Clinical Negligence Assessor

We are looking to recruit an assessor to join our Clinical Negligence department in either our Hull or Manchester office.

The successful candidate will have a strong medical background, either working in the medical profession or within a medical negligence department.

The successful candidate will work closely with our new enquiries team, to guide and support them through the process of gathering sufficient information from prospective clients.

You will interact and collaborate with our Clinical Negligence department with a view to assessing the outcome of the enquiries.

• Provisionally assess new Clinical Negligence enquiries and make a decision as to whether we can accept these matters.
• Review of records and relevant documentation in respect of the prospective clients.
• Liaise with and communicate effectively with the new claims team and provide clear feedback on matters to the new claims team.
• Keep up to date with the latest developments and changes in the relevant medical fields, legal frameworks, and ethical guidelines, and to undertake continuous professional development and training.
• Assist in educating and coaching of the New Claims Advisors alongside the New Claims Technical Team Leader.
• Be available and responsive, as and when required, to the team to provide support, answer queries and assist with difficult and challenging files.
• Ensure all Clinical Negligence claims are assessed efficiently and to an excellent standard.
• Liaise with assessment team on quality of instructions.
• Uphold our Company Mission and Values.
• Any other duties commensurate with this post.

• Experience in vetting clinical negligence leads.
• Excellent communication skills to be able to obtain sensitive information from clients if needed and to develop and coach the new claims team.
• Be committed to delivering excellent client care/ service.
• Be able to work sympathetically and effectively with a wide range of clients with differing needs.
• Excellent organisational skills and time management skills.
• Ability to build rapport with colleagues and clients alike.

• Competitive salary with bonus opportunities.
• Hybrid and flexible working.
• Wellbeing initiatives.
• Supportive, approachable and friendly working environment.
• Commitment to personal development.