Claim Now
"My wife was injured following a fall on our cruise holiday" Request a Call
We are experts in

Cruise Ship Accidents

trustpilot-main trustpilot-star trustpilot-star trustpilot-star trustpilot-star

Cruise Ship Accident Compensation Claims

Thousands of UK holidaymakers indulge and relax on cruise ship holidays every year. It should be a once-in-a-lifetime experience, but they can easily be ruined by injury or illness. Whenever you embark on a cruise, the crew, cruise carrier and tour operator have a duty of care to you as a passenger. Unfortunately, they don’t always protect people from the risk of accidents – and cruise ship claims are not uncommon.

Sometimes, illness can strike and ruin what was meant to be the holiday of your dreams. With thousands of people in close proximity all sharing the same eating and leisure facilities, outbreaks of illness are not uncommon on cruise liners. Viruses and illnesses can spread quickly and easily throughout the ship. Our experienced cruise ship accident lawyers have successfully taken group actions on behalf of many different passengers who contracted an illness during their cruise.

You may also be injured on board or when disembarking from the ship so it’s important for you to record how the incident happened and gather evidence if required to enable you to make a claim should the accident have occurred due to negligence.

Specialists in Cruise Ship Accident Claims

If you’ve fallen ill on board a ferry, boat or cruise ship, you may be entitled to claim compensation. The settlement could include the cost of the holiday, any additional costs incurred (e.g. treatment, medication, loss of earnings) and will take into account your pain and suffering. Our experienced travel litigation team can advise on the claims process for countries in the EU and around the world.

  • Having successfully launched claims against a number of well-known tour and cruise operators, our cruise ship accident lawyers are extremely experienced in this field.
  • You are entitled to complain directly to the cruise company, but the amount of damages which can be recovered is often far higher when you have legal representation.
  • If we think you should pursue a claim, we’ll try to negotiate a settlement with the third party and advise you whether to accept the offer.
  • Our experienced travel litigation team can advise on the claims process for countries in the EU and around the world.

 

 

 

The Personal Injury Accreditation covers all work undertaken by solicitors and suitably qualified fellows and members of the Chartered Institute of Legal Executives (CILEx), on behalf of victims and their dependants, who have suffered personal injuries or fatal injuries as a result of an alleged act of negligence or breach of statutory duty.

Here to help you

Looking for help and don’t know where to start? We can help you find the information you need.

Making a Cruise Ship Accident Claim

Accidents do happen at sea. There are a number of ways that passengers and crew can be injured, but cruise ship accidents at sea often happen while people are getting on or off the vessel. The most common injuries are caused by slips, trips or falling objects. Fortunately, more severe incidents like the Costa Concordia disaster are a rarity.

To pursue a cruise ship claim, it is the responsibility of you as a passenger to prove that the incident which gave rise to the injury or illness occurred during the voyage – and was caused by the fault or negligence of the ship’s carrier, crew or agents.

If you have an accident whilst on an organised excursion when at a port of call, it is possible to make a claim but they are much more complex and it does depend on the circumstances so get in touch today for free no obligation advice.

Our Cruise Ship Accident Claim Experts

How much will my claim cost?

All cruise ship accident cases taken on by Hudgell Solicitors are handled on a no win no fee basis. This means that you will not have to pay any money up front and there will be no financial risk if your case is unsuccessful.

If your case is successful, you will only be expected to pay a contribution to your solicitor’s fees once the case has been resolved. The costs paid are usually a percentage of the compensation awarded and will be agreed before your case is carried out.

 

Find out more

FAQs

What the law says about cruise ship claims

To pursue a cruise ship claim, it is the responsibility of you as a passenger to prove that the incident which gave rise to the injury or illness occurred during the voyage – and was caused by the fault or negligence of the ship’s carrier, crew or agents.

If you are injured or become ill during a cruise, the cruise carrier is liable under the Athens Convention and may have to process any claim against them under the terms of your holiday contract.  It is governed under English law by the Athens Convention 1974, which has been in force in the UK since 1996 (following the Merchant Shipping Act 1995).

The Convention applies to international carriage by sea when:

  • The departure port and the place of destination are different
  • The departure port and destination are the same, but there is also a port of call in a different country
  • The Athens Convention states that a carrier is liable for any damage or loss suffered by a passenger if the incident which caused it occurred during the course of the journey and was due to the neglect or fault of the carrier.

