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Package Holiday Injury & Illness Claims


No win, no fee package holiday injuries compensation claims

No win, no fee

You can be represented by a highly-experienced accidents abroad lawyer at no upfront cost to you. Under our No Win No Fee agreement you only pay a pre-agreed percentage of the compensation awarded if your case is successful.

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Package holiday claims

Package holiday claims

Package holiday tour operators have a duty of care to their customers no matter where in the world you travel.

If you’re taken ill or injured in an accident abroad through no fault of your own, you could be entitled to claim compensation. The most common types of accidents and illnesses we see are:

  • Slips, trips and falls.
  • Injuries as a result of faulty furniture or electrical appliances.
  • Guests walking into unmarked glass doors.
  • Food poisoning and bacterial infections.
  • Bed bug infestation.
  • Bus and coach crashes.

Package holiday accidents and illnesses can result in serious problems, and many are entirely avoidable, so if you’ve suffered while on holiday abroad talk to us and find out if you can claim.


Specialist package holiday solicitors

Specialist package holiday solicitors

If you have booked your whole trip through a tour operator they are responsible for keeping you safe at your accommodation and when providing connecting travel arrangements or excursion trips.

Our dedicated accidents abroad team have vast experience ensuring your case reflects the severity of the situation and the support you and your family need. They will:

  • Liaise with a network of foreign law experts and fight to get justice for you and your loved ones.
  • If required, arrange for an expert medical examiner to assess your injuries, or the circumstances of an injury, to ascertain what and who was responsible.
  • Help you hold those responsible to account to ensure you’re compensated for your pain, suffering and loss.

Whether your accident or illness has been at a hotel, a self catering resort, on a cruise ship or on a tour operator excursion contact our specialist solicitors for advice.


Making a package holiday claim

Making a package holiday claim

If you’ve been affected by an accident or an injury while on your package holiday you could be entitled to compensation.

We’ll assess the circumstances of your case, and if accepted, begin our investigation, where necessary liaising with our network of travel experts to establish the circumstances of your accident and who exactly was responsible.

Once we’ve obtained all evidence in support of your case, we’ll advise you on a reasonable amount of compensation that’s appropriate to your injuries and losses.

The majority of package holiday cases we deal with are settled out of court.


Client stories

Client stories

Ensuring you get the holiday injury compensation you deserve

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ambulance and a team of first aid workers on beach concept representing accidents and injury abroad serious injury abroad compensation claims

Grandmother who broke her ankle at Greek holiday island hotel awarded damages

The family of a grandmother who slipped and fell at her hotel causing her to break her ankle in three places says the family trip turned “into a nightmare”. Emilia Fabiszewska, a former schoolteacher, flew to the Greek island of Zante in June 2018 with the holiday firm TUI along with her husband, daughter, son-in-law […]

How to make a package holiday injury claim

How to make a claim

Make a claim in six easy steps

Step 1

Free Initial Advice

Call us, request a callback or complete our online claim form and we will assess whether we think you have a claim.

Start my claim

Step 2


We will help you to decide how best to fund your claim. Usually we will be able to offer you a No win, No fee agreement.

Step 3

Letter Of Claim

We will send a letter to your opponent with details of your claim, setting out why we think they are at fault.

Step 4

Obtain Medical Records & Medical Reports

We will request copies of your medical records and instruct a medical expert to prepare a report about the extent of your injuries.

Step 5

Prepare Claim Valuation

We will put together a schedule of loss setting out the losses you have incurred and the extent of the injuries you have sustained.

Step 6

Negotiate Settlement

We will send all the evidence to your opponent inviting their settlement proposals. If we cannot agree a reasonable settlement, we will prepare court proceedings.

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Start your claim today

Feel free to give us a call or begin your claim online

Alternatively, call us now on 01482787771

Our client reviews

Client feedback

We’re always committed to getting the optimum outcome for you.

