No win, no fee cruise ship accidents compensation claims
You can be represented by a highly-experienced accidents abroad lawyer at no upfront cost to you. Under our No Win No Fee agreement you only pay a pre-agreed percentage of the compensation awarded if your case is successful.
Cruise ship accidents & illnesses
Whenever you embark on a cruise, the crew, cruise carrier and tour operator have a duty of care to you as a passenger.
Unfortunately, they don’t always protect people from the risk of accidents and illnesses and we have successfully represented clients who have been injured as a result of:
- Slips, trips and falls.
- Substandard furniture.
- Unsuitable loungers.
- Dining room accidents.
- Food poisoning or bacterial infections.
No matter what the circumstances of your accident or injury our solicitors can advise on your eligibility to pursue a claim.
Specialists in cruise ship accidents
Our dedicated travel accidents team have vast experience and if your claim is accepted, we’ll begin a four-step process, which includes:
- Case investigation — We’ll investigate the circumstances of your accident to identify the liable party.
- Calculate a compensation sum — Using independent medical evidence, we’ll calculate a fair compensation amount.
- Help hold those responsible to account – We’ll ensure you’re compensated for your pain, suffering and loss.
Making a cruise ship accident claim
We have successfully launched claims against a number of well-known tour and cruise operators and our cruise ship accident lawyers are extremely experienced in this field.
The majority of accidents on cruise ships claims we deal with settle out of court and we will help you secure the maximum compensation for your injuries and loss as quickly as possible.
The settlement could include the cost of the holiday, any additional costs incurred such treatment, medication and loss of earnings as well as taking into account your pain and suffering.
Our Client stories
Ensuring you get the holiday injury compensation you deserve
Damages of £7,750 awarded to MSC cruise ship passenger on surprise 65th birthday after cabin bed collapsed
A surprise cruise ship holiday to South America to celebrate a dad’s 65th birthday ended with him having to be given painkilling injections twice a day after a faulty cabin bed collapsed. The passenger was whisked away from the UK by his daughter and was unaware of their destination until he arrived at the airport […]
Hudgell Solicitors’ expert cruise ship accident lawyers have recently secured damages for two passengers who suffered injuries in very different circumstances at sea. Ahead of the first British cruise line restarting fly-cruises on September 3, with Tui Marella Cruises sailing from Corfu, we highlight how our specialist travel solicitors helped two clients pursue a personal […]
How to make a cruise ship injury claim
Make a claim in six easy steps
Free Initial Advice
Call us, request a callback or complete our online claim form and we will assess whether we think you have a claim.
We will help you to decide how best to fund your claim. Usually we will be able to offer you a No win, No fee agreement.
Letter Of Claim
We will send a letter to your opponent with details of your claim, setting out why we think they are at fault.
Obtain Medical Records & Medical Reports
We will request copies of your medical records and instruct a medical expert to prepare a report about the extent of your injuries.
Prepare Claim Valuation
We will put together a schedule of loss setting out the losses you have incurred and the extent of the injuries you have sustained.
We will send all the evidence to your opponent inviting their settlement proposals. If we cannot agree a reasonable settlement, we will prepare court proceedings.
Our client reviews
We’re always committed to getting the optimum outcome for you.
What does the law say about cruise ship claims?
To pursue a cruise ship claim, it is the responsibility of you as a passenger to prove that the incident which gave rise to the injury or illness occurred during the voyage – and was caused by the fault or negligence of the ship’s carrier, crew or agents.
If you are injured or become ill during a cruise, the cruise carrier is liable under the Athens Convention.
The Convention applies to international carriage by sea when:
- The departure port and the place of destination are different.
- The departure port and destination are the same, but there is also a port of call in a different country.
The Athens Convention states that a carrier is liable for any damage or loss suffered by a passenger if the incident which caused it occurred during the course of the journey and was due to the neglect or fault of the carrier.
Because this is a complex area of law, there are other rules which apply. If you are injured because of a vessel’s defect, following an explosion, a collision, shipwreck or capsizing, you will not need to prove fault because strict liability should apply.
If you have an accident whilst on an organised excursion when at a port of call, it is possible to make a claim but these can be complex and it does depend on the circumstances.
How long do I have to make a claim?
The time limits for making claims can vary depending on the circumstances of each incident and whether the Athens Convention applies.
Claims under the Athens Convention must be made within two years from the date you disembarked the ship.
We’d always advise you to make a claim at your earliest opportunity following the incident. This will help to strengthen the evidence of your case, and may improve your chances of securing a higher level of compensation.
To start your claim, contact our solicitors today for a free consultation about your circumstances.
Where will my claim be heard?
When making a compensation claim for personal injury or death under the Athens Convention, the case is usually heard in the country which is most favourable to you.
If you live in England or Wales, you could pursue a claim in English or Welsh courts even if the cruise departed from another country. However, careful consideration needs to be given to the booking documents and expert legal advice is often required.
The cruise ship claims process explained
One of our cruise ship lawyers will discuss your case in detail and try to establish all the facts. They will then advise you about the strength of your claim for compensation.
You are entitled to complain directly to the cruise company, but the amount of damages which can be recovered is often far higher when you have legal representation.
If we think you should pursue a claim, we’ll try to negotiate a settlement with the third party and advise you whether to accept the offer. If necessary, we will issue court proceedings but many cases are settled before it comes to this.
Expertise. Trust. Authority
How Hudgell Solicitors successfully claims accident compensation for clients injured on holidays abroad
UK Government figures show around 2,500 British people find themselves in a foreign hospital each year. Unfortunately, holiday accidents do happen, but in many cases, you can claim compensation. Package holiday tour operators have a duty of care to their customers so if you’ve been injured in an accident abroad through no fault of your […]
You can get Legionnaires’ disease if you breathe in tiny droplets of water containing bacteria that cause an infection in the lungs, which can be serious. Poor conditions at a hotel, a holiday resort or on a cruise ship could be responsible for the infections because of their complex water systems. The two main factors […]
In our work supporting those who suffer as a result of accidents on holiday, swimming pools are a common causes of injuries. Thankfully, most of the cases we see result in injuries which don’t have a long-term health impact, such as cuts, bruises and lacerations. However, they undoubtedly cause pain, discomfort, anguish and bring an […]