
Hayley Cawthorne, our solicitor who handled the case, comments: “A dentist has a duty of care to provide a patient with reasonable care and skill. It was alleged in this case that the dentist breached his duty of care by providing substandard dental treatment which caused considerable pain and discomfort to our client. We’re pleased to have secured compensation for her.”