    Because this is a complex area of law, there are other rules which apply. If you are injured because of a vessel’s defect, following an explosion, a collision, shipwreck or capsizing, you will not need to prove fault because strict liability should apply.

    If you have an accident whilst on an organised excursion when at a port of call, it is possible to make a claim but they are much more complex and it does depend on the circumstances.

    Where will my claim be heard?

    When making a compensation claim for personal injury or death under the Athens Convention, the case is usually heard in the country which is most favourable to you. If you live in England, you could pursue a claim in the English courts even if the cruise departed from another country. However, careful consideration needs to be given to the booking documents and expert legal advice is often required.

    How long do I have to make a claim?

    The time limits for making a claim can vary depending on the circumstances of each incident and whether the Athens Convention applies. Claims under the Athens Convention must be made within two years from the date you disembarked the ship.

    What can I claim for?

    Cruise ship accident claims always take into account the cost of your ruined holiday and any expenses you incurred as a result.

    If your injury or illness left you unable to work, the claim can include any lost earnings and any expenses for future medical care. Your pain and suffering would also be taken into consideration when settlement is reached.

    The cruise ship claims process explained

    After getting in touch with us, one of our cruise ship lawyers will discuss your case in detail and try to establish all the facts. They will then advise you about the strength of your claim for compensation.

    You are entitled to complain directly to the cruise company, but the amount of damages which can be recovered is often far higher when you have legal representation.

    If we think you should pursue a claim, we’ll try to negotiate a settlement with the third party and advise you whether to accept the offer. If necessary, we will issue court proceedings but many cases are settled before it comes to this.

    By offering a “no-win, no-fee” (conditional fee) agreement, you can concentrate on your recovery whilst we progress your claim. Provided that you fully assist us with your claim by providing regular and reliable instructions, we promise to provide the best level of customer service and secure justice for you.

    Get in touch

    Feel free to give us a call, or begin your claim online

    Request a Call Begin your claim

    What Our Clients Say

    trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

    "Becci was amazing"

    Becci was amazing, she was so friendly and helpful and couldn’t have done a better job at helping me with my claim. Very happy.

    Katherine JanineNovember 08, 2019

    trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

    "Quick honest service"

    Quick honest service, smooth process with excellent staff

    MR COOPEROctober 30, 2019

    trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

    "HUDGELL SOLICITORS are great lawyers…"

    HUDGELL SOLICITORS are great lawyers whit amazing customers service. I got pretty good deal only because of them I'm quite happy I chose Hudgell solicitor.

    DominikOctober 30, 2019

    trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

    "Good all round service"

    Good all round service

    John AndrewOctober 19, 2019

    trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

    "Efficient"

    Quick, efficient service provided by Jayne Woodock. Would definitely contact Hudgell Solicitors again in the future if the need arises

    KerryOctober 10, 2019

    trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

    "Thank you"

    I have never had to go down the route of claiming for anything like this so when I was advised to do so I did some research and Hugell Solicitors caught my eye. And I’m so glad I picked them, everything was explained well and helped with any questions I…

    ZoeOctober 04, 2019

    trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

    "No problems from start to finish for my…"

    No problems from start to finish for my claim.Kept updated regularly and a good outcome even though the defendants were being evasive. Thanks.

    r3monkeyOctober 03, 2019

    trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

    "Excellent"

    Very professional,efficient service,informative and friendly service. I would highly recommend Hudgell solicitors.

    HelenOctober 01, 2019

    trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

    "Good experience"

    Good experience

    Margaret ElizabethAugust 31, 2019

    trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

    "Excellent"

    Friendly, helpful and professional.

    M J JAugust 09, 2019

    trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

    "I would recommend this firm of…solicitor to anyone"

    I would recommend this firm of solicitor to anyone I have had a 5 star treatment from Jayne woodcock I cant praise her enough she kept me informed every step of my claim and I cannot thank her enough excellent Jimmy Mcdermott

    Jimmy McJuly 28, 2019

    trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

    "Very helpful and thorough"

    Very helpful and thorough. The team kept me updated throughout. Thank you

    EsmeJuly 25, 2019

    trustpilot-star trustpilot-star trustpilot-star trustpilot-star trustpilot-star

    "Couldn’t fault Hudgell Solicitors."

    Couldn’t fault Hudgell Solicitors. They were professional, pleasant informative and helpful and got a result which was better than I had ever expected. When Becci left the practice and Alex took over my claim it was a seamless change over, indicating a personel strength in depth. Thank you.

    Vic.July 24, 2019