We were put in touch with Hudgell Solicitors through the Advocate to represent us on a pro-bono basis. They assigned Iftikhar Manzoor and he has been fantastic- very down to earth and easy to talk to. Any queries are answered quickly, and there seems to be a real understanding of concerns raised regarding the inquest of a close family member. We are so very grateful of the support they have given us so far, and extremely confident in their ability to achieve the result we hope for.
5 Stars
Imogen Greenaway
I wholeheartedly recommend the services of Hudgell Solicitors. Iftikhar Manzoors exceptional handling of our daughter's inquest showcased unwavering kindness, respect, and diligence. They provided invaluable emotional support throughout the process and, with dedication, secured the conclusion necessary for justice. Choosing Hudgell Solicitor is a decision you can trust for compassionate and effective legal representation”
5 Stars
Carole Butler
Been speaking with a lovely lady called Karolina Jedrych, she has helped me with my first Steps , making sure I’m well informed and understanding what’s happing along the way. Made me feel at ease and confident that I have chosen this team to help me . Thank you very much
5 Stars
The lady who is assisting me with my case is very helpful and understanding her name is karolina I would recommend this company without hesitation many thanks
5 Stars
Michael Parker
Chris Trousdale was the one of the youngest miscarriages of justice victims as a result of the Post Office Horizon scandal.
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Who can make a package holiday accident & illness compensation claim?

If you were travelling as part of an organised package holiday, you can bring legal action against the tour operator if your accident or injury was caused by health and safety breaches during your transfer; in the hotel or resort where you were staying; or during an organised excursion to a visitor attraction.

If you were travelling as part of a larger group, you can undertake a group action or group litigation that combines the experiences of your whole party into a single claim. This allows similar complaints to work together in building a case against the negligent party, for example, in the case of many guests becoming ill as a result of food poisoning at a single hotel or being injured in a coach crash.

For your claim to be successful, our solicitors need to be able to prove who was liable for your accident or injury and that the incident was caused by negligence, failure to follow health and safety procedures, a criminal act, or a breach of foreign law.

If you’re unsure whether your circumstances mean you’re eligible to make a claim, our solicitors can help.

What types of accidents and illness can I claim for?

Our travel litigators deal with many types of accident and injury abroad claims, so no matter what your circumstances, it’s worth speaking to one of our experienced solicitors to find out if you’re eligible to make a claim.

Below, we’ve listed some of the circumstances in which you may be able to claim compensation for accidents or injuries abroad:

  • Slips and trips which should have been avoided, either in a hotel, on a cruise ship, or during an excursion.
  • Poorly maintained or inadequate facilities.
  • Poorly managed and instructed sports and leisure activities, resulting in avoidable injuries.

This isn’t an exhaustive list, so please contact our dedicated travel litigation team for a free, no-obligation consultation about your circumstances.

How do I claim for an accident or illness on a package holiday?

If you’re on a package holiday, report your accident to the holiday organiser or their resort representative. You should also:

  • Take photos of the accident scene and your injuries.
  • Get contact details of any witnesses to your accident.
  • Keep medical evidence or request notes from a doctor or hospital abroad.
  • Record evidence of financial harm or loss, such as payslips if you suffered a loss of earnings.
  • Medical evidence, such as a doctor’s notes.

Sometimes further expenses can be incurred in order to receive essential rehabilitation.

We would advise speaking to one of our travel claims solicitors that specialises in this area of law as soon as possible to find out if they’re able to help you.

How much compensation will I be entitled to?

The amount of compensation you can claim for accidents and injuries abroad depends on several different factors. If we accept your case, we’ll assess the following when calculating how much your claim is worth:

  • The severity of your injuries and your condition at the time of the claim as well as the outlook of your health going forward.
  • Any psychological trauma caused by an accident abroad, and how this could impact your life in the future.
  • Pain, suffering, and trauma experienced by you or a family member.
  • Past, current, and future loss of earnings due to time off work following an accident or injury abroad.
  • Your rehabilitative care and support needs, both now and in the future.
  • Medical expenses you may have paid abroad or in the UK.
  • Mobility aids and modifications to your home.
  • The loss of enjoyment you’ve experienced after your holiday was cut short by an unexpected accident or injury.
  • Other financial loss.

To start your claim, call our team today and benefit from a free, no-obligation consultation about the circumstances of your case.

How long do I have to make a claim?

The time in which you can make an accident or injury abroad claim can vary depending on which country you were in at the time of the incident.

For accidents that occur in the UK, you usually have up to three years from the date of the accident or injury to bring a claim. However, this time limit can be much shorter in other countries and our travel law experts can advise you with regards to your case.

We’d always recommend starting a claim as soon as possible after the incident so that we can begin the process and work towards securing the compensation you deserve.

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Package Holiday Injuries

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